Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@gregory-battaglia You can download Samplitude from here https://www.magix.com/int/support/pro-audio-downloads/ and try it on your system. If it isn't working correctly you can simply uninstall it again. This will free up the space on your SSD. You

Movie Studio

46 answers, most recent on 4/10/2025

RE: Stereo not supported - burning disc

Thank you for the tip. Yes I do burn quite a lot, mostly home videos but there is a good deal of higher quality footage I dabble in, hence buying a new computer that is upto day and much large power needs. In hindsight if I had known this I would

Movie Studio

89 answers, most recent on 5/5/2025

RE: Upon importing my photos, they turn to black and white or all black

My computer opens ALL the files fine. My husband's iPhone (iPhone 12 mini) is a bit older than mine and his HEIC files show up fine in MAGIX. My HEIC files (from my new iPhone 16 Pro) do not appear or are black and white in the MAGIX program. I

Off topic

4 answers, most recent on 4/9/2025

RE: [Closed] Serial number usage after restarting

@Talmadge-Miller How did you clear your computer data? By completely reinstalling Windows and deleting everything? Or did you just reset Windows to an earlier state? If you only reset it, maybe it helps if you uninstall the software, and then

SOUND FORGE

4 answers, most recent on 10/30/2024

RE: SF 17 AS does not open after installation

Rename the file to something different, restart the computer (please select the Restart option and not the Shut down option!) and then try again to run Sound Forge. Ok. Thank You. Problem solved.

Audio Cleaning Lab

11 answers, most recent on 2/24/2026

RE: Need 2 files from Audio Cleaning Lab 10 cd distribution

I figured out by myself that it had 8 tracks which is far more than I need. ACL 15 worked on my previous upgraded Windows 11 pc. The previous pc sort of worked but became very flaky so my son who is a computer science engineer and I concluded the

Music Maker

5 answers, most recent on 3/9/2023

[Solved] Distortion sound

Music Maker 64 Bit version 31.0.4.35 I have tested all my audio systems from my mics, to my computer and sound board. I tested the sound out by playing Spotify and it was crisp clear sound. When I use the mics through the sound board, sound is

Movie Studio

12 answers, most recent on 3/25/2025

RE: Black screen in video

This happens both while editing and also exporting. I run MEP on two separate/different computers and it happens on both computers so I'm assuming it's some setting unrelated to the computer. Usually, while editing the screen is fine but after a

Video Pro X

14 answers, most recent on 10/21/2025

RE: [Closed] Serial Number / Licenses

@jesse-b The steps you need to do were already mentioned by @CubeAce Please visit Magix.com and log into your customer account with your e-mail and password. Look under 'My Products' for registered software. If you want to change the e-mail you can

Movie Studio

3 answers, most recent on 7/24/2025

RE: can't register new computer

Hi!, Im sorry for the confusing, I was using Movie Studio 2023. i do have a serial key, but after installing software on my computer it requires an activation code. I'm trying to generate it from my magix account but i doesn't work. I have

Movie Studio

3 answers, most recent on 2/27/2026

RE: MPEG4

@David-Thompson2175 In addition to the information Al, @AAProds, has asked for . What is the specification of your computer system including Windows version, see this topic for what is required and please quote processor and graphics card make/model

Rescue Your Videotapes!

20 answers, most recent on 11/23/2025

RE: Windows does not find drivers for the video grabber usb device

@Atte-Tahvanainen In what order did you first install the software and connect the USB Grabber? The standard practice (which I'm fairly sure this device needs) is that you install the software first and only connect the USB Device when the

Music Maker

6 answers, most recent on 9/12/2023

[Solved] Questions on Soundpool Commercial licensing

Hi Everyone, Need some help... New to Music Maker, Purchased the program 2024 and unlimited Soundpool loops unlimited yearly subscription. I have downloaded two of the soundpools with my unlimited subscription (Soundpool A & Soundpool B for

Music Maker

22 answers, most recent on 3/20/2025

RE: [Solved] New Install; Music Maker 2024 - Laggy and Crashes

@johnebaker, @gjonny I reached out to Magix Support and we were able to satisfactily implement a workaround until the development team implements a permanent solution. Based on the feedback I recieved from Support, I realised that this issue has

Photostory

2 answers, most recent on 12/23/2024

Magix photostorey delux 2014 unable to re-install

I have photostorey delux version 12.0.3.90 (UDC2) installed Windows 10 pro but unable to register or activate after installing on upgraded disk to Windows 11 in the same computer. Any suggestions Siraj Shah

Music Maker

5 answers, most recent on 3/9/2023

RE: [Solved] Distortion sound

@Danny-Gilbert Did you shut the computer down and then turned it back on or did you restart it? Only a restart will reset drivers and background services. A shutdown will save the current (probably broken) state of the drivers and reload them.

Music Maker

5 answers, most recent on 6/12/2023

RE: [Solved] No audio or flickering audio using Music Maker

@Azael I'm not sure if it is a good idea to use the Elo 7.1 Air. Is this the gaming headset I can find on Google? Try the following inside the ASIO4ALL driver settings: increase the buffer size to 1024 or 2048, also try to disable Hardware buffer

SOUND FORGE

6 answers, most recent on 9/24/2024

RE: Text to speech

@John-H2024 It's limited to about 300 pages of text (in the full version), as far as I know, since it's computational expensive and you get licensed voices. Alternatively, there are free tools out there, which can create voice-to-voice or

Music Maker

12 answers, most recent on 1/30/2025

RE: MIDI EDITOR - MMM 2025 PREMIUM

@SP.Thank you! I restarted the computer and reinstalled the program as well. It works fine now.

SOUND FORGE

13 answers, most recent on 4/24/2023

[Solved] Unable to record computer sound

Past versions of Sound Forge Audio Studio I have recorded YouTube audios, but with SFA Studio 16 I have followed the directions multiple times for the settings and I cannot get it to record. Suggestions? What might I be missing? My speakers are

Music Maker

16 answers, most recent on 11/17/2025

RE: Magix music maker on linux mint

Hardware i use is. 1> zoom uac232 on the 32 bit float. 2> Microphones. Blue microphones x3: baby bottle xl, spark xl, yeti x via usb c. Behringer b2 pro. Balanced xlr all the way through, also using low noise xlr balanced y splitters to

Movie Studio

16 answers, most recent on 8/20/2025

RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium

Every time I click on 'Effects' Video Deluxe 2026 Premium hangs up completely. The program also hangs up in other situations. I have to keep closing the program and then reloading it. Thank you for your help, Reyfox, but I've given up completely on

Audio Cleaning Lab

3 answers, most recent on 8/8/2024

[Solved] Can't start free trial, installer just links to dead URL

I've loved my old disc copy of Audio Cleaning Lab for years, but a new computer means a new install.So I'm trying to start the free trial of the current version - at least, I THINK it's the current version, it's the one I found when I googled Audio

SOUND FORGE

29 answers, most recent on 9/16/2025

RE: SF 11 refuses to start, even full re install

@daniel-DIAZ2990 Hold CTRL and SHIFT on your computer keyboard. Then double click on the Sound Forge desktop shortcut to start the app. Keep holding CTRL and SHIFT until a small window appears that will ask you if you want to reset the program