• SOUND FORGE

  8 answers, most recent on 1/20/2026

  RE: Sound Forge 365 activating and registering
  Hi, I have purchased the Vegas program and now cannot even open the program. First, a window pops up asking me to "Activate and Register immediately online". Once I click on that, another window pops up with the message: "This serial number has
• Music Maker

  12 answers, most recent on 6/25/2024

  RE: [Solved] MM 2025 Upgrade, 20 free Soundpools
  Thank you both! Before I saw your replies, I thought nobody was going to answer so I opened up a support ticket (There seems to be no way to just ask Magix a simple question without opening a ticket, i.e. do I get to pick the soundpools or not?) and
• ACID

  12 answers, most recent on 1/31/2025

  RE: Loops and songs and error message
  Thanks I tried that said not found I went on acid and tried downloading from help i would not allow me to highlight and download
• ACID

  One answer, on 7/26/2025

  RE: PLUG INS
  @martin-smith Which plugins? Usually, VST3 get installed under C:\Program Files\Common Files\VST3\ Plugins that come with Acid might be located under the Acid program folder in the subfolder called Magix Plugins. Additionally, some bonus content
• Video Pro X

  46 answers, most recent on 5/14/2025

  RE: [Solved] VPX16 plays Sony XAVC with no sound
  @johnebaker @Marc-Goder @AAProds @CubeAce @Gid Hi Guys,I think I have determined how/why some of you can play these XAVC files with audio and others can't. While you profess that you have never installed K-lite (and I believe you) you have installed
• Audio Cleaning Lab

  6 answers, most recent on 11/24/2025

  [Solved] Install Audio Cleaning Lab 2016 on new PC
  Please help. I want to install my old Audio Cleaning 16 program on my new PC. I do not have it on any other devices (the desktop I had it on 'died' years ago).  It tells me 'Too many installations, contact Magix support'. (I have the original CD and
• Music Maker

  5 answers, most recent on 11/20/2025

  MMM Unlimited - Loops Unlimited vs Soundpools
  Hi all. Any help would be much appreciated on this. MMM 2025 Version 33.1.1.19 I have purchased the MMM Unlimited yearly subscription which comes with Loops Unlimited. Am I right that this gives access to use all of the loops in the soundpools? If
• Video Pro X

  9 answers, most recent on 1/22/2026

  Access violation error n NTDLL,dll
  After installing and starting VideodeLuxe Premium 2026, I spontaneously get the error message ‘Access violation in module NTDlL.dll’ exception 0xc000005. The programme crashes. I performed an integrity check with DISM.exe in Windows 11, but found no
• Movie Studio

  24 answers, most recent on 9/20/2025

  RE: Inserting a clip on the timeline
  @Esther-Rodriguez Welcome to the Magix users forums. First, can you specify exactly which Magix program and version you have, please? See the Help>About menu when the program is open. Second, assuming the program is either Movie Studio (from
• Video Pro X

  2 answers, most recent on 3/6/2026

  RE: DOSNT WORK AT ALL CRASH CRASH CRASH
  @Tim-Franks Support has about two thousand open tickets. We received this information a few weeks ago, so it might take some time. Basically, it's enough to write to infoservice@magix.net and tell them you want to return the software. But
• Other products

  One answer, on 9/27/2025

  I can't find the link for Independence Free.
  Dear Anyone. Just wanted to try Independence Free, heard a load of good things about it. But I can't find the link for it anywhere.Could someone help this idiot out by telling me where the link is?   Yours respectfully,   Chris.
• Other products

  3 answers, most recent on 11/20/2025

  Can't load Independence samples
  The above screen recording shows how I have installed the Independence Pro library, am able to see the instruments in Independence, but cannot load the image files even when I navigate to them directly. I have added the library path within
• Audio Cleaning Lab

  5 answers, most recent on 9/24/2024

  RE: MAGIX AUDIO & MUSIC LAB PREMIUM 2014 / change language
  @APOSTOLOS-ANNIS Try the Help menu. It could be under Hilfe > Sprache > Englisch (Help > Language > English) thanks for your reply - unfortunately (as you can see) there's nothing like that under 'Hilfe'. I'm desperate.
• Video Pro X

  4 answers, most recent on 3/15/2025

  Cannot use the size/position on multiple selected objects on timeline
  I have used Movie Edit Pro 2016 Plus for many years and one feature that I found extremely helpful was when I used the size/position tool to help move multiple objects that I have selected all at once. So I can reduce or increase the size of said
• Samplitude

  2 answers, most recent on 3/18/2025

  RE: Internal Error: Multi CPU Bouncing may have failed
  Dear customer, please reduce the CPU core number under the programm settings and "performance". Does this help? With kind regards Your MAGIX Pro Audio Team
• Off topic

  2 answers, most recent on 10/22/2025

  RE: [Closed] How can I get a refund?
  @Fernando-Nieto Also, please note these are NOT the forums for Vegas Pro. Please read this pinned post and, if you need further help, please post to the Vegas Pro forum. This thread will be closed. JeffForum Moderator
• Movie Studio

  12 answers, most recent on 3/25/2025

  RE: Black screen in video
  @Gid I will look into those suggestions and report back if I find anything helpful. TY. I will also try recording a video on different camera and see if that makes a difference.
• Samplitude

  40 answers, most recent on 4/15/2025

  RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?
  @gregory-battaglia Simply click on the screenshot. No need to zoom in. Manuals are available via the Help menu inside Samplitude or here: https://www.magix.com/us/support/pro-audio-downloads/
• Music Maker

  4 answers, most recent on 12/15/2023

  [Solved] Loops Unlimited Not Working
  Hi,I purchased the Music Maker 2024 bundle with Loops Unlimited.When navigating to subscriptions it shows Loops Unlimited as "Purchased" but when I navigate to the store all sound collections have a price and ask me to purchase them.I have tried
• SOUND FORGE

  2 answers, most recent on 12/29/2023

  [Solved] Choppy audio when saving files.
  I recently purchased Sound Forge Pro Version 17.0.2 (build 109) My system is Win 10, Asus Sabretooth M/B, AMD FX cpu, 16 Gb ram, a mix of HDD's (I have both mechanical and SSD). The issue is when I try saving any file, I get a glitch within the
• Movie Studio

  9 answers, most recent on 7/31/2025

  RE: How long does it take for customer support to respond?
  Problem solved! Well, I haven't tested it yet, but after contacting Boris FX support, they reset my license. In the next few days, I'll test to see if the reset worked and make sure to save a disk image in case it happens again. Thank you all for
• Movie Studio

  21 answers, most recent on 10/18/2025

  RE: Why Chromma key - gives additional collours on video ? Why
  @badbob Hi . . . . MAGIX Movie Edit Pro Version: 17.0.3.178 This is the 'base' version of MEP, hence the missing HDR gamma controls. You are missing 2 patches - 17.0.3.183 and .184 - check under Help, Update online, to see if they are still
• Music Maker

  5 answers, most recent on 1/26/2025

  RE: String Ensemble, Drum Kit and Vita Sampler not loading!
  You're right there was a different file. That fixed it, and I now have those Instrument pads back in my program. Thanks for the help!
• Music Maker

  8 answers, most recent on 3/3/2023

  RE: [Solved] Program reacts very very slow
  Hi, It was a background program, to be precise, TextExpander was causing all that problem. Thanks for your Help.