• Rescue Your Videotapes!

  3 answers, most recent on 3/13/2022

  RE: [Solved] Magix Video Saver
  @Trond-Ulven, @CubeAce Hi Video Saver is also known as Rescue your Video Tapes. . . . . Tha system will not grab the video from my VHS player No video on the screen. . . . . The most common fixes of the issue you are having are: In Windows
• Movie Studio

  4 answers, most recent on 3/8/2022

  RE: [Solved] Sync problem with Skype mp4
  @dondebar Hi . . . . Windows media player plays it without a problem . . . . As @CubeAce has commented: Just because a video will play in a playback program will not mean it is editable. The Skype video sync issue is probably due to one or both of
• Video Easy

  5 answers, most recent on 3/9/2022

  [Solved] capture card not recognised
  I have just installed Video Saver and I am unable to get the program to find the provided video capture device. When I try to import via analog signal I am unable to select the continue option. I did manage to get to the next page once but no
• Movie Studio

  7 answers, most recent on 2/21/2022

  [Solved] Sound in sync in editor, not in produced file
  Hey, So I've been using Movie Edit Pro Plus for about 6 months no issue, but recently when I've been producing the final MP4, the sound and video become out of sync. What's weird is in the actual editor the sound file (I use separate audio and video
• SOUND FORGE

  4 answers, most recent on 2/15/2022

  RE: [Solved] Can't get Sound Forge Pro 14 or Vegas Video Pro 18 to reinstall
  I thought about all of the suggestions while I was on the road to Ohio. I finally got an afternoon to spend on fixing this issue - thought I'd share what I did. A day or two after I first posted here, I noticed that my network adapter card was
• Movie Studio

  48 answers, most recent on 2/25/2022

  [Solved] No 4K Icon Thumbnails and poor playback.
  I upgraded from a 2016 version of Magix yesterday 13th Feb 2022 after files from my new camcorder (Panasonic HC-X1500 - .Mov files) only partially rendered out in 2016 version, the video going black/blank after about one-third through. I thought it
• Movie Studio

  15 answers, most recent on 2/10/2022

  [Solved] Program jam
  Hi!I have just updated my Magix Movie Edit Pro Premium 2022, but I can't work at all. The program jams all the time. It's impossible to do anything. The mouse is moving, but nothing else. I have to stop the program by force.I have managed to add
• Video Pro X

  2 answers, most recent on 1/21/2022

  RE: [Solved] Choppy playback
  Hi John Yes, my Device options are all set to my GPU But, the lightning symbol was off and no options were ticked. I have now turned this on and tried ticking the different options. I found that ticking "Use proxy objects" works perfectly thank
• Video Pro X

  2 answers, most recent on 1/21/2022

  [Solved] Choppy playback
  Computer specs:- Windows 10 Home Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz 16GB Ram Nvidia GeForce RTX 3060 Video Pro X13 - Version 19.0.1.138 I have a problem that when I play a 4K clip on the timeline, the playback is "Choppy" and stutters. This
• Photostory

  2 answers, most recent on 1/20/2022

  [Solved] Crash when exiting the program, Qt5CoreMx64Qt5.15.1.dll
  Hello, I have Problems with Photostory Deluxe It crash when exiting the program. Also an update is not possible, because for this the program must be terminated and here the main program crashes and also the update installer. The error message
• Other products

  4 answers, most recent on 1/13/2022

  [Solved] Movie Studio 2022 Platinum Error in Module "OpenCL.dll"
  Hello, Have just tried to install Movie Studio 2022 Platinum on a recon laptop. Drivers have been updated on both Intel & Lenovo websites. Intel® Core™ i5-6200U CPU @ 2.30GHz Intel® HD Graphics 520 ProviderIntel Corporation Version
• Video Pro X

  7 answers, most recent on 1/5/2022

  [Solved] VPX program monitor is blank when full screen - Solved
  I've been using Video Pro X12 and I'm trialling Video Pro X13. I've noticed that when I make the programme monitor full screen it is black with horizontal line through the middle. This is when using my Nvidia GeForce 960 as the processing engine.
• Photostory

