Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@ChewyCabba Welcome to the Magix user to user forum. First, for clarity, version 29 is actually MM 2021. From what you write, I wonder whether you updated from version 28 (MM 2020) to version 29? If so, and unless you paid for the upgrade, what you

Music Maker

20 answers, most recent on 5/11/2021

RE: Problem activating

@john-doe You can try to go into the program settings and click on the button to clean up the store. You wrote that you downloaded an update. This can cause problems with logging in. Cleaning the store will delete the old cache files which can help

ACID

18 answers, most recent on 6/26/2021

RE: Acid Pro 10 update made Stem Maker dissapear

This is absolutely outrageous. MAGIX should have at least emailed Pro10 purchasers to explain the situation and offer compensation. I only paid (yet more!) money to MAGIX to get Stem Maker. Yes it's crap but I paid for it and they should be offering

Other products

2 answers, most recent on 5/7/2021

RE: Bought wrong license for soundpool, anything I can do?

@ghotinggoad In addition to what @SP. has written, you need to be aware that coupons rarely, if ever, are intended for the purchase of either of the commercial licences for soundpools. JeffForum Moderator

Web Designer

11 answers, most recent on 6/11/2021

RE: Unable to pull new website template from "New Content Catalog".

@Chris-Johnson Hi . . . . I installed the entire content pack. What more was I supposed to install / download?. . . . What was in the 'Content pack'? In computer terminology, Content pack has a different meaning to Online Catalogue. . . . . If I

Other products

9 answers, most recent on 5/5/2021

RE: [Closed] Agreements

@smartwise99 Hi Browse to Producer Planet and scroll down to the bottom of the home page - a link to the licence terms is there. From what you have posted, this sounds like you have some discontinued Soundpools that you purchased a long while ago

SOUND FORGE

No answers, created on 5/5/2021

License issues on a secure network

Hi, We are running sound forge on windows 10 machines on a secure network. about every week we need to whitelist machines temporarily as sound forge gives us the warning "there is no licence" and will not work. is there any URL's we can whitelist

Movie Studio

29 answers, most recent on 5/7/2021

RE: 20th anniversary MEP 2021 Offer extended until the 11th May

Hi, Note that proDAD Hide offer with VPX is a limited licence for one year. DéDé.

Music Maker

One answer, on 5/3/2021

RE: Please add a button to make it easier to upgrade to commercial license

@ross-carruthers These are user to user forums, so not a contact for any Magix staff, who rarely, if ever, visit or post here. The only way to upgrade to either of the levels of commercial licence of a Soundpool for which you have a non-commercial

Music Maker

One answer, on 5/3/2021

Please add a button to make it easier to upgrade to commercial license

Please add a button to make it easier to upgrade to commercial licenses. Need a better workflow to make a composition royalty free. Ideally it would be an upgrade to commercial licence that takes into account already purchasing the non commercial

Video Pro X

7 answers, most recent on 5/4/2021

RE: activation code for Mercalli extra content

@Ralph_S @PATIENT-X @AAProds I notice you quote part of a serial code, beginning P2. That suggests you are actually using a rather old version of VPX (current serial keys begin P3). So, please tell us the exact version number you have (check under

Movie Studio

14 answers, most recent on 5/2/2021

[Closed] I have exceeded the max amount of unlock procedures???

Hi, I have a licence for MEP17. I installed the software on a new laptop and entered my serial number to activate it and was presented with a message saying "You have exceeded the maximum amount of unlock procedures" and to contact customer

ACID

4 answers, most recent on 5/1/2021

RE: Acid pro 10 vouchers

Hi, I think I tried a couple of acid loops pack and no cigar, same message, no comercial licence needed here. I wrote support with this, no answer yet.

ACID

4 answers, most recent on 5/1/2021

RE: Acid pro 10 vouchers

hi Many thanks for your reply. I've just been back on the website and it looks like they do only work with Acid loops packs and nothing else. However, I was able to select a commercial licence with the pack I bought. Many thanks indeed for your

Music Maker

16 answers, most recent on 12/16/2021

RE: 2021 Premium Edition membership

@MohammedMohit-AlMazumder Please directly answer the question I asked! It is still unclear whether you actually fully activated your version of MM 2021 when you first installed it and downloaded all the additional content which would then have been

ACID

No answers, created on 4/30/2021

10.0.5 update rinses all soft synth licences an will not load others

10.05 has unregistered all my clients soft synths as a result none of his album projects files can load somewhat of a disaster of an update as he book a couple of days to mix also some of the other synths show as loaded in the plug in manager but

SOUND FORGE

2 answers, most recent on 4/29/2021

My Serial Number Has Letters, Can't Use on Sound Forge 15 to activate

I bought a licence for "Sound forge Audio Studio 10.0.252". But my registration activation code has letters, so it won't allow me to activate. Can I download an installer for Sound forge Audio Studio 10 (Build 252)Thank you so much

Other products

One answer, on 4/28/2021

RE: Video Saver 2.0

@Tomas-Prodenius Welcome to the Magix user to user forums, so not a contact for any Magix staff. Hence no-one who posts here can help you with your licence key/number, sorry. I have edited your post to remove all the confidential data which you

Movie Studio

11 answers, most recent on 10/21/2022

RE: unable to use videos from GoPro cam - HEVC/MPEG-2 licence problem

@Tibor-Floky Hi The trial version of Movie Edit Pro has limited support for some video codec formats, these become available in the full version. . . . . running those video is very choppy in MAGIX. In VLC I can smoothly run 4K 60fps video with no

Movie Studio

11 answers, most recent on 10/21/2022

unable to use videos from GoPro cam - HEVC/MPEG-2 licence problem

Hello, I was interested in buying "MAGIX Movie Edit Premium 2021". Now I`m testing the Trial version and it does not look that awesome as is written on your web and in promo videos... When I try to import/run HEVC encoded video it complained

SOUND FORGE

25 answers, most recent on 4/25/2021

RE: Quote: "An error occurred while creating the media file"

"An error occurred while creating the media file. There is no license to use this software". The error message can pop up if you are disconnected or your ethernet cable is unplugged. Or, if I have a firewall enabled, or if I have a filtering

SOUND FORGE

25 answers, most recent on 4/25/2021

RE: Quote: "An error occurred while creating the media file"

@AgentSam Hi "An error occurred while creating the media file. There is no license to use this software".The error message can pop up if you are disconnected or your ethernet cable is unplugged. You must be connected before launching software,in

SOUND FORGE

25 answers, most recent on 4/25/2021

RE: Quote: "An error occurred while creating the media file"

The manufacturer requirement for software to periodically "phone home" to verify the existence of a valid licence is now very common The "commonness" of something is not a valid argument for such behavior to exist. It is also common, and reasonable,

SOUND FORGE

25 answers, most recent on 4/25/2021

RE: Quote: "An error occurred while creating the media file"

@AgentSam The manufacturer requirement for software to periodically "phone home" to verify the existence of a valid licence is now very common; it is certainly NOT limited to Magix products. Some other softwares actually cease completely to work if