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  • ACID
    One answer, on 10/12/2021
    [Solved] Acid pro 10 keeps crashing with a slight key and bpm change
    Why does Acid pro 10.05. build 38 64bits keeps crashing each time i change a key marker from A to B and bpm by up by 1. This crashes more times then a crash dummy.
  • Music Maker
    15 answers, most recent on 9/26/2021
    RE: [Solved] Refund Magix Music Maker 2022
    this is the system am using should be strong enough to Handel this program without it crashing every 5 minutes and also losing songs every time I use this program am done with megix pice of **** software. Device name    DESKTOP-HMSOGSHProcessor  
  • Music Maker
    7 answers, most recent on 9/24/2021
    RE: [Solved] How to Get Items Purchased with MM 2020 into MM 2021 and New Computer
    @Trevor-Mallard Hi, Once you are logged in, go to the Downloads tab and download and install everything - your instruments will be there. MMM2020 was a 32 bit version, 2021 64 bit version. Your instruments will be updated to the 64 bit version. Yes,
  • ACID
    9 answers, most recent on 7/1/2025
    [Solved] This file cannot be added to Acid Projects mp3 may not be supported
    ACID Music Studio Software Version 11.0.10 (Build 21) 64-bit. When trying to import an mp3, I'm getting the following error message: This file cannot be added to ACID Music Studio projects. The file type may not be supported. I just got this new pc
  • ACID
    2 answers, most recent on 9/17/2021
    RE: [Solved] Acid Pro 10 Suite
    Hi @Brad-Dassey In terms of plugins VST2/VST3 64bit are natively supported in the application, so it's better to use those. Acid does support 32bit plugins, but these go via a plugin bridge tool. It shouldn't matter if you use 32bit plugins, but if
  • Movie Studio
    8 answers, most recent on 9/10/2021
    [Solved] Unable to Export Video Clip to MP4 - Program Crashes but no Crash Log
    I would appreciate some advice on where to look please. I have 2022 MEP (Version 21.0.1.85) and after editing a Youtube video (down to 55seconds), I have attempted to export the edited video to a MPEG4. It starts to mix down okay but seems to get
  • Music Maker
    4 answers, most recent on 8/24/2021
    [Solved] Como importar un video para musicalizarlo
    Como importar un video a music maker 64 bit para musicalizarlo....no he podido encontrar la opcion de importar, solo la de grabar video...y lo necesito urgente!!!  
  • Samplitude
    8 answers, most recent on 8/25/2021
    [Solved] Setup - Options I use do not recognize M-Audio Keystation 49es
    What I need? Settings required to use my M-Audio Keystation 49es I just started trying to use the software this week and cannot get my midi keyboard to work. There is a special offer to upgrade this software to PRO but I cannot consider that if I am
  • Samplitude
    7 answers, most recent on 8/20/2021
    [Solved] Cant seem to figure out how to get started with this program
    program: Samplitude Music Studio 2019 ver: 24.0.0.36 (DP3) OS: windows 10 64-bit headset: HyperX Cloud Revolver S 7.1 (USB-A) so there's a few things that I'm really struggling to figure out. the first one being that I'm trying to figure out how to
  • Movie Studio
    7 answers, most recent on 8/10/2021
    RE: [Solved] .avi import into Movie Edit Pro Premium
    @Don-Scott9909 Excellent. You have a Samsung SEDG AVI: https://www.moviecodec.com/solutions/sedg-smp4-samsung-mpeg-4-12191/ If you're comfortable with computers, you can try Installing FFDSHow 64 bit from
  • ACID
    One answer, on 7/28/2021
    [Solved] Acid 8.0 Rendering tracks 24bit 44,1Khz mono
    Hi! Is there an option for 24 bit 44.1Khz mono when rendering files? I only get to render in stereo when I use 24/44,1 I use Acid 8.0 version 8.0.12 (build 26) 64-bit, Windows 7 pro 64-bit. Your help is much appreciated! Thank you. Thomas
  • Other products
    3 answers, most recent on 7/23/2021
    [Solved] Movie Studio 18 Suite - Green Flicker in video playback and render
    Recently upgraded to Movie Studio 18 while retaining the version 17 for comparison and discovered a problem with the playback.I'm getting garish bright green flickers on the playback that are not present in the source MP4 when watched and the same
  • ACID
    One answer, on 7/14/2021
    RE: [Solved] .acd files wont open
    I had a similar problem, I opened the project in acid 7, made a quick list of what vsts where being used on the project and then opened acid 10 with a blank project and inserted each vst until i found the one that kept crashing the system. I was
  • Samplitude
    2 answers, most recent on 7/12/2021
    [Solved] Volume faders / sliders don't change the volume of some tracks.
