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@Gita-Lalezari I would check and update your Firewire driver. My initial "default" Windows 10 driver was this: I then followed this procedure: https://www.startech.com/en-au/faq/firewire-cards-windows-legacy-driver-swap and ended up with this

Movie Studio

15 answers, most recent on 2/10/2022

[Solved] Program jam

Hi!I have just updated my Magix Movie Edit Pro Premium 2022, but I can't work at all. The program jams all the time. It's impossible to do anything. The mouse is moving, but nothing else. I have to stop the program by force.I have managed to add

Video Pro X

2 answers, most recent on 1/21/2022

RE: [Solved] Choppy playback

Hi John Yes, my Device options are all set to my GPU But, the lightning symbol was off and no options were ticked. I have now turned this on and tried ticking the different options. I found that ticking "Use proxy objects" works perfectly thank

Video Pro X

2 answers, most recent on 1/21/2022

[Solved] Choppy playback

Computer specs:- Windows 10 Home Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz 16GB Ram Nvidia GeForce RTX 3060 Video Pro X13 - Version 19.0.1.138 I have a problem that when I play a 4K clip on the timeline, the playback is "Choppy" and stutters. This

Photostory

2 answers, most recent on 1/20/2022

[Solved] Crash when exiting the program, Qt5CoreMx64Qt5.15.1.dll

Hello, I have Problems with Photostory Deluxe It crash when exiting the program. Also an update is not possible, because for this the program must be terminated and here the main program crashes and also the update installer. The error message

Video Pro X

7 answers, most recent on 1/5/2022

[Solved] VPX program monitor is blank when full screen - Solved

I've been using Video Pro X12 and I'm trialling Video Pro X13. I've noticed that when I make the programme monitor full screen it is black with horizontal line through the middle. This is when using my Nvidia GeForce 960 as the processing engine.

Samplitude

7 answers, most recent on 12/19/2021

RE: [Solved] Cant get my usb M-audio keyboard to work.

@Eric-Dalpe Thanks for the screenshots. You need to move the Monitoring slider completely to the rightmost position. Does your capture card have its own Roland ASIO driver? This would be a better choice than using Magix Low Latency because this is

SOUND FORGE

22 answers, most recent on 12/22/2021

[Solved] Recording what-u-hear signal

I am using a Creative sound card with included software that seems to allow ONLY selecting mike or line inputs for recording. My old Creative card's software also allowed using the what-u-hear signal, which includes sound from my PC's software

Samplitude

8 answers, most recent on 12/5/2021

RE: [Solved] No audio in new projects. Audio in older projects. Please help.

Thanks. It seems that somehow the output for the master channel on the mixer was set to something other than my sound card. I definitely did not intentionally change that.Not sure how that happened.Maybe a restore to default settings would have

Movie Studio

5 answers, most recent on 12/2/2021

[Solved] Try to edit footage recorded from game but editor keeps freezing up

Hi i recently got the Movie edit pro premium and i keep have issues with it freezing up every time I try to run some footage I recorded from a game. I am Using OBS studios as the recording software and I have 920 GB available space on my hardware

SOUND FORGE

3 answers, most recent on 11/24/2021

RE: [Solved] technical problems with soundforge 15 pro. keyboard, cursor, level

Welcome to the Magix Sound Forge users community @Martin-Piyadhammo. I donot recall any reports of all these issues happening at once. Does your PC have the minimum requirements. Win 8 or 10, Processor: 1 GHz RAM: 512 MB Graphics card: Onboard, min.

Music Maker

One answer, on 11/21/2021

[Solved] Playback isn't working for anything. Error description below.

When I click on anything, loops, instruments, demos, etc., there's a popup that reads, "The sample rate 44100 hz could not be set. Your sound card is possibly synchronized to an external source." I haven't opened MMM for a few months and just barely

Movie Studio

3 answers, most recent on 11/17/2021

RE: [Solved] Movie edit pro 2022

@PAL21 Hi Try the following in order until one works Press F9 to reset the screen layout. If you can see the top menus select Window, Windows arrangement, Standard Select File, Settiings, Reset program settings to default Using Windows File

Movie Studio

One answer, on 11/15/2021

[Solved] Video Capture Driver Not Detected?

Thank You johnebaker 😀 At first it seemed as though the Fire Wire (Driver) was not detected? After some adjusting, 'Nero Vision Essentials' opened automatically apparently allowing the control surface to appear and operate the DV Camcoder (and

Samplitude

2 answers, most recent on 10/30/2021

[Solved] MIDI "sync issues" when looping

Hi there - using Samplitude x6 pro - and finding that the control of external midi devices (and clock out) goes "wonky" - especially when starting at the beginning of a project (i.e bar 1.1.1) and if i am working on a 4 bar loop - and timing becomes

Music Maker

2 answers, most recent on 9/26/2021

[Solved] No Sound: "sound card is possibly synchronized to an external source."

"The sample rate 44100 Hz could not be set. Your sound card is possibly synchronized to an external source." Can someone tell me how to fix this. Getting really annoyed, that I'm constantly having some sort of weird problem with this software, every

SOUND FORGE

2 answers, most recent on 9/14/2021

[Solved] Can't record

I have Sony Sound Forge 11 Pro build 234. It was installed in a computer with a Sound Blaster ZXR audio card. The OS was upgraded from windows 7 to 10 pro and it worked perfect. I installed the card and Sound Forge in a new computer with a fresh

SOUND FORGE

2 answers, most recent on 9/3/2021

[Solved] Unable to successfully install Sound Forge Pro

I have an odd problem and I could sure use some help…When I tried to install Sound Forge Pro 13 on my preferred PC I get the little yellow yield signs with the exclamation point in the middle of them. I thought the executables were corrupt so I

Music Maker

20 answers, most recent on 11/26/2021

RE: [Solved] OpenGL 2.0

@David-Barselow The graphical user interface of Music Maker needs a graphics card that that supports the OpenGL 2 standard.

SOUND FORGE

5 answers, most recent on 6/20/2022

[Solved] How to monitor audio while recording SF Pro 12?

First time post here. I have an Audio-Technica turntable connected via USB. I can record ok and see the waveform in SF Pro 12 and then play the file after recording is stopped. However, I can't seem to be able to hear/monitor the recording as it is

Other products

3 answers, most recent on 7/23/2021

[Solved] Movie Studio 18 Suite - Green Flicker in video playback and render

Recently upgraded to Movie Studio 18 while retaining the version 17 for comparison and discovered a problem with the playback.I'm getting garish bright green flickers on the playback that are not present in the source MP4 when watched and the same

ACID

One answer, on 7/18/2021

RE: [Solved] time cursor stutters

hi @MZTamas, yeah, I've had this in waves plugins over the years, and searching through google appears it's not just related to Acid, but a generic Waves problem. A solution from another forum suggested setting your graphics setting at the card

Other products

4 answers, most recent on 7/8/2021

RE: [Solved] Why is the payment uncussessful?

I now know why my payment was not succsessful its because my magix account still has the olde bank card that is no longer avalable it was disabled ages ago how can I change my bank details?

Movie Studio

4 answers, most recent on 7/7/2021

RE: [Solved] No video in Movie Edit Pro 2021 Plus

@Jimgi Hallo Jimgi, You have installed Movie Edit Pro plus 2021. If you don't have a picture but you do have sound, it is possible that your video card does not support hardware acceleration during playback. You can solve this by going to: file /