• Movie Studio

  33 answers, most recent on 3/6/2025

  RE: Odd Autosave Behavious with MS 2025 version 239
  @me_again Hi Andy . . . . I have a working theory as to why I may be having this problem. A lot of what I do is more or less the same, that is same settings, same effects, same volume settings, same encoding settings etc. with just a few tweaks here
• Movie Studio

  19 answers, most recent on 4/15/2024

  RE: filmed a funeral and want to share it with copyright material
  @spuddy13 Hi Brian. Have you tried putting the image on a higher numbered track and then just reducing the transparency for that image? For the image I used an edited file and erased the background and saved as a png file for transparency of the
• Other products

  3 answers, most recent on 5/31/2022

  RE: [Solved] Changeover from Trial to Purchased
  @NancyK Hi . . . . the full menus are not showing . . . . In addition to @emmrecs comment for some feature menus to appear you need to be in Advanced mode HTH John EBForum Moderator
• Movie Studio

  17 answers, most recent on 5/31/2022

  [Solved] Movie Studio 2022 Platinum doesn't respond
  Hi My Movie Studio 2022 Platinum doesn't respond when I'm trying to work with 4k footage. Sometimes it shows video in preview with artifacts like on the screenshot below. I have a PC with AMD Phenom(tm) II X6 1055T Processor   2.80 GHz and 4 GB
• Web Designer

  11 answers, most recent on 11/14/2022

  [Solved] Gallery widget not working
  Hi there. I'm using Windows 10 and Xara Web Designer Premium v. 19. The Gallery widget on my website seems to have stopped working. I've uploaded my photos and they appear inside the widget, perfectly fine. But when I save and go back to the page,
• Xara Designer Pro

  6 answers, most recent on 5/9/2022

  RE: [Solved] Top Menu is Hidden
  @James-Haggard Hi Have you went into full screen mode perhaps? Just try to click ctrl and the numeric keypad # 8 Stephen Forum Moderator
• Other products

  30 answers, most recent on 1/16/2026

  [Solved] Topo maps broken in latest TRAVEL MAPS update
  Hi, I've just updated Travel Maps to the latest version and now topographic maps don't work any more. The resolution is completely unusable and some areas just don't load at all. Looks like an error fetching the maps? Any help or patch would be much
• Movie Studio

  3 answers, most recent on 4/29/2022

  RE: [Solved] New Blue Chroma Key Pro
  @dan_lachance Hi, do you have a GPU, ? As @CubeAce says Chroma Key Pro uses quite a lot of GPU, I had a play with this partly out of curiosity & partly knowing some effects use more GPU & some use more CPU. this is 1920 x 1080, it spikes
• Video Pro X

  8 answers, most recent on 4/26/2022

  RE: [Solved] system crash Video pro x13
  @Graham-Packer Hi . . . . when trying to export the video it fails and shows up error code:copy to export adaper . . . There are 2 issues with VPX 13 and the Nvidia GPU's The GTX 780 does not support hardware acceleration for Importing, Processing
• Samplitude

  5 answers, most recent on 4/20/2022

  [Solved] serial number
  Hi, I purchased SamProx6 package and when I try to use Convology, it ask me for registration, I searched on the web and people said the number should come with the email, however I didn't find any serial number in the email neither in the attachment
• Music Maker

  2 answers, most recent on 4/27/2022

  [Solved] Transfer midi arrangement to MMM midi editor - problem with BPM
  Hi, please, help me with this...i have arranged piano composition in noteflight It is aranged in 4/4 beat with tempo 60   tempo is fine here as i want it to be played   Then i exported midi file from noteflight and import it to MMM midi editor The
• Photostory

  2 answers, most recent on 4/7/2022

  RE: [Solved] extra transitions and effects
  @Ted-Hughes Hi and welcome to the forum. The extra content is available under Help, Free download, clicking this will start the Download Manager as shown below. Select all the items if not already selected. In the image below I already have the
• Photostory

