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  • Movie Studio
    8 answers, most recent on 12/28/2021
    [Solved] Two connection errors when starting Movie Edit Pro Plus
    Whenever starting for the first time each day Movie Edit Pro Plus 2022 (also happened with version 2021) I always get two error message windows: "Socket operation times out" (for which the header reads:
  • Music Maker
    3 answers, most recent on 12/27/2021
    [Solved] MM Premium detects another version, but there is not another version.
    I have these installed: Movie Edit Pro Premium, Photostory Deluxe, Samplitude Music Studio, Travel Maps. Every time I try to install MM Premium Ed 2021, it fails, it says there's another version (doesn't say which) and an error window says it can't
  • Photostory
    6 answers, most recent on 12/23/2021
    [Solved] What happened to my ability to edit individual photos?
    I'm a very new user working with Photostory Deluxe (just purchased in Dec. 2021; can't find the version #) on a laptop running Windows 2010. I built a slideshow containing 15-20 slides and was able to edit each one individually using fade-in,
  • Other products
    6 answers, most recent on 12/22/2021
    [Solved] Independence Pro 3.3 VST path?
    Win 10, etc. Should be easy enough to find the path to copy my VSTs according to the help file, but Independence isn't finding the VSTs I have installed. I copied many VST folders to the folder labeled in preferences (user folder), ie:c:\users\my
  • Movie Studio
    24 answers, most recent on 12/6/2021
    [Solved] Ctrl-Alt-J, Ctrl-Alt-B, Ctrl-Alt-N
    I have an unresolved problem with the new MMEPro Premium for 2022!Here is one example, and there are, unfortunately, more.For a clear description, I will use an example sequence of actions:1. Import any photo "F" on the timeline.2. Perform
  • Photostory
    2 answers, most recent on 11/30/2021
    [Solved] Travel Maps Route Color
    I was wondering if it is possible to change the route path color in Travel Maps. The idea being that I would like to use different color lines for different modes of travel. Say blue for boat travel, red for land, yellow for air etc etc. I can seem
  • Music Maker
    3 answers, most recent on 11/28/2021
    RE: [Solved] Need Clarification:MusicMaker Free,Live Sets may be used commercially?
    My initial query can be summarized in two things1. Commercial use of included sound pool and additional purchased soundpool.2. Commercial use of the contents from Live Pads and live sets feature. I also sent a similar question to MAGIX support and I
  • Music Maker
    One answer, on 11/21/2021
    [Solved] Playback isn't working for anything. Error description below.
    When I click on anything, loops, instruments, demos, etc., there's a popup that reads, "The sample rate 44100 hz could not be set. Your sound card is possibly synchronized to an external source." I haven't opened MMM for a few months and just barely
  • ACID
    4 answers, most recent on 11/19/2021
    [Solved] How can I connect Chord Jam vst (trial version) to Synthmaster etc
    Hi I have Acid Pro 8 I want to connect Chord Jam vst ( I have the trail vers atm to my synthmaster soft synth or any other soft synth and play it via my Midi keyboard . I can't seem to figure out the correct way round to set this up via midi
  • Music Maker
    6 answers, most recent on 11/18/2021
    RE: [Solved] cant install please help
    @PATIENT-X sonit was a redundancy lock because I didn’t originally register the software after X amount of months it locked me out. But I logged into this site and registered the software using its serial number etc and was allowed access to it.
  • Movie Studio
    One answer, on 11/15/2021
    [Solved] Video Capture Driver Not Detected?
    Thank You johnebaker 😀 At first it seemed as though the Fire Wire (Driver) was not detected? After some adjusting, 'Nero Vision Essentials' opened automatically apparently allowing the control surface to appear and operate the DV Camcoder (and
  • ACID
    3 answers, most recent on 11/8/2021
    [Solved] Return to 4/4 time, please?
