• Video Pro X

  3 answers, most recent on 12/3/2023

  [Solved] Greenscreening a giff file
  Hello, I have a giff file that I would like to remove the static background and preserve a dancing subject in the foreground. Is it possible to greenscreen the background using Magix? I would like to use the greenscreen and chromakey feature to drop
• Movie Edit Now

  5 answers, most recent on 6/2/2023

  [Solved] mp4 640x360 16:9 shows as 4:3. How correct this?
  mp4 size 640x360 which is16:9 but displays as 4:3 and people are tall and thin. Is there a way to I correct this?
• Video Pro X

  4 answers, most recent on 11/1/2023

  [Solved] Download Location for Addons
  Hi everyone, I have mucked up my installation and am looking for help. I'll try to be as succinct as I can. I downloaded Vegas Pro 21 yesterday. To my C Drive. Then I decided to opt in for a TRIAL of Vegas Pro Post and decided to put the files on my
• Music Maker

  2 answers, most recent on 6/19/2023

  RE: [Solved] The premium version 2021 does not work properly with cords changes
  @F.R.H. Please check if View > Arranger > Show Pitch ranges is active.
• Movie Studio

  12 answers, most recent on 3/26/2024

  RE: [Solved] Is there a way to download any bug fixes for Movie Studio 2023?
  @Fred-Hoeser Hi . . . . Would an Intel Core i5 14500 2.6 GHz 14 core processor be decent for Movie Studio or should I opt for an i7? . . . . The performance difference is, IMHO, marginal when it comes to video editing. It all depends on if you want
• Music Maker

  6 answers, most recent on 12/7/2023

  RE: [Solved] Failed to create OpenGL context for format QSurfaceFormat 2.0
  @gjonny OpenGL 2.0 is from 2004, so it's basically ancient and supported by almost every graphics card released since then. Curiously the old chipsets like HD 2000 or 3000 do support OpenGL 3 or 4 (as can be seen in the table in your second link to
• SOUND FORGE

  6 answers, most recent on 5/10/2024

  [Solved] New Installation Fails To Begin Sound Forge Pro 17
  Attempting to install SF Pro 17 for the first time, file name is soundforgepro17_dlm_kluw9n.exeOnce I run that file, this blank popup immediately opens:No virus programs running.No active firewalls.System details -Processor    Intel(R) Xeon(R)
• ACID

  12 answers, most recent on 9/12/2023

  [Solved] Magix Independence (latest version)
  Greetings. I have downloaded Independence and the entire user library, but when I try to add any instrument all I get is YT Independence - File Not found. The popup says Could not find the file PHYT-MX NY-GT1 LONG C XA1 Y01 in image file
• Other products

  3 answers, most recent on 2/2/2024

  [Solved] Photo Manager Deluxe Hangs on Startup - Can I Purge Database?
  I'm using Photo Manager 13.1.1.12 (edited typo) It worked fine for a long time. However, it now hangs on start up and becomes unresponsive, never taking any input at all. Task Manager shows Firebird SQL Server - MAGIX Edition (32 bit) taking a lot
• ACID

  2 answers, most recent on 12/29/2023

  [Solved] Can't sync external devices in Acid Pro 11 no midi time code/clock?
  I am almost at my wits end. I have a full latest version fo Acid Pro 11 and need to sync my external drum machines or synths to a track I arleady recorded. Sometimes this works but usually it's a nightmare. Today I spent over two hours on two
• Movie Studio

  2 answers, most recent on 1/15/2024

  [Solved] Video/Picture doubled Movie Studio 2024 Platinum
  I was working on a video today and decided to restart my computer because it was running slow. After the reboot, when I opened the project it was displaying the video twice, side-by-side. I think it might be in a 3D mode. It is doing this to every
• Movie Studio

  18 answers, most recent on 9/2/2024

  RE: [Solved] How to have Multiple Effects Masks on one 'Effect'.
  @robertkjr  Duplicate your object track (video/picture), Add a blur to one object. Place two masks from Templates - Layer masks in between the duplicates objects. Position masks as needed using Size/Position/Rotation. The order of the objects on
• ACID