    Magix Samplitude Build 16, 64 bit. Windows 10.The volume faders don't change the volume on some of my tracks.I have a softsynth vst plugin (Spire) on one track and Loopcloud drums (drum machine plugin) on another and the volume won't change when I
  • Music Maker
    5 answers, most recent on 8/12/2021
    [Solved] Where is the Video preview in Music Maker 2022?
    I purchased and installed Music Maker 64 Bit, Version 30.0.0.11 earlier this evening. I'm trying to locate the video preview screen, which used to "always" be right next to the volume slider. I'm clicking all over the place looking for it, and I
  • Music Maker
    2 answers, most recent on 3/19/2024
    [Solved] Can't complete installation
    I've tried installing Music Maker 64-bit twice and both times I get this message: "Could not access network location (WIX_DIR_COMMON_DOCUMENTS) MAGIX\Common\ When Windows Security alerts me, I allow access for Magix but I still run into this
  • Music Maker
    One answer, on 7/6/2021
    RE: [Solved] Music Maker 2021 Premium Not Syncing to Store
    @scotvip It looks like the Microsoft C++ redistributables are missing on your system. You can download them here https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0 (in case you have
  • ACID
    14 answers, most recent on 7/16/2021
    [Solved] Questioning if Acid Pro is really a 64bit host
    If you've been a long time Acid Pro user, you are well aware of how long it took before Acid finally made the jump from 32bit to a 64bit host. However, the more and more I use it, the more I'm questioning if it is really a 64bit host or if it's more
  • Movie Studio
    3 answers, most recent on 6/27/2021
    [Solved] NEWBLUE FILTERS 5 ULTIMATE effects do not "Activate", have watermark
    Hi MAGIX Support Community, Yesterday I purchased the MAGIX MOVIE EDIT PRO 2021 PREMIUM which included NEWBLUE FILTERS 5 ULTIMATE plugins.  The NewBlue software installed successfully, however none of the individual effects allow me to “Activate”,
  • ACID
    4 answers, most recent on 7/7/2021
    [Solved] Pro 10.0.5 and Behringer X32 Sample Rate Problem
    "The ASIO device X-USB ASIO Driver does not support the current sample rate." According to my X-USB Control Panel, my current sample rate is 48000Hz. What do I need to do? I'm running Windows 10 Pro, Intel Core i5-2400 CPU @ 3.10 GHz, 8 gigs or RAM,
  • Movie Studio
    9 answers, most recent on 6/16/2021
    [Solved] No video in editing monitor
    I just installed Magix Movie Edit Pro Premium 2021 on my Dell Optiplex 790 with 8 GB of RAM and Intel Core I 5 3.10 GHz processor. I have Windows 10 Pro 64 Bit. When I import a video into the timeline and hit play there is sound but no video
  • Movie Studio
    14 answers, most recent on 6/7/2021
    [Solved] Magix Movie Edit Pro Premium not displaying correctly
    I'm attempting to use Magix Movie Edit Pro Premium 2021, but the whole thing is not displaying right. I can't even access the tracks, or anything. It's just the preview screen and the FX folders (screenshots added below). I have checked every
  • Music Maker
    2 answers, most recent on 5/18/2021
    [Solved] loops graphic audio wave form
    I am using Music Maker 64-Bit and on some music loops from the sound pools I can see the graphic audio waveform when added to a track but on other loops, different loops, from different collections I can't see the graphic waveform, please see
  • Music Maker
    One answer, on 5/16/2021
    [Solved] Yellow Bar Stuck
    The yellow bar that changes the bars in the track and determines the length of the song is stuck. I extended it to the right, then it disappeared. I found it at the beginning of the track scrunched up, which I'm pretty sure it's not supposed to be
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