• SOUND FORGE

  11 answers, most recent on 4/14/2024

  RE: Can't open sound forge
  Well I used Revo uninstaller (twice) to remove all files... and reinstalled (twice)... Alas the same message (not able to establish connection) Something is corrupted here. (and I don't mean DC;~) (Just trying to laugh a little as I go crazy) I
• Movie Studio

  7 answers, most recent on 6/6/2024

  RE: Is Movie Studio 2025 Platinum a stand alone program or an upgrade?
  @Eric-Elliott Hi. Choosing the upgrade option will require you to provide a previously owned activation code from a Magix product. Sometimes a cross-grade price will be offered. You have little to lose by trying. The program is a standalone program.
• Other products

  One answer, on 3/9/2024

  RE: restoring activation code for Movie Edit Pro 14
  @tim-barrett Hi . . . . is there a way to restore an activation code for MEP14 . . . . Assuming you do mean Movie Edit Pro 14, released 2008. Is the program is not activated with the P- the serial number, login in to your account at magix.com,
• Movie Studio

  7 answers, most recent on 9/4/2025

  RE: Video playback stutters
  @Frederik-deRoo Hi . . . . I changed the files into H.264 . . . . Presumably you kept the file resolution to 3840x2160 (4K UHD) . . . . I think i need to update VDL because the option isn't there . . . . You may, VDL 2017 does support 4K UHD when
• Movie Studio

  16 answers, most recent on 9/5/2025

  RE: Blu-ray media created playback issue. Image bounces/jitters
  Thanks for the information and details. I still don't completely understand why BD discs with 1080p24 encoding takes about 20 minutes and GPU encoding is enabled, while 1080i25 takes 8 hours and GPU encoding is disabled. Is it soo different to code
• Movie Studio

  7 answers, most recent on 4/4/2024

  RE: can't upgrade sony vegas movie studio 11 to movie studio 24 platinum
  @bebop-senju Hi. To add to the comments by @Former user. A lot of the older programs will no longer run on Windows 10 onwards and the newest ones won't work on older operating systems. All current and recent past programs start with a P3
• Other products

  2 answers, most recent on 7/19/2023

  [Closed] error code 24
  when i try t open vegas im getting error code 24 saying my product is registered to emaill already what can i do about this?
• Music Maker

  5 answers, most recent on 7/21/2023

  RE: Mistakenly deleted
  Is there any way I can contact someone, this is highly frustrating. In all my years of using software i have never had so many problems. I have upgrades and old versions of the software and all the codes i used are not working. I even used the code
• Music Maker

  5 answers, most recent on 7/21/2023

  Mistakenly deleted
  Ok, so I did not receive any serial code when I purchased MM platinum.how do I put my serial code in, its not on my account.
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  here are the last two.. let me know if you want/need more: DescriptionFaulting Application Path:    C:\Program Files\SOUND FORGE\SOUND FORGE Pro 18\Forge18.exe Problem signatureProblem Event Name:    APPCRASHApplication Name:   
• Movie Studio

  6 answers, most recent on 12/4/2024

  RE: Custom Buttons on BluRay Menus Throw Errors on Menu Encode
  @Rajada @johnebaker is a very experienced user of this software and what he wrote is most definitely not in any way not very helpful. You may not be happy with or agree with what he writes but that does not alter its validity nor justify your
• Movie Studio

  3 answers, most recent on 10/21/2025

  The program Magix Video de luxe 2026 will not start
  I bought Magix Video de Luxe 2026 yesterday. I downloaded it and activated the program with the code I received. The program worked fine right away, but then suddenly what was on the right side of the screen disappeared. I closed the program and
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  Kindly urgently assist. I using Movie Studio 2023 and now I am experiencing a lot problems during editing whereby the software just show some error code which requires me to restart the program every now and then, I am done with editing tried to
• Rescue Your Videotapes!

  7 answers, most recent on 2/6/2024

  RE: MAGIX Video easy doesn't want to recognize my Serial-no.
  @lejla-n Hi . . . . I have bought the Video Saver 8th edition . . . . the serial number on my CD sleeve starts with a 2 . . . Video Saver 8th edition uses a P3- serial number and should work on Windows 11 providing the Camera and Microphone Privacy
• Photostory

  One answer, on 8/28/2023

  RE: No serial number provided with shipped product
  @Brian-Rowatt Enter your voucher code at https://www.magix.com/redeem
• ACID

  7 answers, most recent on 9/26/2022

  [Solved] Xfer serum / Acid pro 10 suite
  Hi. I bought acid pro 10 suite. I have coupone code for xfer serum but I dont now how to get IT. Any ideas?
• Movie Studio

  5 answers, most recent on 9/7/2024

  RE: Error code: CopyToAdapter keeps popping up. I can't find a fix.
  @Tony-Rapisarda Hi In addition to @AAProds request 'exactly what version of Movie Studio' Your signature states: . . . . Video deluxe plus, 2023 Suite - 2024 Suite . . . . You should not have both versions installed, if you updated from VDL 2023 to
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @Jeff-Teffer Hi From where did you order the re-activation code? Do you mean Movie Edit Pro 17 released in 2010? If so, it is obsolete and as you suspect may be a fraud. If not, do you mean Movie Edit Pro 2017 or 2018, both of which are also
• Movie Studio

  2 answers, most recent on 9/3/2023

  RE: I bought Movie studio 2023 from Humble bundel, now I am stuck can not
  Thank you for the help 😁, now it states that my voucher codes are not useable, are the connected to my humble bundle account and that is why, or do I need to call Humble Bundle out? Now I found out there where links to downloading it and the codes
• Movie Studio

  3 answers, most recent on 3/31/2024

  error during export
  Hi I get an error when I export "Code:Chek FrameForColorFormat() ". Tried with different formats, doesn't always come at the same time on my video Movie Studio 2024 Platinum Ver. 23.0.1.192(UDP3) Windows computer with:- Windows 10 Pro, 64-Bit-
• Movie Studio

  One answer, on 9/5/2024

  RE: PROBLEME
  @Gerard-Jarrossay Hello and welcome to the user to user forums so there is no-one here that is a Magix staff member to help you. You should have had an email receipt with the activation code within it when you bought the program from the Magix
• ACID

  8 answers, most recent on 11/28/2023

  serial number and activation
  I bought i license for ACID Music Studio 10, got a link from the website, downloaded and installed it, activated the serial number code, and then got a message like to continue the registration process please restart your pc, I clicked on OK then
• Video Pro X

  34 answers, most recent on 1/18/2023

  [Solved] Major incompatibility problem.
  This may be a one off but a warning to be careful about using third party OFX plugins. Trying to use Boris Effects Title Studio caused a crash which has disrupted Windows 10s' ability to show the thumbnail view of MP4 files. I suspect it happened
• Music Maker

  4 answers, most recent on 8/29/2022

  RE: [Solved] missing content
  @SouthendExile I think the PDF manual you can download via the Help menu explains in detail how to get all your content. Be sure you install version 2021 and unlock all content there before installing an update to the current version. If you install