• Music Maker

  2 answers, most recent on 1/4/2024

  [Solved] Poor audio playback
  Hello I'm having a problem with the sound output/playback in the MusicMaker 2024 program. I got 3 new sound packs today and installed them, but when I tried to use the sounds they were full of background static and the rhythms and tempos were off.
• Video Pro X

  10 answers, most recent on 12/5/2025

  RE: Video Pro X 11 Crashes Every 5 Minutes
  @johnebaker VPX 11 is old software and, due to its lack of modern GPU support and the PC not having an Intel CPU with integrated HD520 or better iGPU, should be considered obsolete with respect to modern GPU's such as the RTX 2060 which could lead
• SOUND FORGE

  6 answers, most recent on 8/5/2025

  RE: Having Problems With Sound Forge 17 Crashing Or Otherwise Not Working?
  It's a Dell Optiplex 7050 Micro so technically it's a desktop but not a conventional (large footprint) desktop. It has an Intel I7 quad-core 2.84 GHz processor with 32 Gb memory. The HDMI port is on the motherboard and it also has 2 display ports.
• Music Maker

  3 answers, most recent on 10/13/2023

  [Solved] v32 update breaks the bar counter?
  Hi, after updating to the latest version my songs have gotten "corrupted" - the bar counter at the top is no longer adjustable, it's just a square in the left corner (basically zero bars). Playback now starts from the beginning every time, not from
• SOUND FORGE

  4 answers, most recent on 5/14/2025

  RMS Level
  New on Sound Forge 17, on Windows 11, with a Blue Snowball mike, drivers updated, recording an audiobook. My ACX check gives me an error only on RMS level. I can't find where to see any RMS level setting or adjustment anywhere. I see on this site
• Movie Studio

  2 answers, most recent on 1/20/2026

  VIDEO A MODIFIER AVEC LA FONCTION "Effets - couleur, contraste .....
  J'utilise MAGIX depuis une vingtaine d'années, et là je viens d'installer MAGIX 2026. Or, j'ai un gros soucis, dès que je veux aller dans les "effets", j'ai comme un blocage du PC pendant 2 à 4 minutes pour accéder à la fonctionnalité souhaitée
• SOUND FORGE

  One answer, on 10/29/2024

  res code
  I have win 11 pro 64 bit I installed sf18 two weeks ago and yesterday it ask me of code again I can not find the email that i Had received first time could you help by sending it again.
• Movie Studio

  46 answers, most recent on 1/28/2026

  BEWARE Latest Nvidia GTX 591.44 Drivers
  Greetings All, Installed the Nvidia graphics driver 591.44 (591.44-desktop-win10-win11-64bit-international-dch-whql) earlier today. Just tried to export a video and MS 2025 says "please update to latest graphics driver" (or words to that effect) and
• Movie Studio

  3 answers, most recent on 8/8/2024

  Will not record Video from Camcorder via FireWire
  Running trial version of VS 2025 but it will not record or receive Video from my Camcorder via FireWire. It knows the camera is there as I can stop and start it from the on screen display, but no Video appears in the preview screen. I am running
• Music Maker

  2 answers, most recent on 3/15/2026

  RE: I installed Music Maker 2014 in new computer.
  @TERRY-BEACH Hi Error code -10  means the program online connection had an error, or was dropped/interupted. Assuming the new computer is running Windows 11. If the serial number begins with P2- then this may be the issue, the P2- serial numbers
• Other products

  2 answers, most recent on 10/21/2025

  [Closed] Sony Vegas
  I have the software been holdin for years; Sony Vegas Pro HD Platinum 11.0; think it was free from something I bought from Newegg, and I would have had a different email address back then; I had it installed and working for a short time - way back
• ACID

  One answer, on 7/1/2024

  RE: morph pads
  Interesting... I've not had that happen in ACID Pro 10/11? Have you opened a support ticket?
• Movie Studio

