• Movie Edit Now

  2 answers, most recent on 6/10/2024

  RE: MXMPEG2 Error 0110 trying to add iPhone recorded video
  @MIKHAIL-Ogranovitch Mikhail, it's probably because MEP2015 doesn't have the decoders for the HEVC/H264 MPEG-4 codec, which iphones record-in unless changed in the camera settings to AVC/H264. Could you give us the MediaInfo readout of the
• ACID

  13 answers, most recent on 4/7/2024

  RE: Bought Pro 11 Suite with 16GB Acidized loops but where can i find them
  @bryan-trumbull Please read this: https://www.magix.info/us/support/article/how-to-download-loops-and-instruments-for-acid-pro--554/
• Movie Studio

  5 answers, most recent on 4/18/2026

  RE: LOSS OF OF PLAY BACK BAR.
  @Steve-Smith Hi Steve We need more information:- The specification of your computer system, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) you are
• Movie Studio

  5 answers, most recent on 6/13/2025

  RE: [Closed] Import MP4 problems
  @Billy-Green8845 Hi . . . . store it on the desktop . . . . I could make an mp4 video . ... I would advise you not to store video, images or any other files you download, import or create on the desktop which is a protected folder/location. If the
• Movie Studio

  23 answers, most recent on 10/9/2024

  RE: HDR not supported in Movie studio 2025?
  @Bol HI Rob . . . . I don't see the folder LUTPresets and the subfolders LUTCamera and LUTEffecten. Did you create this manually? . . . . Yes, this was mentioned in the procedure I gave here. John EB
• SOUND FORGE

  7 answers, most recent on 2/16/2024

  RE: Okay, new problem with installation
  @Brandon-Montoya I think you need to uninstall the Magix Low Latency ASIO driver. Please read this comment: https://www.magix.info/us/forum/audio-issue--1290482/#ca1738999 Thank you, however I was able to follow all of the directions but the
• Movie Studio

  4 answers, most recent on 11/17/2025

  RE: Blank error dialogue box appears during MS2022 reinstall
  @VinceTwo-Two Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote processor and
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @john-m33 Hi . . . . jerky MPEG-4 exports when using the NVIDIA GeForce RTX 5060 GPU . . . . much better using the Intel UHD Graphics option . . . This difference between the 2 GPU's performance and the jerkiness would suggest that Interlaced video
• Music Maker

  4 answers, most recent on 3/3/2023

  RE: [Solved] Third Party VST Effects
  @Phil-Huston Is the GUI super slow in your case? This might be caused by some settings in Windows or by some other programs. Check out this thread: https://www.magix.info/us/forum/program-reacts-very-very-slow--1322438/
• Photostory

  7 answers, most recent on 2/26/2025

  RE: Video does not import smoothly (+ sound)
  @Peter-Werts Hi In addition to @emmrecs comment, we need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version, see this topic for what is required, and please quote
• SOUND FORGE

  One answer, on 2/28/2025

  RE: SoundForege 14 Steam edition Error Code -59
  @Lee-ChanHee Hi The error code should have a descrition of the error when posting please give the full error message or a screenshot of the error message dialog box. Error code -59 usually means the program folder may be damaged, see this Support
• Photostory

  21 answers, most recent on 11/14/2024

  RE: New instal freezing at splash screen
  @Alan-Workman Welcome to the Magix users forums! I'm sorry your first experience with the software was not good at all. To help us to help you to diagnose the problem can you first give the full name of your CPU please? Then, can you follow this
• Photostory

  7 answers, most recent on 2/26/2025

  RE: Video does not import smoothly (+ sound)
  @Peter-Werts Welcome to the Magix users forums! As you have found, not all smartphones are "equal"! One of the most common problems created by them for video editing programs is that video files are frequently created using Variable Frame Rate. In
• Movie Studio

  One answer, on 6/5/2024

  RE: [Closed] Troubl import an mp4 video into Movie Sudio Platinum 13
  @paul-adams Hello Paul, you're on the wrong forum; this is the Magix Movie Studio forum. The Vegas Movie Studio forum is here: https://www.vegascreativesoftware.info/us/ Good luck!
• SOUND FORGE

  5 answers, most recent on 5/25/2024

  RE: Additional License Needed
  Hi @Kushionne, if Sound Forge Audio Studio 17 was included with Samplitude Music Studio deal, the activation serial codes are usually in the email from Magix after purchase. The email could be in your junk or spam folder however. If you cannot find
• Movie Studio

  11 answers, most recent on 12/4/2025

  RE: Corrupted Audio
  update: system is: Windows Info:Processor    Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz   3.40 GHzInstalled RAM    8.00 GB (7.88 GB usable)Storage    3.64 TB HDD ST4000DM004-2U9104, 932 GB SSD CT1000MX500SSD1, 3.64 TB HDD
• SOUND FORGE

  2 answers, most recent on 3/30/2024

  RE: Impossible d'ouvrir Soundforge 10 sur mon ordi.
  See this thread on the infamous SF-10/Win10 Elevated Privilege issue.(Consultez ce fil de discussion sur le tristement célèbre problème de privilèges élevés dans
• Music Maker

  5 answers, most recent on 4/10/2023

  RE: [Solved] [SOLVED] I don't understand how to redeem my credit?
  @Elk Hi See this tutorial on redeeming your credits. Do heed the warning in the description text of the tutorial. The example given is for Soundpools, the same procedure applies to Instruments etc. HTH John EBForum Moderator
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis I did a couple of test runs. I burnt a BD ISO. I then took the m2ts from that ISO and put it in a new Magix project. I then burnt that to BD ISO. The Smart Copy box was available, so I ticked. That then made the Smart render box become
• Movie Studio

  27 answers, most recent on 2/27/2025

  RE: Neat Video - Version 6.0
  @browj2 Hi John . . . . Neat Video problem was caused by patches 233 in MMS and 255 in VPX . . . . According to your post here the issue was there before 233, was there a patch between 221 and 233, I skipped some patches in that release period due
• Music Maker

  No answers, created on 12/29/2024

  No preview audio for MIDI files
  Currently using MMM version 32.1.0.18, all of a sudden I can't preview MIDI files. I can drag them into an arrangement and play them with an instrument, but not from the File Manager tab. So far, all I can find about this problem is this thread from
• ACID

  3 answers, most recent on 4/29/2024

  RE: ExpressFX not loading in Acid Pro 11
  HI LegionHWP, I've the same exact problem. Have you read this post in the forum? https://www.magix.info/us/forum/directx-plugins--1337110/
• Movie Studio

  2 answers, most recent on 8/9/2024

  RE: Atualização
  @Marcelo-Domingues Hi, Vegas Movie Studio 17 & Magix Movie Studio 25 are completely different programs, there was no upgrade from one to the other, there was never any relation between the two whatsoever.  Magix Movie Studio 25 is not any
• Movie Studio

  27 answers, most recent on 11/18/2024

  RE: Where'd the track options go?
  @Betovalle Hi . . . . some say that it's Vegas' fault (Creative) and others say it's Magix's fault . . . . See this comment, hopefully it will put an end to speculation about the demise of Vegas Movie Studio. John EBForum Moderator