• Web Designer

  One answer, on 8/24/2022

  RE: Unable to download, check internet connection
  @Ron-Lauinger Hi and welcome to the forum. Check the following Internet options are on as shown below: and that you Firewall, this may be in your antivirus program, is not blocking the program from accessing the Internet - you may have to allow
• ACID

  5 answers, most recent on 9/14/2022

  RE: error code -59
  acid pro 11 says "contact your support personnel or package vendor" so that brings me here with the assumption the problem is with acid pro 11 not windows 10.. although it was after the windows 10 automatic update, it stopped working. I don't even
• Movie Studio

  34 answers, most recent on 11/23/2022

  RE: Update Patch to 22.0.3.167
  @CubeAce How often do you reformat?  I have conniptions thinking about it! I'm slowly making up my new machine but am doing so reluctantly! 😂 I've customised by Win 10 setup to the billyoh and I am dreading setting it up again on the new box. That
• Video Pro X

  46 answers, most recent on 12/8/2022

  RE: HEVC compression artifacts
  @nicolesharp100 Hi . . . . we are using the same software and exporting the same file with the same settings and getting very different results, then it seems to be a driver or codec error, . . . Agreed - are the drivers for the Radeon RX 550 up to
• SOUND FORGE

  3 answers, most recent on 9/26/2022

  RE: What is "Error Code -59" Audio Studio 15 (x64) and how do I fix it?
  Try deactivating and reactivating. You can do this at the 'Magix Servce Center> My Products' or within the Sound Forge 'Help' menu. Either way, your must have an internet connection, Another option to try: reset and clear the cache as well, This
• ACID

  5 answers, most recent on 9/5/2022

  RE: Independence Sampler
  @Mark-Stevens Hi In addition to @SP.'s comment check the Windows Internet protocols shown below are turned on These are for Windows 11, Windows 10 is similar. HTH John EBForum Moderator
• Photostory

  4 answers, most recent on 8/23/2022

  RE: Can't communicate with server to activate after 2022 patch installed.
  I checked the internet settings. The Use SSL 3.0, and USE TLS 1.3 were not checked. I checked those options. I am using Nortons 360 so I disabled their Smart Firewall and retried the activation. I had the same results and could not establish an
• Movie Studio

  9 answers, most recent on 10/20/2022

  RE: 3D title template error
  @omorodionchester @johnebaker I can't find anything in the machine specs apart from the really small C: drive that should give you problems. If you find a project starts off fairly well but slows or freezes or refuses to load certain effects as the
• Video Pro X

  5 answers, most recent on 11/10/2022

  RE: How to HDR workflow
  @Balcerek Hi . . . .  change log to "normal" look . . . . Download the Sony S-log LUTS from here and put them into the folder or a subfolder (I called mine Sony S-Log 3) of C:\Users\Public\Documents\MAGIX\Common\Videocontent\Video Pro
• Movie Studio

  4 answers, most recent on 10/1/2022

  RE: trying to get a new activation code for magix pro 14
  @godsholygost Hi . . . . magix pro 14 . . . . putting it back on a window vista computer . . . . I would assume this is Movie Edit Pro 14 from 2008, given you are trying to put it back on to a Windows Vista PC. If so then unfortunately the program
• SOUND FORGE

  3 answers, most recent on 9/12/2022

  RE: Sound Forge Pro 13 for Windows... initialization error code: -59
  Hi @Jim-Goodman, I would first try "Reset and clear cached data". If SF-13 does not have the reset command in the File menu, or if SF cannot be opened, holding the "Ctrl + Shift" keys whilst launching Sound Forge will bring up the reset command
• Movie Studio

  38 answers, most recent on 12/14/2022

  RE: Program crashes and closes when I try to play a video
  @Tina-Baker Hi Tina. The version of the program will come up in the start up screen. 2022, 2023, etc. Try opening the Windows Task Manager while the program is running and see if any component spikes quite high when there is a problem in the
• Movie Studio

  2 answers, most recent on 8/31/2022

  RE: I actually have Magix Movie Edit Pro 2022, however I am unable to uplo
  @DONALD-CLARK Hi and welcome to the forum. Check that your firewall is letting the program through to access the internet. How you do this depends on the firewall software you are using. Alternatively you can export the movie as to a folder on your
• Movie Studio

  One answer, on 8/8/2022

  [Closed] An error had occurred during communication.
  I am getting the error "An error had occurred during communication. Please check your internet connection." during the install of Vegas Pro 365.
• ACID

  11 answers, most recent on 4/21/2023

  RE: 0db master level? Boosting?
  Okay thanks @sheppo that really helped. I like the idea of a 'mastering bundle.' It's a bit more than I want to spend right here and now but at some point I'll probably buy that. But at this point I mainly just need a limiter / compressor system. I
• Other products

  2 answers, most recent on 9/1/2022

  Unable to uninstall Movie Edit Pro 17 Plus
  I tried several ways to uninstall Edit Pro 17 Plus from an ASUS stereoscopic 3D laptop running Windows 7. The program appears on the Control Panel (Programs and Features), but cannot be deleted. Error message: "Local package not found for
• Movie Studio

  34 answers, most recent on 12/4/2022

  RE: What is most important to have in a video editing PC build using Magix
  @Tusk Once she gets any type of contract or able to fill large venues on her own, things will probably change. I had early dealings with Charley Dore and her album demo for the record companies in 1978. A copy of of the demo which I still have. It
• Samplitude

  6 answers, most recent on 8/26/2022

  RE: Magix Music Studio 10 Deluxe
  @ANDREA-GAROFALO It depends. This old program consisted of two different applications. Audio Studio became Samplitude Music Studio and MIDI Studio was bought by Apple and is now Logic Pro. Samplitude Music Studio can edit WAV and MP3 files fine.
• Movie Studio

  18 answers, most recent on 11/30/2024

  RE: MPEG-4 codec problem
  @MattiT Hi . . . . Windows 10 . . . . For the activation failing there are 2 possible causes: An update to your Antivirus has blocked the program from enabling the codec to be activated - try temporarily turning off the Antivirus program while
• Movie Studio

  2 answers, most recent on 1/12/2023

  [Closed] Preview and renders are just a mess
  So, just as a bit of background. I do tiktok snippets of my gameplay, its not been anything big, i just like to do it as a bit of fun. It keeps me occupied and i like to use my imagination in doing a little snippet of something which hasnt been over
• Movie Studio

  5 answers, most recent on 8/31/2022

  RE: 2023 install stops at 0%
  @bjtap Hi If the extra content is stopping and you get the continue button, this is not the same issue as above. The stopping of the extra content can occur for many reasons including interruption of the Internet connection, a slow response from the
• Web Designer

  5 answers, most recent on 8/5/2022

  RE: Cannot install Web Designer Premium v19
  @manuel-gonzalez4520 Hello Check you Antivirus/Firewall is not blocking the program from accessing the Internet. Also try right clicking exe file and "Run as administrator" Stephen
• Photo & Graphic Designer

  2 answers, most recent on 8/4/2022

  Purchased & installed Photo & Graphic Designer
  I cannot access the online content catalog - and keep getting a message to say I am not online/check internet connection - but that is fine - any help with this would be great
• Video Pro X

  One answer, on 10/10/2022

  I cannot download the MAGIX Vidéo deluxe 2022 Premium software using y
  I downloaded the Magix download tool that they sent me by email when I made the purchase, this tool gives the error saying that it cannot download the software and that I have to contact technical support. I also have the message: "the setup file is