• Xara Designer Pro

  2 answers, most recent on 11/1/2021

  [Solved] Reinstalled on new PC, now Upgrade is missing
  I had purchased Designer Pro X (v16) back in 2019 or 20, within the first year, upgraded it to v17. All this on an older PC. I recently bought a new PC after much frustration, figured out how to download the original v16 install file. Now that it's
• Photostory

  6 answers, most recent on 12/2/2021

  [Solved] Burning slideshow as a Blu-ray iso takes 9 hours
  I am using Photostory 2022, original version. I know there have been two upgrades, but when I upgraded to version 21.0.1.76, some of the effects did not work, so I put the original version back, until I finished the slideshow I was working on. The
• Movie Studio

  11 answers, most recent on 10/19/2021

  [Solved] Problems loading and editing video
  Hi, I am using MEP 2016 on windows 10 (21H1), I have not used it for a while, but after importing a video I can tap play, but when I press the stop button it jumps back to the beginning of the video, also if I select either storyboard, scene
• Movie Studio

  8 answers, most recent on 10/10/2021

  [Solved] Playback keeps starting from start and not from the red timeline bar
  Hi gang... I keep having a problem with MEP 2022 playback. It keeps starting from the start of the video even when I move the red timeline. If I shut down the program, it will work from the red timeline but after more editing, it keeps playback
• Movie Studio

  4 answers, most recent on 10/5/2021

  [Solved] Transferred to new computer. Not showing Project timeline, only video
  **Solution offered by browJ2. Thanks. Did not need to try any further config as offered by johnebaker. Thanks for your help.** ** Edit 2- I came to this forum using the "ask a new question" button but now I have searched here for "F9" I see this is
• Music Maker

  One answer, on 9/9/2021

  [Solved] Keyboard not playing sound where I need it to
  Hey, so the program defaults to playing audio through the ASIO driver (which I dont have) so it ends up playing through my speakers instead. Nothing out of the ordinary here except I need it in my headphones. When I change the selection to either
• Other products

  5 answers, most recent on 8/29/2022

  [Solved] Not sure on the Licences, need more clarity
  I was recently informed that in the world of music, If I am to distribute mixes of sounds of other people's works (Basically what these Soundpools are), that I need to have permission from the original artists. I know that the Royalty Free License
• Music Maker

  9 answers, most recent on 7/3/2023

  [Solved] Can't log in to my MM Account
  Hi Guys, I bought a 2nd laptop and I downloaded and installed Music Maker 2022 Premium to it (it was already installed on my 'downstairs' laptop, and I wanted it 'upstairs' too). It all went well, no problems. I was able to sign in, load all my
• Movie Studio

  28 answers, most recent on 8/24/2021

  RE: [Solved] Reconnecting Data-Media-Project Files MEP
  @CarpentersMate My original question was, since I had to reconnect everything anyway, where should I locate the project file? Where ever you like. It doesn't matter. And you can move it around willy nilly. The MVP has hard links to the media files
• Movie Studio

  28 answers, most recent on 8/24/2021

  [Solved] Reconnecting Data-Media-Project Files MEP
  Hi Gang - Hope All Is Well Although I've been using both MEP 2016 Plus (and) MEP 2013 Plus for sometime, I'm only now getting around to shifting Media Files over to an external drive (via esata connection). The external drive was properly formatted
• Movie Studio

  One answer, on 8/15/2021

  RE: [Solved] Unregister and Reregister software
  @Nir-Hasson Hi and welcome to the user to user public forums. As such please remove your serial number. We fellow users don't need it and you run the risk of compromising your programs security. You need to log into your Magix account on the Magix
• Samplitude

  2 answers, most recent on 8/15/2021

  [Solved] Transport bar and peak meter side by side
  In Samplitude Music Studio 2022, how can I get back the transport bar and peak meter side by side on the screen ? It was like that originally but after deleting it from the screen, I cannot get them back together. It saves screen space to have them
• SOUND FORGE

