• Samplitude

  2 answers, most recent on 3/18/2025

  RE: Internal Error: Multi CPU Bouncing may have failed
  Dear customer, please reduce the CPU core number under the programm settings and "performance". Does this help? With kind regards Your MAGIX Pro Audio Team
• Movie Studio

  12 answers, most recent on 3/25/2025

  RE: Black screen in video
  @Gid I will look into those suggestions and report back if I find anything helpful. TY. I will also try recording a video on different camera and see if that makes a difference.
• Samplitude

  40 answers, most recent on 4/15/2025

  RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?
  @gregory-battaglia Simply click on the screenshot. No need to zoom in. Manuals are available via the Help menu inside Samplitude or here: https://www.magix.com/us/support/pro-audio-downloads/
• Movie Studio

  9 answers, most recent on 7/31/2025

  RE: How long does it take for customer support to respond?
  Problem solved! Well, I haven't tested it yet, but after contacting Boris FX support, they reset my license. In the next few days, I'll test to see if the reset worked and make sure to save a disk image in case it happens again. Thank you all for
• Movie Studio

  21 answers, most recent on 10/18/2025

  RE: Why Chromma key - gives additional collours on video ? Why
  @badbob Hi . . . . MAGIX Movie Edit Pro Version: 17.0.3.178 This is the 'base' version of MEP, hence the missing HDR gamma controls. You are missing 2 patches - 17.0.3.183 and .184 - check under Help, Update online, to see if they are still
• Video Pro X

  10 answers, most recent on 8/10/2025

  RE: Programme freezes
  @Billy-Green8845 @emmrecs @johnebaker Another thing that may help us to help you is if you can do a screen grab of your program's Device settings found under File / Settings / Program Settings / and open the Device options tab. You will see on the
• Music Maker

  5 answers, most recent on 1/26/2025

  RE: String Ensemble, Drum Kit and Vita Sampler not loading!
  You're right there was a different file. That fixed it, and I now have those Instrument pads back in my program. Thanks for the help!
• Video Pro X

  One answer, on 11/13/2025

  Some help with Audio Effect Presets
  Two for now:One. Which preset is best for making my audio sound like it's in the middle of an airport, and in a bathroom?Second. Is there away to fade into a preset? What I want is for a clip to start out fine and then slowly become more distorted
• Photostory

  3 answers, most recent on 8/5/2023

  RE: [Solved] 2023 Version Spell-Checker
  @David-Robinson5527 @emmrecs Hi, The only reference that I can find is the same as that indicated by Jeff. The full sentence is, "The new search feature helps you not only find the correct effects and templates even faster – it also corrects small
• Music Maker

  22 answers, most recent on 3/20/2025

  RE: New Install; Music Maker 2024 - Laggy and Crashes
  I found several things helpful here, thank you everyone! MMM 2024 frequently crashed and took 15+ seconds to register mouse clicks once I got it going. I did not have Text Cursor turned on. I exited Windows 11's screen magnifier, it helped a small
• Video Pro X

  2 answers, most recent on 1/15/2024

  [Solved] Scale Video Larger Only For Editing Purposes
  I have an MP4 video recording of a software issue that I am facing with a different product. I recorded a video to demonstrate the issues I am facing to share with support for this product. In my video, I recorded the Help|About box that shows my
• ACID

  13 answers, most recent on 2/20/2026

  RE: Acid Music Studio 11 Fails to run.
  @stuart-cassie Ok, then this workaround doesn't help. Can you please try if you can reset the program settings? Hold CTRL and SHIFT and double click on the program icon to start Acid. Keep holding both keys until a small window appears that asks you
• Video Pro X

  2 answers, most recent on 1/17/2023

  RE: [Solved] Removing Links between Objects on Timeline
  Thank-you. That really helps!
• Samplitude

  One answer, on 3/28/2023

  RE: [Solved] No English Download for Samplitude Pro x5
  @ShadowB I believe IL is the [I]nternationa[L] version, but I'm not completely sure. But in the software you can just change the language in the Help menu. I would also guess that it probably automatically installs in English on an English Windows
• Music Maker

  11 answers, most recent on 2/16/2026

  RE: No sound
  That Music Maker driver is there but I couldn't get anything to work with it. I downloaded the ASIO4ALL to try & solve the issue. At the time it didn't. I think I had the wrong selection for the audio output in the advanced settings section all
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  @vasilis-nik Hi . . . . Is theer any tutor /pdf manual? . . . . It is under Help. John EB  
• Photostory

  2 answers, most recent on 4/8/2026

  RE: Difficulty finding a tutorial to animate pictures in slideshow
  Thank you for responding, John. Sorry for delay -- I was under the gun to complete the slideshow for a Celebration of Life and I figured it out trial and error. I am used to working with Premiere Pro and have done special effects for many years.
• Music Maker

  5 answers, most recent on 9/5/2023

  RE: [Solved] Name of singers on Soundpool vocal tracks
  @Mark-T & @Philip-J & @SP. They were very quick to respond so great support from Magix. Here is the answer (I kind of suspected it might be the reason before I sent the email): "We receive this kind of request every now and then. However, in
• Samplitude

  8 answers, most recent on 3/2/2024

  [Solved] No master audio signal in midi track only project
  Hi there,I imported a few tracks from a MIDI file into a new Samplitude VIP project. The idea is to use my external device (a Roland Juno DS) to assign an instrument to each MIDI tracks and play the notes already present in there. I have no trouble
• Other products

  One answer, on 12/22/2025

  RE: [Closed] I buy VEGAS Pro Suite 23 but my company ask to have the offline file
  @JPAK Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 to 2025 versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should also be
• SOUND FORGE

  2 answers, most recent on 6/23/2025

  RE: Why in Sound Forge Pro 18 is there two version of Channel Converter?
  Thanks again for your help. I ended up re-creating the presets from the Channel Converter in Processes into the second version used in my script. But the second one still can't handle more than 6 Sources. So for those I have to use Sound Forge Pro
• Music Maker

  8 answers, most recent on 3/3/2023

  [Solved] Program reacts very very slow
  Why is it that music maker reacts so slow. Is there a way to correct that? I'm using a fast gamer Laptop but no success, Help needed.
• Movie Studio

  2 answers, most recent on 11/19/2025

  RE: Unable to Install Magix Video Premium 2026 on Windows 11
  @Joseph-Hensley Welcome to the Magix user to user forums. First, it would seem from your screenshot that you are attempting to run 2 Video Deluxe installations at the same time, 1 for the Trial version and 1 for the non-Trial version. Is that the
• SOUND FORGE

  7 answers, most recent on 11/23/2025

  RE: sound forge17 plug-in (ARA 64bit)
  @Timbim There might be a workaround. Install the free Sound Forge Pro 18 trial and copy the audio_plugin_scan_server EXE files from the SF 18 directory to your SF 16 directory (make a backup of your files first!). This workaround already helped