• Music Maker

  2 answers, most recent on 3/19/2024

  [Solved] Can't complete installation
  I've tried installing Music Maker 64-bit twice and both times I get this message: "Could not access network location (WIX_DIR_COMMON_DOCUMENTS) MAGIX\Common\ When Windows Security alerts me, I allow access for Magix but I still run into this
• Music Maker

  One answer, on 7/6/2021

  RE: [Solved] Music Maker 2021 Premium Not Syncing to Store
  @scotvip It looks like the Microsoft C++ redistributables are missing on your system. You can download them here https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0 (in case you have
• ACID

  14 answers, most recent on 7/16/2021

  [Solved] Questioning if Acid Pro is really a 64bit host
  If you've been a long time Acid Pro user, you are well aware of how long it took before Acid finally made the jump from 32bit to a 64bit host. However, the more and more I use it, the more I'm questioning if it is really a 64bit host or if it's more
• Movie Studio

  3 answers, most recent on 6/27/2021

  [Solved] NEWBLUE FILTERS 5 ULTIMATE effects do not "Activate", have watermark
  Hi MAGIX Support Community, Yesterday I purchased the MAGIX MOVIE EDIT PRO 2021 PREMIUM which included NEWBLUE FILTERS 5 ULTIMATE plugins.  The NewBlue software installed successfully, however none of the individual effects allow me to “Activate”,
• ACID

  4 answers, most recent on 7/7/2021

  [Solved] Pro 10.0.5 and Behringer X32 Sample Rate Problem
  "The ASIO device X-USB ASIO Driver does not support the current sample rate." According to my X-USB Control Panel, my current sample rate is 48000Hz. What do I need to do? I'm running Windows 10 Pro, Intel Core i5-2400 CPU @ 3.10 GHz, 8 gigs or RAM,
• Movie Studio

  9 answers, most recent on 6/16/2021

  [Solved] No video in editing monitor
  I just installed Magix Movie Edit Pro Premium 2021 on my Dell Optiplex 790 with 8 GB of RAM and Intel Core I 5 3.10 GHz processor. I have Windows 10 Pro 64 Bit. When I import a video into the timeline and hit play there is sound but no video
• Movie Studio

  14 answers, most recent on 6/7/2021

  [Solved] Magix Movie Edit Pro Premium not displaying correctly
  I'm attempting to use Magix Movie Edit Pro Premium 2021, but the whole thing is not displaying right. I can't even access the tracks, or anything. It's just the preview screen and the FX folders (screenshots added below). I have checked every
• Music Maker

  2 answers, most recent on 5/18/2021

  [Solved] loops graphic audio wave form
  I am using Music Maker 64-Bit and on some music loops from the sound pools I can see the graphic audio waveform when added to a track but on other loops, different loops, from different collections I can't see the graphic waveform, please see
• Music Maker

  One answer, on 5/16/2021

  [Solved] Yellow Bar Stuck
  The yellow bar that changes the bars in the track and determines the length of the song is stuck. I extended it to the right, then it disappeared. I found it at the beginning of the track scrunched up, which I'm pretty sure it's not supposed to be
• Music Maker

  3 answers, most recent on 5/16/2021

  RE: [Solved] Cannot save as MP3
  @ScoobyRay Since you now have version 29.0.6.38, that is actually Music Maker 2021. When you chose to update (not upgrade) your 2020 version to 2021, (assuming you did not pay to make the change) the update gave you the Free variant of MM, and it
• Music Maker

  3 answers, most recent on 5/16/2021

  [Solved] Cannot save as MP3
  I have the Music Maker 2020 Hip Hop Beat Producer edition which I received as part of a humble bundle. Initially I was unable to get the 3 hip hop sound pools, so have subscribed to the Music Unlimited tracks package, however I am unable to save any
• Movie Studio

  4 answers, most recent on 5/10/2021

  [Solved] Program no start after turned off project windows show
  Hello, Movie Edit Pro 2021 does not start after I have turned off the project window show at start. When the program starts, the logo appears, the main window appears and stops. I have Windows 10 64-bit. How can I reset this setting from the
• Music Maker