  One answer, on 8/4/2021

  RE: [Solved] Sound Forge 365 and new or additional computers
  Hi @Jimrin, Sound Forge 365 can only be activated on one (1) PC at a time. You can deactivate it though on the original PC and re-activate it on a new PC. This should be in your Magix Service Center account settings. Deactivate may be in the Sound
• SOUND FORGE

  6 answers, most recent on 7/21/2021

  RE: [Solved] Change speed of recorded audio
  Change the sample rate in 'View> File properties" to attain 'normal' playback speed/pitch. Then 'Resample' (in the 'Process' menu) to 44.1 or 48kHz, if it is other than that. Alternately, changing the playback sample rate in the status bar does
• Movie Studio

  15 answers, most recent on 7/19/2021

  RE: [Solved] Reinstallation of Movie Edit Pro 2021
  @LightfireCreative What was the exact date on which you purchased MEP 2020? The update Service runs for exactly twelve months from that date. If that service expires and you choose not to renew it and then find yourself in the situation that you
• Movie Studio

  15 answers, most recent on 7/19/2021

  [Solved] Reinstallation of Movie Edit Pro 2021
  Hi,   Last year I purchased Movie Edit Pro 2020 with the promise of a 1-year upgrade service. A couple of months after I purchased MEP 2020, the newer 2021 version arrived and I updated to it through the included upgrade service. I understand it
• SOUND FORGE

  10 answers, most recent on 7/16/2021

  RE: [Solved] Audio Studio 15 Effects Preview Resets Cursor to Beginning
  I have been in contact with MAGIX Support Manager name removed by Moderator and have had this question answered, pretty much to my satisfaction. By the way, the support response time was very impressive. The form says it might take a few days, but
• ACID

  7 answers, most recent on 7/16/2021

  RE: [Solved] Acid pro 10 will not install
  I ran across this which seems it may be the same problem you're experiencing. Seems to do with the different versions of M$ C++ redistribution versions current installed on your system. Acid's installer checks to see which are installed on your
• SOUND FORGE

  2 answers, most recent on 7/13/2021

  RE: [Solved] Sony Movie Maker Serials Invalid
  I do not think SCS (Sony) versions of Sound Forge and Vegas can still be registered off-line. Otherwise all the SCS user info was ported over to Magix in 2016-17, so activation of legacy versions online can still be done. You must use the original
• Music Maker

  One answer, on 7/6/2021

  [Solved] Music Maker 2021 Premium Not Syncing to Store
  After many tries decided to reinstall software from original mail and it will not install and i get the following messages can you please help Using Windows 10 Many Thanks Scott
• SOUND FORGE

  2 answers, most recent on 7/5/2021

  [Solved] DDP Export Error using SoundForge Project file
  New installation of Soundforge 15 Pro (build 57). When I open a stored Soundforge project I can use the CD Authoring facilities to burn a disc using the disc-at-once option under Tools with no problem. However, if I try DPP Export from the Sound
• Music Maker

  4 answers, most recent on 7/4/2021

  RE: [Solved] Projects are Getting Corrupted
  @PleaseLetMe1n. Hi If you have had other failures to open files and given the age of your computer (~ 8 - 10yrs old), if the hard drive is the original then you need to look at the possibility that the hard drive may be beginning to fail. Do you
• Movie Studio

  4 answers, most recent on 7/4/2021

  [Solved] 2014 - reusing components between projects?
  Hi! I'm launching into a video series where key concepts will be repeated across projects (videos). I would like to save time by "copying and pasting" the animations etc. associated with each of these key concepts. Unfortunately, I can't do it
• ACID

  9 answers, most recent on 7/6/2021

  RE: [Solved] FINDING TEMPO, OR CLICK-TRACK TO REMIX ACAPELLAS?
  You could try splitting(Key=S) the song into separate events at a point where you would like to change the tempo of the beat mapped file. Then right click that event and select chop to new clip, which creates a separate file which can now be further