  2 answers, most recent on 3/29/2022

  RE: [Solved] Intro - Outro Annimations
  @Sheryl-Strole Hi, You have to select the text object on the timeline and double-click on it to open it for editing. John CB  
• Video Pro X

  13 answers, most recent on 3/26/2022

  [Solved] Major problems with my Video Pro X 12 copy [SOLVED]
  Hi everyone, I've been using Vegas Pro 14 for quite a while, but for some reason my copy of Vegas couldn't use my GPU for playback nor rendering. I got Video Pro X 12 a day ago, hoping that it would've used my GPU at full potential, but I've met
• Music Maker

  3 answers, most recent on 3/15/2022

  RE: [Solved] Loading Soundpools
  @Jerry-Miles Hi, I have Soundpool Collection 20 DVD which is spDVDcol_20 and everything went into C:/Users/Public/Public/Documents/Magix/Common/Soundpools/Basics_20 as shown below: You have Collection 18, so you should create a folder Basics_18 and
• Video Pro X

  4 answers, most recent on 3/6/2022

  RE: [Solved] What's the maximum render resolution for Pro X 12?
  @Catsim85 Hi and welcome to the user to user forums. Yes it does but make sure you have an nvidia card with at least 4GB of ram and full support for Direct X 12 or it may not work as expected. An i7 seventh generation processor or newer would not go
• Movie Studio

  9 answers, most recent on 2/26/2022

  RE: [Solved] Transparent Background help/advice
  @Xenofex2 Hi, in the Movie settings there is a square 1:1 option in MPEG-4 Social media, you can type any size you want in the Width & Height, those sizes are then in the export window
• Movie Studio

  15 answers, most recent on 2/10/2022

  [Solved] Program jam
  Hi!I have just updated my Magix Movie Edit Pro Premium 2022, but I can't work at all. The program jams all the time. It's impossible to do anything. The mouse is moving, but nothing else. I have to stop the program by force.I have managed to add
• Movie Studio

  14 answers, most recent on 2/10/2022

  [Solved] Unable to capture videos, images with Record videos, images
  Hi I am using Movie Edit Pro Premium 2017 and until a few days ago I was able to capture images, videos with the Recording function. This has stopped and now I am unable to do it. There is this sign that says, "device is not currently supported,"
• Music Maker

  5 answers, most recent on 1/18/2022

  RE: [Solved] Transferring Soundpools
  @philip-eames Hi Phil, I don't understand. There is no transfer involved. What do you mean by "transfer?" You simply copy everything that is under C:\Users\Public\Documents\MAGIX\Common\Soundpools from your old computer, minus the Shop folder (it
• Photostory

  4 answers, most recent on 1/29/2022

  [Solved] Mov. file will make PhotoStory crash, no matter what
  Hi folks. I'm using the latest version pf PhotoStory Deluxe (21.0.1.96) and spent the last few days watching it crash. Most times it will simply stop responding, other times it will just shut down. From what I could gather here, the most probable
• Movie Studio

  11 answers, most recent on 1/15/2022

  RE: [Solved] Need help deleting one single frame of my music video
  @Rodger-Bowles Hi, This is very basic editing that you need to learn. I suggest that you watch my 2 tutorials on Basic Editing: The second one shows how to trim clips. John CB
• Movie Studio

  5 answers, most recent on 12/29/2021

  RE: [Solved] Creating Verticle Format Video Project (1080 x1920)
  Hi Chris. You should make the project settings in the movie settings and not the project settings if you want the setting to take. The monitor preview window will show as normal. The export though will be as set. Note the default export settings
• Photostory

  6 answers, most recent on 12/23/2021

  RE: [Solved] What happened to my ability to edit individual photos?
  @Bill-Stewart Hi . . . .In Timeline mode, I see each of my slides in a format that looks almost like there is another row beneath each slide. This lower "row" is not very high and seems to indicate which slide I'm examining within the slides of my