  2 answers, most recent on 5/2/2021

  [Solved] Purchased Premium edition 64 bit not working now
  Hi, hope you can help, I bought magix music maker 64 bit software a couple of months back with great success and now recently its saying i am using the free version i have my P3 authentification code witch i used upon purchase followed the
• Photostory

  5 answers, most recent on 4/27/2021

  [Solved] Bought Photostory Deluxe 2021 but i can't download the free content
  Bought Photostory Deluxe 2021 but i can't download the free content. I see all downloadable files but i can't select anything. I'm on win7 64bit.
• Music Maker

  6 answers, most recent on 4/22/2021

  [Solved] Install activation fail
  Problem: cannot activate/register SOUND FORGE Audio Studio 12.6 PC: Purchased MusicMaker Premium v29 from Magix in the Free MusicMaker App on 4/21/2021 Upgrade: Music Maker 2021 Premium Edition v29 order number is (removed). I used Serial number
• Movie Studio

  3 answers, most recent on 4/18/2021

  RE: [Solved] Lagarith/HuffYuv Codec Issues
  'Morning Al - well it's morning here anyway, First Lagarith. I too have the 5:4 problem. Lagarith saves as 4:3 from VHS in other free encoders but not in MEP (I use 2021 but it appears to be the same in 19). The only workround I've found is to save
• Movie Studio

  3 answers, most recent on 4/18/2021

  [Solved] Lagarith/HuffYuv Codec Issues
  Gday all, I normally use Lagarith as my capture codec for VHS transfers. I also would like to use it to export losslessly from MEP version 19, but even when I select 4:3 in the export box (Movie setting is also 4:3), the resulting Lagarith AVI is
• Photostory

  6 answers, most recent on 4/16/2021

  [Solved] Purchased the latest upgrade Yesterday
  Prior to this before upgrading my existing system crashed and the I sent the crash report. I restated the application and same thing. After purchasing I received the confirmation email and receipt and went through the process on the screen that came
• ACID

  2 answers, most recent on 4/9/2021

  [Solved] Acid Pro 10 Error: Failed to install Microsoft Visual c++ 2013 x64
  I'm using Win 10 - 64bit, I7, 32 ram 1tb ssd. Just purchased today and can not install. The error pop up every time. Can any one assist with this? .
• Music Maker

  7 answers, most recent on 4/1/2021

  RE: [Solved] Where is my option to choose the promised content of my choice?
  @David-Carnes Also, the file link in the confirmation email had me install a 32-bit version which was immediately replaced by the 64-bit version. That version was then patched with an update. I have a suspicion that what you write above is the
• SOUND FORGE

  3 answers, most recent on 3/30/2021

  [Solved] SoundForge audio studio15 program crashes when loading audio files
  When loading music file (mp3 etc.) into SoundForge audio studio15 program crashes with "Unmanaged Exception (0xc0000005). This just started occurring. How do I fix it? Running 64 bit Windows 10 Home, Version 20H2. Thanks.  
• Photostory

  4 answers, most recent on 3/24/2021

  RE: [Solved] Error in module "VCRUNTIME140.dll"
  @karlev Hi Re-installing all the Visual C++ packages should not cause any issues however it is your decision to do so or not. Do make sure that you have noted all the versions and whether they are 32 bit or 64, if in doubt install both the 32 and 64
• Photostory

  4 answers, most recent on 3/24/2021

  [Solved] Error in module "VCRUNTIME140.dll"
  I often get this error message when working in Photostory Deluxe 2021. Can anyone help? I use Windows 10 64 bit
• Music Maker

  8 answers, most recent on 3/21/2021

  [Solved] Out grown my HP20?
  I have an HP20 desktop which I use for Music Maker without issue, I recently upgraded to Music Maker 64 and bought Music Maker Premium (which I have not installed yet). When trying to use Music Maker 64 I notice it freezes when loading previous