  61 answers, most recent on 7/25/2024

  [Solved] My MAGIX software will not cut a DVD to Disc
  I have used Video Easy and the Movie Edit Pro Plus to convert recorded MTS files to DVD and write to disc for years. A change of computer put me on to Windows 11 and I haven't been able to create DVD discs since. Repeated appeals to MAGIX Support
• Movie Studio

  2 answers, most recent on 11/24/2025

  RE: téléchargement video deluxe 2013 impossible
  @claude-DIAZ Les anciens programmes de téléchargement ne fonctionnent plus depuis au moins deux ans. Auparavant, le support Magix (infoservice@magix.net) fournissait les programmes d'installation aux utilisateurs qui en faisaient la demande, mais il
• Video Pro X

  4 answers, most recent on 7/20/2023

  [Solved] cannot use hardware acceleration burning Blu-ray disc
  I'm using VP-X15 on a Windows 11, 64b, LT. I updated my graphics card drivers a couple of days ago, I have an Intel Iris Xe, v31.0.101.4502, and a NVIDIA GeForce RTX Ti, v31.0.15.3640. When I burn a Blu-Ray disc I get a message similar to 'Cannot
• Other products

  2 answers, most recent on 11/30/2025

  Installation Magix Audio Cleanic 16 deluxe
  I've a problem to install Magix AUdioCleanix 16 deluxe on a new desktop with Windows 11. At the end of the install process, the product refuses to work, telling me I've yet been registrated. It is true, Magix was installed previously on 3 other
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @johnebaker @Can-Dive @Gid @AAProds @Iris-Willis Hi. I'm back. Looking at the new file from Gid I still can't use it. I also see no thumbnail from the images even if I change the file extension. The new file crashes both MMS 2024 and VPX14. Will
• ACID

  9 answers, most recent on 10/5/2023

  [Solved] What the hell has happened to Acid. It's terrible.
  Installation issues, update issues, missing files and the list goes on. Since 05 I've been using Acid and stopped at v8 when you could buy them in most stores. I ran into trouble with the demo version. Thought Acid was reliable and skipped straight
• Movie Studio

  3 answers, most recent on 2/6/2025

  Unable to install Magix programsUnable to install Magix programs
  Vanha tietokoneeni lakkasi toimimasta ja sain uuden kannettavan. Asus Viviobook Win 11 16/512. Ryzen 5. Ongelmana on, että Magis-ohjelmat kieltäytyvät asentamasta tietokoneelleni. Tilaa on vielä 400g. Heti alussa tulee viesti: "Kohdeaseman jäljellä
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  @NappeR Just in case, have you also tried earlier versions or only version 14? I currently don't know which one is needed by Acid Pro 11 but Acid Pro 10 needed the C++ Redistributables from 2013 (Version 12). And make sure you restart after you
• Movie Studio

  2 answers, most recent on 5/20/2025

  Réinstallation
  Je disposais du MAGIX PREMIUM 2018, N° de Série:P3- removed by moderator mais après téléchargement et ouverture du logiciel, le numéro de série n'est pas accepté. Je ne comprend pas! Il s'agit du même PC dans lequel j'ai changé le Disque SSD et suis
• Movie Studio

  21 answers, most recent on 10/18/2025

  RE: Why Chromma key - gives additional collours on video ? Why
  @badbob Hi Thanks for the clarification, and trip down memory lane. I first started with Movie Edit Pro 11. Added 13/10/26 : From the software disc images it looks like you have MEP 2018 as the current version installed. With respect to the effect
• Audio Cleaning Lab

  22 answers, most recent on 8/3/2025

  RE: Webradio
  SOUND FORGE Audio Cleaning Lab 4 when i try to record it comes up with no sound card found. its a new comp as the last one died last week. on the old one i had Audio & Music Lab Premium and it work fine till the hd failed. i did install it on
• Movie Studio

  14 answers, most recent on 11/15/2025

  RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem
    Microsoft Windows 11 Home (64-bit) 25H2 (10.0.26200) Processor                      Intel® Core™ i9-13900H Graphics                         Intel® Iris® Xe Graphics Audio                              Realtek High Definition Audio AVG Secure VPN