• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @Barry-Wiseman Please remember these are user to user forums, not any contact for Magix staff so no-one who can help you is likely to see your post, sorry. Moderators are NOT Magix employees and we have no direct access to any staff member. Also,
• Movie Studio

  9 answers, most recent on 10/17/2025

  can someone help me remove dog barking and a car racing up the street
  i filmed a great interview and during filming in the summer the owner of house opened windows it was only at edit time i heard the dog and car. it would be good to tone down or remove them i tried dimming the frequency of dog in graphic
• Music Maker

  7 answers, most recent on 3/29/2026

  RE: Loops unlimited will not load
  @Dustin-McClinton @John-Woodford7724 As you can see from several posts in this forum, the servers have been offline for the past few days. I'm not sure if they're all back online now. You could try to click on the button to clean up the in-app-store
• Samplitude

  2 answers, most recent on 2/27/2023

  RE: [Solved] Can't play VSTs after installing 2023 in Music Maker bundle
  @roddol If playing VST instruments with the on-screen keyboard works fine, there is a problem with the connection of your MIDI keyboard. If you use Music Maker then make sure that MIDI REC is enabled in the track header. A simple restart of your
• Music Maker

  3 answers, most recent on 5/11/2023

  [Solved] PROGRAM WILL NOT DOWNLOAD
  I've had MUSIC MAKER 2023 for over a week. The manual downloaded without a problem, but the actual music maker feature will NOT DOWNLOAD. I have Windows 11 and it still won't download. I tried to contact the sales department but every response I get
• Movie Studio

  One answer, on 1/10/2025

  no proDAD
  i cant seem to access any plugins in my new install of movie studio suite 2025. have clicked everything in the help tab..  
• SOUND FORGE

  One answer, on 7/1/2025

  Sound Forge Audio Studio 17 won't reinstall on my Windows 11 computer
  Recently had to reset my computer which deleted all apps. Now trying to reinstall the program. Error msg says: Voucher code invalid or already used. The code is valid and I don't understand the part about it being already used. Need help.
• Movie Studio

  11 answers, most recent on 1/20/2026

  RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
  @AAProds Hi Al, I, too, had to de/reactivate when I updated VPX, but not VDL, as I had never put VDL on my laptop. I guess that I now have 2 activations of VDL for the same computer. The update didn't help with my current project. The photos, videos
• Movie Studio

  34 answers, most recent on 11/26/2025

  RE: MP4 audio going out of sync
  @ron-griswold Greetings, there are several rasons why this could be, the most obvious being a variable frame rate. there are several post on this forum about audio out of sync. To help others to help you we need more information about the file.
• Movie Studio

  14 answers, most recent on 5/6/2023

  [Solved] Intro/ Outro animations
  Hi, on Magix Movie Studio 2023 Suite, which have recently installed under win 10, I must be doing something wrong or something else is happening. .I try to use an animation from Intro/ Outro animations section,but appears on the preview monitor as a
• SOUND FORGE

  10 answers, most recent on 2/12/2025

  RE: Sound Forge 18 Build 21Back Up Toolbars?
  Thanks for the reply. Unfortunately restoring the registry keys you mentioned didn't help. I actually suspect that the changes I'm making are not being fully recorded in the registry. Currently, I can make changes to the toolbar layout and then
• SOUND FORGE

  9 answers, most recent on 5/7/2025

  RE: Sound Forge Pro 18 failed to install Noise Reduction
  Yes, everything is there. I think I was just confused by the pop-up message during the install that said I needed to uninstall my previous version of noise reduction (given that this is a new pc). I have everything installed and working. I
• Movie Studio

  6 answers, most recent on 9/12/2025

  RE: Replacing music - Video deluxe 2026 Premium
  Your question has been hidden because it does not related to the subject the this thread, which is about replacing/deleting a music object. @johnebaker It might help if the title of this thread could be changed to reflect the OP's problem, rather
• Movie Studio

  27 answers, most recent on 8/1/2024

  [Solved] No Longer Able to Render Project
  No Longer Able to Render Project I have been using Magix Movie Studio for years without any issues...until now. I have the 2023 version and have had it for almost 2 years. When I go to render the movie to export....after about 30 seconds I get a box
• ACID

  3 answers, most recent on 3/6/2025

  [Solved] Loop Library
  I notice other complaints about no loop library in Acid Pro 11. It seems an impossibility to install the loop library .... HELP!
• Video Pro X

  One answer, on 11/25/2025

  RE: [Closed] Vegas 23
  @jkerry211 Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 to 2025 versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should
• SOUND FORGE

  16 answers, most recent on 8/9/2023

  RE: [Solved] Sound Forge 17 S# not working for POST 365 acc.
  OK guys! After a long wait; months of not being able to use SF because my S# was messed up on their end with the SF17 upgrade, they finally solve the problem by granting me a full SF perpetual licence.They can't figure out what went wrong because I
• Video Pro X

  5 answers, most recent on 9/3/2023

  [Solved] Very bad quality on imported video
  Hello everyone, I've just purchased Video Pro so not familiar with it yet. Forgive me if the solution is obvious. When importing this video I'd like to edit, this is how it appears in the preview screen. It's a .mov, so I thought perhaps that was
• Movie Studio

  4 answers, most recent on 1/12/2026

  RE: [Closed] Computer IDD
  @stephen-s4481 Hi and welcome to the forum - albeit the wrong one. . . . . Vegas movie studio HD Platinum 10.0 . . . . Vegas products, except for Magix Movie Studio 18 to 2025 versions, have their own forum, link is at the bottom of this page, I
• SOUND FORGE

  4 answers, most recent on 6/10/2025

  RE: SF18 in 1440p resolution looks blurred
  I'll have to keep SF 14 on-hand for now. Fortunately, multiple versions of SF can coexist on the same PC without issue.You are welcome Paul.Glad you got the display issue acceptable. I am happy to share my knowledge of the program and help out.
• ACID

  7 answers, most recent on 9/22/2025

  RE: Waves L3 Multi- & Ultramaximizer V16 can't be added, but visible
  Hi, thanks for your ideas guys. Very kind of you! I tried what SP suggested; this didn't help. dray4co: your suggestion i'm not sure if i'm wrong but on the folder in ACID 9 i only have 4 files, while in ACID 11 i have 6 files (the 2 files i have
• Movie Studio

  3 answers, most recent on 5/28/2025

  RE: Does Movie Studio 2025 Platinum support HEVC?
  Thanks for the help and advice. I took the 'upgrade' offer and installed Movie Studio 2025, and was able to open one of the DJI Action 4 videos, no further fiddling needed. I haven't gone any farther, but will check out the tutorials when I get back
• ACID

  One answer, on 3/11/2025

  ACID 10 cant input serial number
  I recently purchased a new computer and I am reinstalling Acid 10, however the prompt to enter my code does not work.......It lets me input one number and thats it....Help?
• Music Maker

  8 answers, most recent on 7/13/2023

  [Solved] MIDI duplication of track 'stutters'
  Good day, my magix people When I duplicate my piano MIDI track by using ctrl and dragging the new track will 'stutter'. What I mean by that is that after every note there is complete sudden silence, while the original rolls (let the tone fade out)