• Movie Studio

  One answer, on 10/8/2016

  Magix Edit Pro 17 Plus does not see my DVD Burners
  I upgraded to Windows 10 some time ago but did not try this software until yesterday. When I try to burn a DVD, I get the message "DVDMaker.dll has detected a version conflict. Please contact MAGIX Support. The problem version requires the
• Photostory

  One answer, on 10/8/2016

  DVD Player not reading my burned DVDs from Photostory Deluxe 2016
  I've been scouring this site for a possible answer and nothing I've come across seems to address the problem.  I am seemingly able to burn my slideshow onto a DVD but am getting the "area limitations" errors on all my DVD players when attempting
• Movie Studio

  13 answers, most recent on 10/14/2016

  RE: Magix Sales and support
  thats's correct, but I posted this to ask if other people had this kind of complaints about the Magix support They won't reply anumore on my mail I tried everything you asked even burning a dvd wont give a popup unhide and download extra
• Movie Studio

  4 answers, most recent on 9/28/2016

  RE: Anybody knows why Magix Edit Pro 17 freezes when it loads the Media Pool?
  I had the same problem with the 2017 version too. Eventually I found there was a conflict with previous MAGIX Video programmes I had installed. Once I uninstalled these there was no more freezing. Make sure you uninstall any older Goya burning
• Movie Studio

  One answer, on 9/27/2016

  My MEP2015 is a piece of crap
  I have wasted hours and hours editing, burning, looking for solutions to my problem, trying  solution, editing, burning, troubleshooting again, and all I end up with is a DVD that does not play in a DVD player because the "format is
• Movie Studio

  6 answers, most recent on 9/20/2016

  RE: 4K Export Freezing (was SO frustrating.....)
  I would like to hear what you find about this problem. FWIW, I have an old AMD Quad core too. Every year I blow a bunch of dust out of the CPU heatsink. And every few years I have to reapply thermal compound to the heatsink. So one of your
• Movie Studio

  6 answers, most recent on 9/20/2016

  RE: 4K Export Freezing (was SO frustrating.....)
  I would like to hear what you find about this problem. FWIW, I have an old AMD Quad core too. Every year I blow a bunch of dust out of the CPU heatsink. And every few years I have to reapply thermal compound to the heatsink. So one of your
• Movie Studio

  6 answers, most recent on 9/5/2016

  RE: Puzzling intermittent missing frame
  Update - See towards the end Hi, I had to get back from camping to check this out. In the video of the last DVD that I encoded and burned, I would occasionally see a flash on the screen at hard cuts. I noticed this when editing the project and
• Movie Studio

  10 answers, most recent on 9/14/2016

  RE: Problems
  It might be the beginning of the end for my HDD so thanks for the wild guess, I backed up my computer so i´m prepared, last time my HDD crashed I almost lost everything so thanks for the reminder :). When it comes to the program I uninstalled
• Movie Studio

  4 answers, most recent on 8/8/2016

  RE: Burn Error no. 36
  Burn Error no.36   2016-07-24. Hi  John. Thank you for your reply of 2016-08-07. Windows 10 was installed while I was still using MEP 2013/Windows7. This was a forced upgrade by Microsoft.I did not use the Windows 10/ MEP 2013 combination
• Movie Studio

  4 answers, most recent on 8/8/2016

  RE: Burn Error no. 36
  Burn Error no 36 2016-07-24. Hi John. Thank you for your response of 2016-07-24. I must apologise for my late reply,I have no experiance in using error log files,but with your help I have located the dbk.log The log would not appear to
• Movie Studio

  4 answers, most recent on 8/8/2016

  RE: Burn Error no. 36
  Hi Without seeing the log for the burn that failed we are guessing what the problem is. Please post the section of the dbk.log file from the start of the burn - indicated eg by the following 2 lines  -------------------------- 05.09.2014
• Movie Studio

