• Movie Studio

  14 answers, most recent on 3/26/2026

  RE: Hardware Rendering
  @ReyfoxThe Alienware, dedusted a month ago. The mini PC as well. Have not repasted the unit but the temp profile was always hot from day one. This was a compliant I read about Alienware, bad air flow design. The Alienware I have was a test unit for
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @David-Robinson5527 Hi David The latest patch must have been released recently these are the fixes: Changes - Version 24.0.1.192: Optimization of the generation of subtitles Localization adjustments Message when the language to text quota is
• Video Pro X

  2 answers, most recent on 8/13/2024

  Is this program good for making YouTube Poops with?
  I've been using Vegas Pro for years, but I'm getting the itch to try alternatives. I mostly make videos with just a TON of small edits and audio mixing though, and it tends to crash Vegas a lot when I get too greedy. But I like how fast Vegas is and
• Video Pro X

  34 answers, most recent on 1/18/2023

  [Solved] Major incompatibility problem.
  This may be a one off but a warning to be careful about using third party OFX plugins. Trying to use Boris Effects Title Studio caused a crash which has disrupted Windows 10s' ability to show the thumbnail view of MP4 files. I suspect it happened
• SOUND FORGE

  2 answers, most recent on 12/17/2023

  error 24 when trying to reactivate software
  can anyone please help me reactivate my software. pc crashed few days back and had to wipe and reinstall everything. now getting this error message saying program already associated with key and email address.
• Movie Studio

  27 answers, most recent on 2/27/2025

  RE: Neat Video - Version 6.0
  @me_again, @AAProds, @CubeAce Hi . . . . definitely a Magix problem then . . . . Maybe, however not caused by the MMS update to .221 (VPX .247), but by a Windows update! I have had to restore my PC from a previous backup image (Macrium Reflect) due
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  @SteveMTNO Hmm, looks like it simply crashes in Sound Forge. The comments I found on Google on the topic of Fault Module Name: StackHash aren't really helpful. For some it was solved by running the app in compatibility mode, for some by disabling
• Movie Studio

  34 answers, most recent on 11/23/2022

  [Solved] Update Patch to 22.0.3.167
  Greeteings all, Just tried this update and there seems to be a major problem with the installer (similar to as posted by Jeff @emmrecs here https://www.magix.info/us/forum/patches-movie-studio-and-video-pro-x-2022-10-18--1307719/#ca1818842 for the
• Movie Studio

  19 answers, most recent on 11/3/2024

  RE: program crash on export after 5 minutes movie studio 2025.
  thanks for response Ray i have made one full holiday video before on this pc it crashed on export then because i had multiple gpu selected i asked for help in here and i got my film completed by making changes so i thought i was fixed but i just
• Music Maker

  4 answers, most recent on 1/18/2024

  cannot install music maker
  hello,music maker was installed on parallel desktop for mac .it was fine but after some days it crashes immediately as i open it .I uninstall the program and now I cannot reinstall it.I tried many times as administrator ,but the same issue.Please
• ACID

  3 answers, most recent on 1/1/2026

  Missing ExpressFX Reverb DLL in ACID Pro 8.0.12 on Windows 11 Home
  Happy new Year everyone. I need the original ExpressFX Reverb DLL that ACID Pro 8.0.12 (Build 26) normally installs via DLM. On my fresh Windows 11 Home 25h2 installation, the DLM fails to initialize, and therefore the ExpressFX Reverb plugin is not
• Video Pro X

  One answer, on 10/23/2023

  [Closed] NewBlueFX Titler Pro 7 in Vegas Movie Expansion Pack vol. 1 crashing
  Hi!I bought the Movie Expansion Pack vol. 1 specifically for the reason that it included the NewBlue Titler Pro 7. However, this crashes Vegas constantly, no matter the circumstance. Old project, new project, empty project, simple title, advanced
• Movie Studio

  14 answers, most recent on 9/8/2025

  RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
  @ItsMichael Hi. I've looked closely at the spec of your Asus card as I have a standard 3060 12 GB card from Gigabyte. The only difference I can see is not in the hardware but the way Asus has tweaked it to give about another 3% boost over the
• Movie Studio

  8 answers, most recent on 11/1/2023

  RE: MAGIX Movie Studio 2024 Suite is crashing just after starting
    @emmrecs has commented their is an issue with the NB Effects plugin. From the crash log, which I have edited to shown only relevant information, there is a 'hardware issue' which may be related to the drivers for the Nvidia GTX 1660 Ti. Are the
• Music Maker

  3 answers, most recent on 2/3/2024

  RE: Reinstalled, where to find prepurchased soundpools ?
  Thank you very much, I found the download "button." I had looked but I guess I did not look hard enough.  Yes, a back up is a very good idea. My windows crashed so I ended up just reinstalling, so I did not have a chance to just copy things
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  @AJenn By the a way, I recommend to use ASIO4ALL instead of Magix Low Latency. Both are identical, but ASIO4ALL has a much newer version which has better compatibility with Windows 10 and 11.   If you click on the Advanced button, no configuration
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  Jumping in here as I'm having much the same issue. I got a new Geekom IT15 mini PC with Windows 11 and installed Sound Forge Pro 18 on it. Like Steve, one of my tasks is recording audio from my turntable to the PC - sending the audio into the phono
• ACID

  One answer, on 2/4/2026

  Magix acid pro
  Hello MAGIX Support Team,   I am contacting you regarding MAGIX ACID Pro 11 Suite, which I purchased from your official website for 150€.   For more than two years, I have been dealing with constant bugs, crashes, and serious stability problems.
• ACID

  12 answers, most recent on 9/7/2024

  RE: ACID 11 Quits responding.
  @Jared-Emery Assuming you used the default Uninstaller for both programs it is possible that the uninstalls and reinstalls have actually compounded the problem since there are certain files, folders and registry entries which are created on the
• SOUND FORGE

  5 answers, most recent on 11/30/2025

  Lost trust in SF.
  I keep wanting to upgrade, but I've paid for the upgrade 3 times in a row and the same bugs persist, I've stopped supporting the software, I would actually prefer they provide a upgrade of good will this time. Been using it since Sound Forge 3 and
• Photostory

  2 answers, most recent on 12/4/2023

  RE: Magix photostory deluxe 2023.
  @Francois-Maes Hi . . . . How to contact magix by phone to give more details? . . . . There is no telephone support, you can raise a Support ticket, link is at the top of the page and scroll down to the bottom to see the Email Support link. A
• ACID

  4 answers, most recent on 10/19/2023

  [Solved] Won't Arm--After Reinstall, error 1624
  I've sent a few emails to support with no response, which is extremely frustrating, to say the least. I purchased the upgrade to ACID 11, and it worked fine for about 2 weeks. I used it one morning, came back an hour later, and the program wouldn't
• SOUND FORGE

  10 answers, most recent on 12/5/2025

  RE: Error Code 24. Just bought and installed.
  @Les-Wilkins Sadly, we don't know how to get a response from Magix support. I'm waiting for six weeks for a response. It looks like there is no longer any support staff active at Magix. I haven't tried to contact some higher-ups. Current CEO of
• Movie Studio

  16 answers, most recent on 7/17/2024

  RE: MMS 2025 Suite - BCC Boris FX Chroma Key Studio
  @Clinton-Peck, @Gid Hi . . . . But despite the negatives it's still a good plugin & a big step up from the default MMS chroma key option . . . IMHO Yes and 'maybe', the components like Outside mask, Matte adjustment, Light spill etc are very