• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @David-Robinson5527  I have been working with Nvidia GameReady Drivers for years and have never had any problems. Like @Bol (Rob) I, too, have run the Game Ready drivers for several years, without problem. Jeff
• Music Maker

  6 answers, most recent on 6/29/2025

  RE: No sound on VST instruments
  @Campbell-McMahan Ok. Have you tried restarting the computer? Please select the Restart option and not the Shut down option, otherwise it might not help. If you cannot select the ASIO driver after restarting, there could be a more severe problem.
• SOUND FORGE

  16 answers, most recent on 3/28/2025

  RE: slow down on exported music
  Yes I know, I was trying everything, bitrate was just another stone I turned! I believe I have done this already, but if you wouldn't mind; could you give me a step by step on how you unlocked your sound card? a bit sketchy how it could be locked
• Movie Studio

  14 answers, most recent on 11/15/2025

  RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem
  @stephen-logsdon Thanks for the screenshots. It might be helpful to enable View > Show > File Name Extension in the Windows Explorer. Then you should see that the name of the configuration file Videodeluxe in your screenshots changes to
• Music Maker

  One answer, on 4/12/2026

  saved songs and loops sounds Distortion, krashed, and plays to fast
  I have problem with the program.Music Make 2024 Yesterday it worked fine but today all my saved songs sounds distorsed, krashed,broken and songs and sound plays very very fast also the sound in soundloops plays very fast and sound krashed/broken. I
• Movie Studio

  11 answers, most recent on 1/20/2026

  RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
  @AAProds @johnebaker Nothing here (UK) so far but I am only on ms2025. Question - Did you have the problem Nvidia drivers installed before the patch 316 was offered, or was it offered while still on the older but working drivers? I'm just wondering
• Other products

  5 answers, most recent on 8/12/2023

  [Solved] Trouble with Codecs. I ordered one a week ago, but it's not working.
  I have recently started using my Magix Movie Edit Pro MX Plus video software after a hiatus of a few years. I am having problems rendering my videos as an MPEG-4. A few days ago, I received a codec allowing me to do this and I was able to render ONE
• SOUND FORGE

  5 answers, most recent on 6/26/2025

  Hammer Plugin
  I made a mistake... I bought version SF12.6 and only then discovered that it lacked that "Hammer" effect. Is there any way to add this effect, or do I have to put up with this problem?
• Music Maker

  3 answers, most recent on 10/15/2023

  RE: [Solved] Cannot Export Song in any format, it crashes
  @NamesLano This could be a driver problem or there might be a problem with a file in your project. First let's set up the driver correctly. Please check the driver settings. Open File > Settings > Program Settings > Audio/MIDI. There select
• Photostory

  9 answers, most recent on 12/29/2023

  RE: [Solved] Travel Maps version 5.0.0.500 crashes
  Hi there Red face on my part. I belatedly thought to try importing a different JPEG and PNG into the new version of Travel Maps and it loads and works without issue. So the problem seems to be with the JPEG/PNG file I was using. I didn't think to
• Video Pro X

  14 answers, most recent on 5/3/2025

  RE: Getting rid of Audio Description
  @browj2 @rickduley @Gid It would be good to see how each program could cope with the problem or if each has the same limitations. Also the quality of the end result as sometimes and very much source file dependant, the results can be more annoying
• Video Pro X

  14 answers, most recent on 8/5/2024

  RE: [Solved] VPX16; Make Newblue Effect Window bigger!?
  @johnebaker @Gid @browj2 @CubeAce Hi everyone, I think I solved it. What puzzled me was with my display at its recommended settings, both MMS2024 and Video Studio (VS2023) displayed the Newblue effects window correctly. This was not the case with
• Video Pro X

  40 answers, most recent on 6/7/2023

  [Solved] Sony FX3 files compatibility with Video Pro X
  I have been using Video Pro X with mov files, a Magix version I bought back in 2018, however, I cannot get any audio to play from my new Sony FX30 camera. (FX30 and FX3 use the same video/audio codecs) In the timeline I only see the video but no
• Movie Studio

  35 answers, most recent on 5/7/2025

  RE: Is there a way to increase the cache?
  Thanks Gid. Unfortunately I'm getting the same problem with the PNG. I think maybe the programme just doesn't like the PC. The PC appears to be running fine. Thanks again anyway.
• ACID

  12 answers, most recent on 1/31/2025

  RE: Loops and songs and error message
  @Harold-Brush Can you please upload screenshots showing your problem via the arrow icon above the response text box?
• Movie Studio

  8 answers, most recent on 1/25/2024

  [Solved] What are Blocked Tracks? How do I unblock them?
  Movie Studio Platinum 2023: When I try to create a slideshow using the Wizard Slideshow Maker I immediately see an error message: "One or more tracks are blocked in the current movie. Please unblock the respective tracks so that the Slideshow Maker
• SOUND FORGE

  4 answers, most recent on 12/4/2024

  RE: Recording cuts
  The problem appears both when saving in MP3 and WAV
• Video Pro X

  11 answers, most recent on 4/26/2023

  [Solved] Video did not upload from PC
  Only green square on start and rest black. On old computer with same software Pro X14 I had no problem
• Music Maker

  6 answers, most recent on 12/14/2023

  [Solved] Drops VST
  Magix Music Maker 2023 pro never has really worked. Application hangs, freezes, latent, and drops/loses VST paths for 3rd party plug ins like Silklby Waves and also drops Audio Essentials FX published by Magix Music Maker which I have to remap every
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 As far as I can remember this is the first occasion on which this specific error message has ever been seen. A quick Google search on it returns the only result as this thread (!) so no help there either. I've just checked my
• Samplitude

  2 answers, most recent on 11/10/2024

  RE: Upgrade to Samplitude X8: deceptive advertising?
  Dear SP. Thank you very much! Problem solved, and my criticism on Magix was unjust. Sorry guys & girls!Initially it looked like the Samplitude2023 problem was repeating itself: in 2023 eight instruments were no longer accessible. The reason
• ACID

  One answer, on 2/4/2026

  Magix acid pro
  Hello MAGIX Support Team,   I am contacting you regarding MAGIX ACID Pro 11 Suite, which I purchased from your official website for 150€.   For more than two years, I have been dealing with constant bugs, crashes, and serious stability problems.
• SOUND FORGE

  10 answers, most recent on 10/11/2025

  RE: MP3 files skipping / glitching when opened ...
  @Bill-Fike You might want to uninstall the Magix Low Latency audio driver included in Sound Forge Audio Studio. This is an old version of ASIO4ALL and it's known that it will create problems for some users, but not for everyone. Usually, you'll get
• Movie Studio

  40 answers, most recent on 11/24/2023

  [Solved] Movie Studio 2024 Choppy/Laggy MP4 playback/preview
  Hi All, Recently bought Movie Studio 2024 Suite. Added some MP4 files and on first adding it told me I needed to "activate" something for copyright reasons. I clicked activate and it let me add the videos. However, the videos won't playback in the