  7 answers, most recent on 7/23/2016

  RE: Surround sound on Blu-ray
  Hi John and Scenestealer Thanks for your help and advice. I think the problem has been solved and I was somewhat annoyed when I found the reason. What confused matters was that when I compared with the commercial Blu-ray disk, (Star Wars, Men
• Movie Studio

  11 answers, most recent on 7/16/2016

  RE: Movie Edit Pro 2016 Customized DVD Menus --Rank video beginner
    Long day today, sorry. But wow, so much information!! Still coming to grips with most of it, but as I was plodding through the day I was thinking about the stuff I'd read this morning, and realized that in my relative ignorance I may not have
• Movie Studio

  7 answers, most recent on 7/23/2016

  RE: Surround sound on Blu-ray
  Hi John Sorry for delay, life interupted at the weekend. To save rendering time, I created a 5min project using some of the files from the original project. I did as you suggested. First extracted the audio channels showed them seperately on
• Photostory

  3 answers, most recent on 6/15/2016

  RE: Anyone knows how to burn Photostory Project in continuous format?
  Thank you Terrypin. That's exactly what I was looking for. I've been a suscriber to Photostory for years and couldn't remember how that worked. I just downloaded Magix Movie Editor Pro, and now I'm having a problem burning and saving my projects
• Movie Studio

  4 answers, most recent on 6/11/2016

  RE: MEP2015+: random video object are occasionally blank in preview
  SOLVED It took a long time to fix this.  I went back to MEP2015 for a while and then the problem would occur again (and not just with Titles.  Magix support tried but could not figure it out either. Eventually figured out it was a Quicktime
• Movie Studio

  13 answers, most recent on 6/11/2016

  RE: MEP2016 Titles rendering
  SOLVED It took a long time to fix this.  I went back to MEP2015 for a while and then the problem would occur again (and not just with Titles.  Magix support tried but could not figure it out either. Eventually figured out it was a Quicktime
• Photostory

  4 answers, most recent on 6/8/2016

  Burning hardware not detected in Photostory on DVD 2013 Deluxe.
  I am trying to burn a DVD using an external DVD burner on my Lenovo laptop, Windows 10, using PhotoStory on DVD 2013 Deluxe version 12.0.6.85. I am getting the message that burning hardware is not detected. However, I am able to burn using this
• Movie Studio

  16 answers, most recent on 6/25/2016

  RE: MAGIX is CRITICISED.
  Hi Anirban, I wouldn't worry about it. Further to what Yvon-Robert mentioned, the article is quite biased and is based on reviews by others by someone who never tried the products. Look at the comments. He says that "for beginners, if Adobe
• Photostory

  5 answers, most recent on 5/31/2016

  RE: While burning an AVCHD project, the burning process always aborts. Can someone help ?
  Hi Thanks for the info. From the error log it would appear that you cannot burn Blu-Ray with this computer -  the HL-DT-ST DVD+-RW GT60N is a CD/DVD writer only and does not support . The error log indicates the problem is in the second
• Movie Studio

  3 answers, most recent on 5/22/2016

  RE: Why do I get the wrong DVD type showing up?
  Hi . . . . and have not had trouble before upgrading to Windows 10. . . . . MEP 17 is not compatible with Windows 10, however if you have no other problems with MEP 17 then try updating the burn routines available from here. If the problem
• Movie Studio

  6 answers, most recent on 5/18/2016

  RE: Pleyback problems with AVCHD and Biu-ray disks
  Scenestealer  Hi Peter Thank you for your response of 5 May 16. Your suggestion to burn AVCHD disk at 1080p 50fps may well result in a smoother play back,it is still of concern to me that Blu-ray version did not have this fault when burned
• Video Pro X

  38 answers, most recent on 1/28/2021

  RE: Anyone else finding MAGIX Support somewhat lacking?
  @browj2. Sorry I can't respond to any of your questions about TRA; perhaps you intended to direct them to Terry? However, I may have a possible solution to offer on the SpeedBurn problem.  From within MAGIX VPX I can see no method to uninstall