  6 answers, most recent on 12/15/2021

  RE: [Solved] Photostory Deluxe 2022 Error on Start-up and Shutdown
  @kurt1955 Welcome to the Magix user to user forums, so not a contact for any Magix staff, sorry. In your circumstances you need to create a Support ticket. Follow carefully through each page and ensure you select the option to "Contact Technical
• Movie Studio

  12 answers, most recent on 12/11/2021

  RE: [Solved] Remnants Of Magix Software Remain After Removal
  @CarpentersMate @johnebaker @emmrecs Hi Mike. What John pointed out is that the 4th generations of processors had their ability to update their graphics drivers disabled. That would make no difference to whether the computer was internet connected
• Photo & Graphic Designer

  6 answers, most recent on 12/8/2021

  [Solved] Color picking from photo to pallet for painting photo subject
  Hello Folks, I specifically purchased Photo & Graphic Design v 365 12.5.1, to use as an aid in my animal portrait work. I am using win. 10 on a PC & have been reading about programs that can utilize the "color picker" tool to pick colors
• Movie Studio

  5 answers, most recent on 12/2/2021

  [Solved] Try to edit footage recorded from game but editor keeps freezing up
  Hi i recently got the Movie edit pro premium and i keep have issues with it freezing up every time I try to run some footage I recorded from a game. I am Using OBS studios as the recording software and I have 920 GB available space on my hardware
• SOUND FORGE

  3 answers, most recent on 11/24/2021

  RE: [Solved] technical problems with soundforge 15 pro. keyboard, cursor, level
  Welcome to the Magix Sound Forge users community @Martin-Piyadhammo. I donot recall any reports of all these issues happening at once. Does your PC have the minimum requirements. Win 8 or 10, Processor: 1 GHz RAM: 512 MB Graphics card: Onboard, min.
• Movie Studio

  3 answers, most recent on 11/17/2021

  RE: [Solved] Movie edit pro 2022
  @PAL21 Hi Try the following in order until one works Press F9 to reset the screen layout.  If you can see the top menus select Window, Windows arrangement, Standard  Select File, Settiings, Reset program settings to default  Using Windows File
• Movie Studio

  27 answers, most recent on 11/7/2021

  RE: [Solved] Error in module "OpenCL.dll"
  Stopped, removed and re-installed Intel HD Graphics 530. Note the following message from Intel: "A customized computer manufacturer driver is installed on your computer. The Intel Driver & Support Assistant is not able to update the driver.
• Movie Studio

  13 answers, most recent on 9/24/2021

  RE: [Solved] Exception 0xc0000005 "ACCESS_VIOLATION"
  @LuckyCharms Reading your system spec I am immediately concerned by the fact that your HD630 Graphics driver is stated to be released in July 2017! This page lists the latest version as 30.0.100.9864, released just a couple of weeks ago. As the
• Photostory

  4 answers, most recent on 9/18/2021

  RE: [Solved] Error during export MP4/HVEC
  Hi, Thx .. I have enabled the multiple IGP in the BIOS . (multiple IGP was disabled in my BIOS) and I now see the Intel HD 630 graphics car. I am able to use this GPU within Photostory. Many thx there! I have checked the specifications and I must
• Music Maker

  20 answers, most recent on 11/26/2021

  RE: [Solved] OpenGL 2.0
  @David-Barselow The graphical user interface of Music Maker needs a graphics card that that supports the OpenGL 2 standard.
• Movie Studio

  8 answers, most recent on 8/7/2021

  RE: [Solved] See only black screen on Movie Studio 18 while importing HEVC file
  @Tomas-SVK Hi Thanks for the quick reply. The computer specification is the absolute minimum for running Movie Studio 18 (MMS 18) this and the Go Pro video format gives rise to two major problems: the processors integrated graphics - HD4000, and
• Other products

  3 answers, most recent on 7/23/2021

  [Solved] Movie Studio 18 Suite - Green Flicker in video playback and render
  Recently upgraded to Movie Studio 18 while retaining the version 17 for comparison and discovered a problem with the playback.I'm getting garish bright green flickers on the playback that are not present in the source MP4 when watched and the same