• Movie Studio

  23 answers, most recent on 1/12/2023

  RE: download pauses... yes, I have disabled both the anti virus & defender
  @CubeAce Hi Ray For Magix programs I have not had to de-register before installing. If you have used your 2 activation slots, when you install again, eg on a rebuild or a third computer then a message popped up saying that an installation needs
• Music Maker

  3 answers, most recent on 7/21/2021

  login issue
  just upgraded to 2022 version now i can't log in from program.
• Photostory

  10 answers, most recent on 7/17/2021

  RE: Program will not open after it was deactivated several months ago
  @Sally-Weigand Hi . . . . CD is 2018 . . . . the registration begins with 2P . . . . Do you mean the serial number begins with P2- ? For Photostory 2018 this means you are using the wrong serial number for Photostory 2018 - Magix serial numbers
• Music Maker

  5 answers, most recent on 7/9/2021

  RE: Can't export to Mp3 anymore
  @Keith-Jones Hi Keith, ....now I get a notification about upgrading to the 2021 version I already own...... Magix Music Maker 2021 may have lost connection to the Magix servers. Please log out and then back in. This usually fixes several
• Music Maker

  9 answers, most recent on 7/13/2021

  3rd Party Plugin Set Up EZ Drummer 2 and or Perfect Drums
  Magix Support Team giving me the run round. There is no link to "Creative Suite" on the login page or "More Features" on home page of log in to Magix.com. Where is "Creative Suite" "More Features" on Magix website mentioned by support team on
• Movie Studio

  One answer, on 6/22/2021

  RE: re DOWNLOAD
  @Ben-Pridgeon Click on "Support" at the top of this page, then click Movie Edit Pro, then on the next page, over on the right under "Download and installation", click on "How to download your software". You can then use your Magix login to go to the
• Movie Studio

  26 answers, most recent on 6/22/2021

  RE: Problems with setting fade duration
  @browj2 I don't have an issue with them coercing users into the knowledge base first. I mean that's common practice and it's not the first time or hundredth time I check for software support. The website is taking the user through page after page
• ACID

  2 answers, most recent on 6/22/2021

  [Closed] My Files are not opening to reinstall
  This is my first time reinstalling Acid Pro 5 or 6 since Magix has taken over the product line. I have tried 100 times to download these files and have them installed. I need these products for use and it has been over a week of asking why these
• Other products

  One answer, on 6/22/2021

  [Closed] email login issue
  dear customer service, My name is Raymond Mayo i have just subscribed to your 12 month 20.99 program vega plus. However i cannot access my account due to spelling error on my email. the email account is named Removed by Moderator it is suppose to be
• Off topic

  2 answers, most recent on 6/17/2021

  RE: Serial Number Retrieval
  @Mark-Vandercook Hello, Welcome to the forum. Please go to Magix Service Centre here, login and go to My Products. Forum Moderator  
• Music Maker

  2 answers, most recent on 6/16/2021

  All time re-login in program.
  Hi all. All time when I start Music Maker I must re-login in program.My account data is not saved. Every time I start the program, I have to log in via the Internet this is terribly inconvenient because I have an expensive and slow Internet (I am a
• Movie Studio

  2 answers, most recent on 6/10/2021

  RE: Authorization error 401
  @RobertoS Welcome to the Magix user to user forums. Please read this thread about the same problem, especially my reply to the person who asked the question. JeffForum Moderator
• Music Maker

  One answer, on 6/10/2021

  Loging in
  I have a major issue loging in order number Removed by Moderator my old program was from 2016/2014 I am fed up trying to register the Soundforge I enter all the emails that I ever used and correct serial number I am concerned that when I get the new
• SOUND FORGE

  4 answers, most recent on 6/10/2021

  RE: and iphone11
  I was using old version of Soundforge/acid music/acid loops it doesn’t work for me I know that a support ticket was created for me. When I get the new 21/22 software. I get a repeated issue I ‘can’t use this email address and serial number - it’s
• Movie Studio

  2 answers, most recent on 6/10/2021

  Unable to login and export to You Tube
  Hi, I am attempting to export a video directly to You Tube from Movie Edit Pro Version 20.0.1.80 . I have setup the account login details in File/Online/manage login details/You Tube. When I attempt to export to video, it opens a browser window
• ACID

  One answer, on 6/9/2021

  RE: Error code: -14
  I got a combination package of Soundforge, Acid music studio and acid loops it seems like I finally got the right login for Soundforge fingers crossed. Acid music seems to work but I can’t get anything from acid loops dvd I put in the dvd and try to
• Off topic

  29 answers, most recent on 6/9/2021

  RE: [Closed] invalid voucher number
  It downloaded all files now I went to open site up the next step is to activate and register immediately online so I enter serial number and email address and when I do it opens an activation,registration page to register product so I check the I
• Music Maker

  2 answers, most recent on 6/14/2021

  RE: Instrument Packs for 2nd device
  @Brian-Meeks Hi Assuming you mean you bought extra Instruments, they should be available to download in the Store of the second installation of MMM. They may also be available at Producer Planet for you to download and install - login with the same
• Web Designer

  One answer, on 6/6/2021

  RE: Problem Uploading to Zara Online
  @Luther-Keith Hi Download and install FileZilla then try to connect to the host - if this connects then check that you Antivirus/Firewall is not blocking FTP access by Web Designer and that the login and password details are correct - they should be
• Photostory

  One answer, on 6/4/2021

  RE: PHOTO STORY DELUXE 2019 ERROR MESSAGE
  @Paul-Jacobi Hi and welcome to the forum. When posting crash data please do not post the whole crash log/dump - I have edited your post to show the relevant data. With Photostory not running, locate the following
• Off topic

  3 answers, most recent on 6/3/2021

  RE: correct my email address
  @jeanne-t Hi and welcome to the forum. Unfortunately we do not use your old email address, nor can we change your registered email address as this is a user to user forum not Magix Sales or Magix Support. You can change your email address by
• Movie Studio

  10 answers, most recent on 6/2/2021

  RE: Migrate to new computer
  The easiest way to ensure using a matching S/N with correct version of SW is to login to ones account and download the product from there and then apply the S/N bound to the program.Magix ensures your program and S/N are compatible with each other
• Other products

  7 answers, most recent on 5/31/2021

  RE: I don't know how to get started with photo Manager Deluxe?
  @troyinriverview Hi . . . . If all this is is another editing program, not needed by me. . . . . The program is photo management software with limited editing functions - to quote the manual it is 'a photo album, photo optimizer, photo manager and
• Photo & Graphic Designer

  3 answers, most recent on 5/22/2021

  RE: Unable to activate program
  @QT-Pro Hi Error code 14 means that you're putting a valid MAGIX serial number into the wrong MAGIX product or version/edition. Did you download the correct installation file from your account at magix.com, or download and install the current