• SOUND FORGE

  5 answers, most recent on 8/11/2024

  RE: Channel 2 volume is so low I can't hear it
  Hi, and thanks for your reply. I'm using Sound Forge Audio Studio 17, and the files are MP3. BUT, the missing audio occurs only in Audio Studio, even with MP3's recorded prior to having this problem. One odd thing is that when I play an audio file
• Movie Studio

  34 answers, most recent on 8/11/2024

  RE: Movie Studio - Why so finnicky? An unknown error has occurred
  @big_guitar Hi When I change only the file extension to MOV the video clip imports into MMS with no issues with Quicktime Essentials is installed. Can anyone else confirm this please? This leads to the obvious question, has the file extension been
• Video Pro X

  33 answers, most recent on 7/15/2025

  RE: keyframe bugs remaining in the current version of VPX17 (v..269)
  @Betovalle Hi . . . . From the 1s keyframe, the user presses “go to previous keyframe” → "the program jumps back to 0s", which is "part of the discarded interval" . . . . This behaviour has been present in MEP/MMS/VDL and VPX, for 15+ yrs, ie least
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @rose-h Welcome to the Magix user to user forums, so not any contact for Magix staff, and there is no phone number either, sorry. I believe the last version of Sound Forge Audio Studio was version 17, but this seems to not be available direct from
• Video Pro X

  2 answers, most recent on 4/14/2025

  RE: Large MP4s with Voiceover Don't Play Audio after an Edit
  @Wayne-McIlvaine Files produced from the basic OBS settings can cause problems in other video editors. These settings work for me. Try them and see if things improve.If you have a 4K monitor adjust the screen recording size accordingly. Ray.
• Rescue Your Videotapes!

  3 answers, most recent on 1/23/2024

  No sound on the recording
  I have a video camera Sony MVX10i, and I use the S-video cable between the recorder and the USB Magix dongle connected to the PC. The recording from the video was great, There is sound on the video tape, but there was no sound on the recording. What
• Audio Cleaning Lab

  6 answers, most recent on 5/13/2024

  Record button greyed out
  I'm installing audio cleaning lab 3.0 on an old Toshiba satellite L745 that I updated to Windows 10. I've installed uninstalled and reinstalled the program multiple times and the record button is still grayed out. I have given permission to the app
• SOUND FORGE

  7 answers, most recent on 6/15/2024

  RE: How would I view the waveform of an SFK file without the source file?
  Ohh it's not lossless by any means. Best case scenario, it'll resemble a recording from the 40s. Still worth a try, though.
• Other products

  5 answers, most recent on 11/3/2024

  RE: Human voice
  @james-s7048 Hi James, It doesn't matter which Magix video program you are currently working with. You could record your own voice-over with your phone or tablet, for example, which you can then place as a WAV / MP3 file under your video. HTHRob
• Other products

  5 answers, most recent on 11/3/2024

  RE: Human voice
  @james-s7048 Hi Which program - full name please so I can move your question to the correct section of the forum? Photostory, Movie Studio and Video Pro X can all do this. See 'Recording' in the manual available under Help for more details. John
• Music Maker

  13 answers, most recent on 7/20/2024

  RE: Changing sound on virtual instruments
  @Alex-Kirkwood If you use Magix Vita Instruments you can right click on the controls and map them to a MIDI CC. You can then draw the CC curve values in the MIDI Editor. This will make the controls move during playback. Alternatively, if you have a
• Audio Cleaning Lab

  6 answers, most recent on 2/15/2024

  RE: Recording through Import Vinyl stops prematurely
  @SP. Thanks again for your reply! I only have the 64 bit version installed at the moment. You may be correct that my processor might not be powerful enough for SFACL but I have been using this rig for several years for various basic
• Samplitude

  27 answers, most recent on 6/19/2024

  RE: How to set up midi instruments so they play, can be monitored,recorded
  I agree, but so it goes. After a couple days I got it so it responds to the keyboard, records, exports, so at least it does that.
• ACID

  No answers, created on 5/12/2026

  Strange V shape cutting into audio tracks - Acid Pro 11
  I've been using Acid Pro 11 for about a year without issues, but suddenly a strange "V" shape will appear on an audio track, cut into the track, and move the track. See the attached screenshot. I did not "Split" the tracks. This is a different V
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  I had a thought that may help and did a little test, I found a very old video file that was imported from a video tape recorder and got the same 'stereo' error message. below is the screen shot of the properties. You can see this was capture in
• Rescue Your Videotapes!

  10 answers, most recent on 2/7/2023

  [Solved] Program crashes when 100% saved - result video not playable
  I was able to create one recording from VHS tape succesfully, but then all my subsequent attemps are failing. I can record the mpg just fine. Then when saving the movie (with hardware acceleration) to disk, it goes all the way to 100%. But then the
• Audio Cleaning Lab

  22 answers, most recent on 8/3/2025

  RE: Webradio
  @Donald-Rivers @GRB I can also confirm that webradio works in my SFACL4 as well but I also note that a lot of stations no longer work for some reason. I think Magix needs to do a general cleanup of their station database or enhance the system so
• SOUND FORGE

  15 answers, most recent on 5/23/2024

  RE: New Install of SF17 and problems
  @Moejazz Windows security blocks audio recording. You need to first enable microphone access in the Windows security settings before a software can record
• SOUND FORGE

  3 answers, most recent on 9/11/2024

  Can not record anything on my new purchase of SF pro 17
  An error message comes up telling me 'An unsupported media type was requested' - HD Audio input 1/HD Audio input 2 does not support 44,100 Hz at 16 bits - the RealTek ASIO driver doesn't seem to support anything. When I try changing the driver to
• Music Maker

  4 answers, most recent on 7/12/2024

  Concert Grand
  Hi before I start buying things can someone please tell me if the Concert Grand software instrument in Music Maker responds to, and allows midi recording of, sustain pedal data?
• Movie Studio

  12 answers, most recent on 3/25/2025

  RE: Black screen in video
  @friendflyer Hi Please do not duplicate post on the same issue, I have closed the other topic where you posted the same info. Movie Edit Pro 2018 v 17.0.1.128  - from your last post you had upgraded to Movie Studio 2023 via 2020, have you reverted
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  @John-Wurm Ok, this folder should be fine. Which version of the Magix Rescue Your Video Tapes version do you have? If it's an older version it might help to make a right click on the desktop icon and then on Properties. In the properties you can
• Movie Studio

  30 answers, most recent on 8/9/2024

  RE: Copyright Claim
  For the record, I had to appeal one of their claims but I did get them to cut it the eff out once I made it clear I'm perfectly willing to assert my legal rights.
• ACID

  6 answers, most recent on 12/18/2022

  [Solved] How to restore the "Recorded Files" dialog box in ACID Music Studio 10
  By default, every time you hit the "Stop" button while recording an audio file, a small window/box pops up and asks which files you want to keep and which to delete. There's a checkbox in the lower left corner that says "Show after every recording