    I have attempted to speak to Magix and Acid to express my feelings about changing the time signature, from 4/4, to 8, 16, 32, to this ridiculous 5.1, and etc. I do remember that anyone would have been failed from music class, for not using the
  • SOUND FORGE
    4 answers, most recent on 10/29/2021
    RE: [Solved] Sound Forge Pro has stopped working
    hi! have you installed anything new on your computer, like a new interface, or any plugins, etc? perhaps something is holding up the scan in process. you could try to force a reset by holding CNTRL + Shift and double click on the Sound Forge startup
  • Samplitude
    4 answers, most recent on 10/20/2021
    [Solved] Which time stretcher should I use?
    I have Samplitude ProX 6. What is the difference between the time stretcher in Object Effects and Offline Effects? Is there a justification to use one over the other? I did find that using Offline Effects to adjust the tempo of a track solved an old
  • ACID
    One answer, on 10/12/2021
    RE: [Solved] Acid pro 10 keeps crashing with a slight key and bpm change
    Hello! Below are some general troubleshooting steps you can try regardless of the error. Please attempt these: Reset the software Check for and Install Windows Updates - On Windows 7 you can search for "Windows Update" via the Start Menu. On
  • ACID
    3 answers, most recent on 10/30/2024
    [Solved] ACID Music Studio 11 and Line6 POD Farm VST problems
    Hi All, I have a problem with ACID Music Studio with my Line6 Toneport UX2. I'd like to use Pod Farm or Gearbox as a VST. I scanned the appropriate folder int the Acid to see the VST-s in it. So I can find the Pod Farm and Gearbox VSTs in the Acid
  • SOUND FORGE
    3 answers, most recent on 9/21/2021
    [Solved] one-month validation
    Greetings to the MAGIX team!-----------------------------I have been very interested in Sound Forge for a long time, more precisely for Audio Studio.Sorry I'm only interested in that version and not the PRO.I'm interested in this version because I
  • Movie Studio
    6 answers, most recent on 9/11/2021
    [Solved] Pro 2022 installed including the extras
    I have just purchased and installed Pro 2022 When I start the programme I cannot see in "Effects" the addtional features such as Design Elements etc How do I get theese back as I had them in my previous version?
  • ACID
    4 answers, most recent on 9/7/2021
    [Solved] Morph Pad Usage
    I cannot get Morph Pads to work. I can get them to work "live" but can't "record" the effect. Here's what I did: Added a track which was a basic synth loop. In the Morph Pad window I assigned the morph pad to a track and set my effect. I can play
  • Music Maker
    2 answers, most recent on 9/4/2021
    [Solved] Do I have to buy Music Maker Premium yearly?
    Hello! I bought Music Maker Premium 2020, and it had been awhile since I used it. This week, I went to start recording again, and noticed it says I'm using the free version, I no longer have access to any of my premium resources (other instruments,
  • SOUND FORGE
    2 answers, most recent on 9/3/2021
    [Solved] The DLM is having issues.
    I am reaching out on behalf of a corporate client. It appears that the DLM is having issues getting past a his corporate firewall. Is there a way to get access to full installation executables (zip, exe, etc) for the registered products instead of
  • Music Maker
    4 answers, most recent on 8/20/2021
    [Solved] upload to community not playing after ul
    I upload a video that same way I always have but the files are not playable once uploaded, the files work on YT FB etc... Thanks Jeremy
  • Music Maker
    5 answers, most recent on 8/19/2021
    RE: [Solved] MMM keeps crashing.
    @jeremy-curry You can reset the program settings by deleting the MusicMaker.ini file in the folder C:\Users\YourUserName\AppData\Roaming\MAGIX\mm30 (mm29, mm28 etc. depending on your version). Maybe this will help.
  • Other products
    2 answers, most recent on 8/16/2021
    [Solved] Are these effect plugins included?
    Hi, I have a question about the latest Magix Humble Bundle. I installed Samplitude, Sound Forge Pro 13, Core FX and Wizard FX. One of these installed effect plugins; Munition, Phibia, Pulse Track, Vandal, etc. Were these supposed to be
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