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  • Movie Studio
    34 answers, most recent on 4/24/2023
    RE: stability creates confidence in the product
    @browj2 @Betovalle This is all I have on MEP. Version 2022 NEW FEATURES IN MOVIE EDIT PRO 2022! INFUSION Engine 3 MAGIX Travel Maps New controls Ultra-fast export with the INFUSION Engine 3 – 5x faster than real time Movie Edit Pro now runs using an
  • Movie Studio
    14 answers, most recent on 7/10/2022
    RE: New Project BUT what Movie Settings should I select?
    Thankyou for all the tips and the pointer to that Tutorial. My project worked fab. Our daughter & family who now live abroad had just sent us some video clips of their garden. So instead of enjoying our nice warm summer evening, I have just
  • SOUND FORGE
    5 answers, most recent on 7/12/2022
    RE: [Closed] Sound Forge Studio 15
    I have tried numerous times with a support ticket and have never received any response. I have that option you wrote about checked in all the programs, but it changes nothing. Every time I open Sound Forge Version or their Vegas Movie Studio nags
  • Music Maker
    5 answers, most recent on 7/2/2022
    RE: My software code has already been used, but i just entered it
    @SP. It was sealed like normal (I presume) The store is in München and I live in Split, Croatia.
  • ACID
    267 answers, most recent on 4/2/2026
    RE: Feedback on ACID Bugs
    Sorry to hear about your frustration.Using Acid Pro 10 I have just opened and rendered complicated Acid Pro projects (originally created with AP7).It did not crash for me once.Please try to keep your post here about Bug reports, I don't think
  • Photostory
    One answer, on 7/12/2022
    Travel Maps: Missing tiles in the only "live" map that works
    Not sure if it is a limitation of the trial version (1.2.1.462) that only the OpenStreetMap map works, but Standard, Topographic, Satellite, and Geographic yield nothing. My plotted journey just appears on the default desktop dark globe background
  • Rescue Your Videotapes!
    16 answers, most recent on 3/15/2023
    captured video very poor quality while playback on TV is perfect
    I live in the US and I am trying to digitize some old German family VHS Tapes with "Rescue your ... ". I am using the latest version of the SW and AD Converter, just bought it. Tapes are in PAL B recorded with German VHS Camera, VCR is also a German
  • Music Maker
    4 answers, most recent on 7/10/2022
    RE: Music Maker only plays for 1s 53 hundreds
    @Tor-Suneson Check if the yellow play area bar at the top of your project isn't collapsed into a single point, which is a bug and can happen from time to time. You then need to change the view layout with the magnifying glass icon in the bottom
  • Video Pro X
    26 answers, most recent on 7/26/2022
    RE: VPX vs Vegas
    @1940 @CubeAce Hi, i didn't get a notification of this, basically Vegas will do more than VPX, you have more control over the finer points, the Boris third party plugins i have partly work in MEP (I don't have VPX) but work fully in Vegas, there's
  • Video Pro X
    2 answers, most recent on 7/1/2022
    License check impossible on a long term running system today
    Is the magix server down ?? My installation video Pro X 2022 subscription runs since months, license activated, no problem. Today by starting ask for license check, but always "no connection " also magix.com is not available that time.What a ****
  • Other products
    5 answers, most recent on 6/27/2022
    RE: Customer Order Number removed by Moderator
    How do you get live customer support from Magix?
  • Other products
    5 answers, most recent on 6/27/2022
    RE: Customer Order Number removed by Moderator
    @Joseph-Stancato4756 Hi and welcome to the user to user forums. Short answer is you can't. Like most companies dealing in video editing software there are no live help-desks for those not on business contracts. Emailing them or using the help
  • Movie Studio
    7 answers, most recent on 7/5/2022
    RE: Top left video display screen
    @John-Dean Hi John. For once I'm going to wholeheartedly agree with John CB. Get to grips with the basics first. Out of all the things to pick in video editing you have picked possibly the hardest one to get right. Green screening is an art to
  • Movie Studio
    3 answers, most recent on 6/27/2022
    Error 14 after updating
    Hi As I wrote earlier, I bought online MAGIX Video Deluxe 2019 (Premium edition of Movie Edit Pro). Installation and registration of product was completed succesfully. After few openings I was prompted by Magixto update (no upgrade) program so I
  • Video Pro X
    11 answers, most recent on 6/23/2022
    RE: Unable to Load Wav Files Above 44.1k 16-bit
    @miguel_cullera Hi Miguel. FAT 32 has a 4GB file limit as you would see from most digital action cameras. Some cameras can record above that and I have not seen anyone complain so far that those don't load into VPX or MEP but then the sound files
  • Video Pro X
    11 answers, most recent on 6/23/2022
    RE: Unable to Load Wav Files Above 44.1k 16-bit
    Hi Gid. I think you will find the exact same problem as it is the way the sound file is handled within both MEP and VPX via RIFF (Resource Interchange File Format) that in theory could handle files up to 4GB but I think the Magix implementation of
  • Video Pro X
    11 answers, most recent on 6/23/2022
    RE: Unable to Load Wav Files Above 44.1k 16-bit
    @miguel_cullera Hi . . . .  I use including 96k 32-bit float. . . . . Can you load the whole file if its bit level is reduced to 24 bit? Using 32 bit is unnecessary, the dynamic range of 1528 dB is impossible to reproduce on playback and has no
  • ACID
    10 answers, most recent on 6/23/2022
    RE: ACID 10.5 to 11 free upgrade grace period?
    Thanks, everyone. I think I’m going to file this one under “shoulda known better.” I’ve decided to end my relationship with this product and this company. I’ve been an ACID user since Pro 3. After investing in numerous upgrades and loop collections,
  • Movie Studio
    14 answers, most recent on 7/24/2022
    RE: MEP(MS)2022 and another annoying bug I've just found
    @johnebaker Hi John EB, Yes, it has been there for a long time. I just lived with it without complaint, till now. I think that it's time that it was fixed. John CB
  • Movie Studio
    14 answers, most recent on 7/24/2022
    RE: MEP(MS)2022 and another annoying bug I've just found
    Oh good! Or not depending on your outlook on life. Thanks for confirming that @Former user. I will raise a support ticket it but expectation for anything to be done is practically zero, especially with v2023 just around the corner (probably), but I
  • Music Maker
    2 answers, most recent on 6/20/2022
    RE: Installing launchpad x with music maker premium
    @Yves-Bedard You probably need to open the Music Maker program settings and select your device as a MIDI input device. The Live-Pads in Music Maker are played with the MIDI notes 36 to 59. You need to configure your pads in a way that they play the
  • Movie Studio
    27 answers, most recent on 6/17/2022
    RE: Choppy / Laggy Playback with 3 or more videos in Movie Edit Pro 2015
    My PC is an off the shelf ASUS PC. I did not build this one myself. When I looked at the CPU usage yesterday, it was peaking at around 85%, but today it's peaking at 100% when I try to playback 4 simultaneous videos in the editor. So maybe it's a
  • ACID
    13 answers, most recent on 2/21/2026
    RE: If you are unsure, use the trial
    IF YOUR NOT SURE DONT RELEASE IT. I know you know I do not work for Magix Yes we know your not a magix employee.Maybe you should be things might get fixed if your were. Using Acid is really important to my wellbeing. I.e its driving me to the
  • ACID
    13 answers, most recent on 2/21/2026
    RE: If you are unsure, use the trial
    IF YOUR NOT SURE DONT RELEASE IT. I know you know I do not work for Magix Yes we know your not a magix employee.Maybe you should be things might get fixed if your were. Using Acid is really important to my wellbeing. I.e its driving me to the
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