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I may have found a couple of problems that cause crashes. I haven't had a crash for quite a while, but now I have just had a few. Certain text manipulations can cause a crash. Using the Opening/Closing credits basic, Sugared (Outro): Crashed when

Movie Studio

2 answers, most recent on 9/23/2019

Not a good update

So my software just ran an update (installation of new version with infusion engine). Now I can't access the program. It wants me to activate and register it, which for the serial number I have was done quite a while ago, and shows so via the

Movie Studio

4 answers, most recent on 9/15/2019

RE: HEVC (and MP4) audio bitrate over 192kBit/s?

@FunkyB Hi . . . . The manual says that bitrates up to 512kbps can be set for AAC, so why aren't they showing up in the dropdown list? . . . . As I commented previously and hopefully this emphasis will make it clear: that particular section is

Movie Studio

19 answers, most recent on 9/15/2019

RE: Disabling Automatic Project Save - Advice Please

@browj2 Hi John. My original source files are placed on a main storage drive (external) with another copy made at the same time to another external drive which is only connected to the PC whenever I upload new material or do backups and is then

Movie Studio

195 answers, most recent on 2/12/2026

RE: Any problems to expect if upgrading CPU/MB/ and operating system?

@Scenestealer Hi Peter. I think I found the interview you mentioned. You will find it here but there is no mention of the machine used but does make reference to a video on YouTube where indeed a Ryzen based machine was used for a comparison of

Movie Studio

195 answers, most recent on 2/12/2026

Any problems to expect if upgrading CPU/MB/ and operating system?

Regarding a re-download and install of Current MEP? Should I make a list of things I must do? For instance, can I access my emails saved to another drive after the rebuild so as to retreive access codes or should I print them out? Send them to my

SOUND FORGE

2 answers, most recent on 9/2/2019

Trouble Finding the Machine ID to re-Register Sound Forge 8 MP3 app

I have an old computer running Windows XP, had bought and installed, long ago, Sound Forge 8 (along with Acid Pro 6 (that was updated); and something else maybe CD Architect). Computer is not connected to the internet, so I followed the procedure to

Off topic

48 answers, most recent on 10/13/2022

RE: What is the phone number of Magix Customer Support?

This is the 21st century. If you are not listening to Johny then you are missing the point. I run a small business and my phone number is accessible from around the world. I have a business with clients on multiple continents. They can reach me from

Off topic

48 answers, most recent on 10/13/2022

RE: What is the phone number of Magix Customer Support?

@Christopher-Frank Thank you for this message. It is true that there is no US number given for Magix support. I don't know the exact reason for this but you do need to remember that Magix as a company is based in Germany. I believe if you telephone

Web Designer

4 answers, most recent on 8/19/2019

RE: Questions about Web Designer Pro

@TwoCats Hi That is odd - I commented on your questions 2 days ago, the post has disappeared! 1. Is there a difference between Pro X 16, and 365? My upgrade option offers me a discount for X16, but I see a 365 version online a lot. Is there a

Music Maker

9 answers, most recent on 8/15/2019

RE: MM 2020 PREMIUM ADVERTISED W/ FREE SOUNDFORGE 12.6, IZOTOPE OZONE 8...

Still having trouble connecting my Sony turntable to my PC & using my Sound Forge 13 to record to a CD. I have been trying for over a month now everything I can think of to troubleshoot. It keeps saying (in SF) that either a "device is not

Samplitude

3 answers, most recent on 11/5/2019

Suddenly can't play sounds from Samplitude via my Casio keyboard

I have Samplitude Music Studio 2016 running on my Laptop (with Windows 10), and a Casio CTK-6200 keyboard connected to it via usb, as well as have a Behringer UMC404HD interface connected too. I had it working for the last few months no problem, and

Video Pro X

One answer, on 7/23/2019

[Closed] Vegas pro 14. Multiple errors. No internet connection?

To start off, I tried using Vegas Pro 14 (latest version) today and it gave me a pop-up saying essentially it couldn't connect to the internet and I need a valid license. I turned off my wi-fi adapter and I was able to open it and work on my

Rescue Your Videotapes!

23 answers, most recent on 10/14/2020

RE: Magix Rescue Your Video Tapes doesn't recognise VCR

Hi All,I have the Magix "Video Saver!" (8th edition), which comes with a red and white usb dongle for connecting VHS and other analogue video sources. Unfortunately, I didn't read the instructions first and connected the usb dongle before installing

Movie Studio

19 answers, most recent on 7/13/2019

RE: [Closed] Deactivate/Activate

If I have to activate/deactivate all the time, this is going to be a major hassle, so I hope is not the case. I also assume you can activate/deactivate an unlimited number of times? This post is old, but still worth responding to: My MEP 2015 Plus

Music Maker

46 answers, most recent on 5/7/2021

RE: [Closed] Music Maker 2020 Premium has some bugs. Does anyone else have them ?

@daveabove Thanks for this further information. I will assume your speakers are directly connected to output sockets on your computer? In which case you are using the Realtek drivers. So, on the Advanced screen you posted earlier you need to ensure

Video Pro X

3 answers, most recent on 7/9/2019

RE: Can't get Magix Video Deluxe 2019 Plus to import HDV from Sony camera

@slackerdan Welcome to the Magix forums. I honestly don't know the direct answer to your question but I suspect the solution is actually quite simple: basically, don't use the HDV Import method but rather copy the files straight from the camera to

Video Pro X

3 answers, most recent on 7/9/2019

Can't get Magix Video Deluxe 2019 Plus to import HDV from Sony camera

Hello everyone! I am trying to move video recorded on my Sony HDV video camera over to Magix Video Deluxe Plus Steam Edition using Firewire. I am recording in HDV format. I can set the I.Link Conversion to "DV" which allows me to send the video to

Other products

4 answers, most recent on 7/1/2019

RE: Magix Connect

@Larry-Kleinschmidt Hi Larry, Actually, Magix Connect does more than flash up notices, it allows you to import content that you may have in the Cloud, and use WiFi Transfer. Open it from the hidden icons in the bottom right tray of your computer.

ACID

26 answers, most recent on 11/30/2019

RE: Newest update/ Acid 8 won't open now

HOW is it so many people have this problem, and we're still waiting for a fix? The trial version worked perfectly for 30 days, enough so that I happily purchased the full version.Big mistake, apparently-- now it doesn't work at all, I can't even get

Samplitude

3 answers, most recent on 7/2/2019

[Closed] Samplitude pro x4 Suite

Hi. Please tell me how to connect the Zoom R24 to the Samlitude pro x4 Suite (Build 236, 64 bit)? I can't connect the controller function and I can't use all 24 tracks.

Music Maker

No answers, created on 6/13/2019

Can't hear audio recording during Playback

I cannot hear my audio recording. I have my mic connected to a Focusrite audio interface and I have configured all of the audio settings for my Focusrite. Also I can hear myself speak in the mic and see the audio line levels so I know the program

Video Pro X

126 answers, most recent on 8/9/2019

RE: VPX11 released today - Comments

@Former user Renewing Update Service = Upgrading to the new Release of Video Pro X (16 -> 17) Update Service = A Convenience. Very useful if you buy mid-product cycle (esp. far into one). This is what happens when you bought Video Pro X, or

Video Pro X

126 answers, most recent on 8/9/2019

RE: VPX11 released today - Comments

@Former user Renewing Update Service = Upgrading to the new Release of Video Pro X (16 -> 17) Update Service = A Convenience. Very useful if you buy mid-product cycle (esp. far into one). This is what happens when you bought Video Pro X, or