  2 answers, most recent on 9/5/2023

  [Solved] Tracks and Busses
  Hi, Is there a way to remove an individual track from a bus. I have several tracks on a bus, mistakenly placed one and don't want to delete the entire bus. Thank you, Brian
• Music Maker

  22 answers, most recent on 3/20/2025

  [Solved] New Install; Music Maker 2024 - Laggy and Crashes
  Over the last 2 days, I've been trying to install Music Maker 2024 (32.1.0.13) on my new laptop. For some reason it has been an arduous process. Downloading sound pools was slow and installing instruments led to crashes. I even started over and
• Music Maker

  2 answers, most recent on 6/9/2023

  [Solved] Where is the chorus effect ?
  I must say the current release has been so frustrating to use and you can no longer find stuff where they used to be. I have been looking for days for the Chorus effect. It used to be easily found in the bottom panel. Can someone please tell me
• ACID

  2 answers, most recent on 12/29/2023

  RE: [Solved] Can't sync external devices in Acid Pro 11 no midi time code/clock?
  Thank you SP! I had tried most of that but got confused on Sync in preferences VS the actual Time Code options under Options. The trick is a two step process: 1. You must go to Preferences and the SYNC tab FIRST and select the proper Midi device to
• Music Maker

  2 answers, most recent on 7/9/2024

  [Solved] downloaded fine but instillation not progressing in progress box
  hi, i have looked through to see if i could find anyone else with the same problem. i just brought the 2024 download version of magix music maker, however after the exe was downloaded i clicked on it and it went to the progress window but for some
• SOUND FORGE

  5 answers, most recent on 5/28/2024

  [Solved] SF Pro 17 - Cannot save changes when using Tools repair option
  Any help much appreciated. One of my favourite tools will not work properly. Using SF Pro v17 to record some of my old vinyl, saving in flac format, 24 bit. Then using repair option to manually remove random clicks in the recording, using
• SOUND FORGE

  2 answers, most recent on 1/21/2024

  [Solved] Interactive Tutorial Start-up Screen - Soundforge 15 - Windows 11
  SO - I KNOW it is somewhere on this forum but I searched and can't find it. I had to reinstall Soundforge 15 and everything else on my new Laptop - Windows 11 - and NO MATTER HOW many times you UNCHECK the "Show at Startup" button - EVERY TIME you
• Movie Studio

  7 answers, most recent on 2/11/2024

  [Solved] Is there a social media subscribe template/lower thirds text?
  I have Movie Studio Suite 2024 and I've looked in the store, Producer Planet, all effects and templates with the software and can not find any social media subscribe templates or lower thirds text objects/effects available. Am I missing something,
• SOUND FORGE

  13 answers, most recent on 9/6/2023

  [Solved] Batch-Custom saved Volume preset disappears after restart
  I create and use batches all the time. Never had a batch save issue in old Sound Forge 10. Appears to only be an issue in the newer Sound Forge 16. I created batch to normalize and then increase the volume by +4dB. Effect is volume. I adjust the
• Music Maker

  2 answers, most recent on 12/3/2023

  [Solved] enter keyboard keys on a score in music maker 2024
  Is it possible to enter keyboard keys into a score in Music Maker 2024? I've recorded some virtual keyboard notes into the default view, but can't see how to edit, rearrange or add to the notes in the Piano VSTi channel  
• Video Pro X

  4 answers, most recent on 5/23/2024

  RE: [Solved] Purchased Magix Store audio (ogg) files not found
  @now37 Hi, The Store checks back with Magix to see if you have purchased the song. When you first load VPX, it takes a while to connect. You can see this by starting VPX with a new project and going immediately to the Audio tab. It won't be
• Samplitude

  2 answers, most recent on 2/22/2024

  RE: [Solved] What mode to avoid inadvertently interfering with the PLAY CURSOR?
  No, it's a tower. Windows 11 Pro, 64bit, 13th Gen Intel(R) Core(TM) i7-13700   2.10 GHz, 64 GB RAM. New, lots of space, SSD, etc.Thank you for your response! I was fooling with this tonight (I'm in Germany, it's 6:45 pm here) and I think I've