• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  Here is the FAQ at the bottom of the email I received from Boris FX. Sorry @SP. you beat me to it! The link for Magix.info and the new Samplitude Forum.
• Movie Studio

  80 answers, most recent on 2/12/2024

  RE: no audio for mov files
  @sksoon Just like your earlier clip I can't download that file, would you put it on Google Drive? 1. Open Google, top right is a sq of dots - Open Google Drive.2. Drag that video onto the Google Drive window, let it upload.3. Right click on the
• Movie Studio

  7 answers, most recent on 4/18/2023

  RE: [Solved] Very slow rendering on new win 11 gaming PC
  @chuck-hunnicutt Chuck, the three-option version is Movie Studio 2023; the two-option version is Movie Edit Pro. MS 2023 is the later version. You can have two copies running at the same time, so I would suggest that you simply install MS 2023 on
• SOUND FORGE

  3 answers, most recent on 2/19/2025

  RE: Redeem a voucher code.
  @IG-Queue this link didn't work? https://www.magix.com/redeem
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  Nothing is showing under ongoing operations. The domain name has been transferred. The website info is green in the first column (diagnostics) but various other columns are marked as disabled (Git,Separate logs, CDN, SSL, Firewall,Boost). I think
• ACID

  5 answers, most recent on 5/1/2025

  RE: I can not set velocity on the MIDI editor
  @Clumsy Click on the SUPPORT link at the top menu if this page, select your product, on the next page scroll down until the bottom and click on Contact Support and create an email ticket. I don't have Acid 11 so I cannot test this problem. The
• Video Easy

  17 answers, most recent on 6/10/2024

  RE: Video Grabber driver will not install - x86 or x64
  Hi johnebaker Thanks for the advice & links...I am planning to refresh my very, very basic knowledge of VE once I have got all of the tapes grabbed & on my PC. Cheers, Baldrick
• SOUND FORGE

  18 answers, most recent on 11/9/2025

  RE: Support Is Non-Existant
  @Mark_Stevenson Hi . . . . The automated response simply says "Support ticket created .. If you want to add further information use the ticket number in email replies ... yada yada yada" . . . . The 'yada yada yada' as you put it, may contain
• Movie Studio

  5 answers, most recent on 6/18/2024

  RE: trying to download movies studio2023 platinum
  I am trying to download moviestudio2023platinum using a link you sent a while ago but it wont work. Here it is:https://dl03.magix.net/moviestudio2023platinum_dlm_geu7q2.exe Can someone help me?
• Music Maker

  12 answers, most recent on 6/25/2024

  RE: MM 2025 Upgrade, 20 free Soundpools
  @Philip-J, @GRB Hi . . . . Can be tricky to find proper link to support . . . . Click the Support link at the top of the page, then select your product  Scroll down to the bottom of the next page and select Contact Support   Select Email Support,
• SOUND FORGE

  5 answers, most recent on 5/5/2023

  RE: [Solved] Descargar sondo forge
  I have already downloaded the app that manages the download par sound forge, but it does not download anything, starts working, pauses, restarts and pauses again if you download even 1% of nothing Does anyone know the solution or what is
• Movie Studio

  2 answers, most recent on 10/28/2025

  RE: error manager installer
  Hi. I am from Russia. In the context of the crisis, I was only able to buy VDL 22 plus. Apparently, these products have been purchased on the Russian market for a long time. Using a VPN, I was able to download the installer from magix.com. The
• Music Maker

  8 answers, most recent on 5/30/2026

  RE: Licence Document
  @Ward-Ron Hi . . . . if Someone else was to rip the Track I've made out of the Game Dev's Game, then claim it as their own, or other similar scenarios that would cause copyright issues . . . . if Someone else was to rip the Track I've made out of
• Other products

  One answer, on 3/20/2025

  RE: [Closed] Vegas V21 change
  @Mar-Sa Welcome to the Magix user to user forums, so not a contact for any Magix staff, sorry. In addition this is not the forum for owners of the Magix Vegas range of products. Please read this pinned post and follow the advice given there but also
• Music Maker

  7 answers, most recent on 6/7/2026

  RE: Producer Planet
  @Ikonik Hi . . . . Producer Planet have separate categories to upload your music to . . . . Producerbase, not Producer Planet, is the 'replacement' for the much lamented Acid Planet, which was shut down in 2018, and is IMHO a 'free for all'. The
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  @John-Wurm Magix released updated drivers for Windows 10 a few years ago, but I don't know if they also work with Windows 11. The links are here: Video Converter Premium – Download drivers: https://my.hidrive.com/lnk/FCAqGVxG   Video Converter Red
• Photostory

  One answer, on 12/4/2023

  RE: Where do I find Trial version serial number
  Hi There is a link for a similar question and answer see the link here https://www.magix.info/us/forum/registering-trial-version--1310028/
• Movie Studio

  7 answers, most recent on 12/3/2025

  RE: Legacy Movie Edit Pro installer crashes in Download screen
  @Patrick-Petzold You need to contact customer support at infoservice@magix.net and ask them for a direct download link of the installer. After changes on the backend servers these old download managers don't work any longer.
• Movie Studio

  80 answers, most recent on 2/12/2024

  RE: no audio for mov files
  @sksoon Just like your earlier clip I can't download that file, would you put it on Google Drive? 1. Open Google, top right is a sq of dots - Open Google Drive.2. Drag that video onto the Google Drive window, let it upload.3. Right click on the file
• SOUND FORGE

  8 answers, most recent on 8/30/2024

  RE: Sound Forge 17 doesn't install after downloading
  If the unpacked installer has not successfully downloaded to your 'Documents> Magix Downloads' folder as @john_barr stated, or is missing, state what version of SF-17 you have (Audio Studio or Pro). We can give you a link to download the unpacked
• Xara Designer Pro

  9 answers, most recent on 11/7/2025

  RE: Please i bought xara 3D maker 7 couldn't install after formating my PC
  @Ogbegbe-JohnsonU 3D Maker 7 is very old. I believe it was last updated in 2011? The old downloaders probably no longer work, which is a general problem for Magix software released before 2014. You need to contact customer support at
• Off topic

  One answer, on 4/18/2024

  RE: [Closed] change default " text to speech" voices" add or delete
  @Nick-Goward Hi and welcome to the forum - albeit the wrong one. Vegas products, with the exception of Magix Movie Studio 18 and later versions, have their own forum - click the link at the bottom of this page. There should also be a link to the
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 Nicole, could you upload one of the videos to Google Drive or similar file-sharing site and post the link here for us to analyse. In the worst case, it's easy to convert them to a format Magix can handle for editing. Microsoft
• Video Pro X

  One answer, on 2/4/2025

  RE: Transferring program to laptop.
  @kevin-tuck Hi You are allowed to install and activate the program on 2 computers. Login to your account using the Account icon top right of the magix.com website. Under My Products you will see your registered products with download link and serial