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  • SOUND FORGE
    9 answers, most recent on 11/30/2021
    [Solved] Error Code: -57 on Windows 7 PC Laptop
    Hi all, I have just downloaded Soundforge Pro 15 (64 bit) on my windows 7 laptop, but I'm getting "Error Code: -57" Does anyone have a fix to this?
  • Music Maker
    2 answers, most recent on 11/28/2021
    [Solved] NO Sound
    I have just installed Music Maker Premium 2022 on my Windows 10 (64 Bit) laptop, but no sound is playing even though the sound meters are activated. This my laptop spec: Device name    DESKTOP-ALIENProcessor    Intel(R) Core(TM) i9-10980HK CPU @
  • Movie Studio
    11 answers, most recent on 11/29/2021
    RE: [Solved] Movie Studio 2022 Suite entry point not found
    The system specifications for Movie Studio 2022 suite say that Windows 8 or above is required. I think MEP 2021 did as well - I can’t remember, I use MEP
  • Movie Studio
    11 answers, most recent on 11/29/2021
    [Solved] Movie Studio 2022 Suite entry point not found
    I just bought Movie Studio 2022 suite I also have Movie Edit Pro 2021 I installed but when I went to start all it will say is the procedure entry point CreateDXGIFactory2 could not be located in the dynamic link library dxgi.dll. I use Windows 7..
  • Movie Studio
    5 answers, most recent on 11/14/2021
    [Solved] Capture/Import Mini DV Tapes Using MEP2013 (or MEP2016)
    Hello johnebaker and the Gang - Hope everyone are doing fine 🤓 Yes I'm fully aware MEP 2013 is ancient however I'm inquiring: With regard to Windows 7 Pro, does MEP2013 have the capability of capturing Mini DV Tapes (via firewire) 'without' the need
  • Samplitude
    20 answers, most recent on 11/15/2021
    [Solved] "Computer is overloaded" DSP is over 100% same project was fine before
    I'm working on a project. It was playing fine. Without adding any new tracks or effects it went from fine to slowing down and giving me the message, "computer is overloaded. Please increase buffers or reduce real time effects or track number".I'm
  • ACID
    One answer, on 10/12/2021
    RE: [Solved] Acid pro 10 keeps crashing with a slight key and bpm change
    Hello! Below are some general troubleshooting steps you can try regardless of the error. Please attempt these: Reset the software Check for and Install Windows Updates - On Windows 7 you can search for "Windows Update" via the Start Menu. On
  • Movie Studio
    13 answers, most recent on 9/24/2021
    [Solved] Exception 0xc0000005 "ACCESS_VIOLATION"
    Not sure what's going on. Program has hanged and crashed a couple of times now. Here is the log. Any advice would be great - other than update the program. I know there is one update available, but this was happening before the update was there. I
  • Other products
    5 answers, most recent on 9/21/2021
    [Solved] Movie Studio Plantinum Suite
    You broke it - you fix it. I'm a registered OWNER of this software and it has worked beautifully for many years. Now when I open MY software it gives me a error message and sends me to YOUR website - as if you expect me to BUY an upgrade. I'm not
  • Photostory
    One answer, on 9/18/2021
    RE: [Solved] H.264 fails
    I got it fixed, I had to turn on hardware acceleration in windows 10 to get it to work its off by default. I found it in a post and all worked fine after turning it on. I could then use the photostory to turn it on and off. How to enable or disable
  • Audio Cleaning Lab
    2 answers, most recent on 9/15/2021
    [Solved] Audio Cleaning not importing cd
    I had Audio Cleaning Lab 20.0 2014 for approximately 7 yrs. however, it stops importing my cds. It was working fine for a long time. I placed the cd in my player and clicked on import, but nothing happens. I have a Windows 10 Hp, Intel Processor, 16
  • SOUND FORGE
    2 answers, most recent on 9/14/2021
    [Solved] Can't record
    I have Sony Sound Forge 11 Pro build 234. It was installed in a computer with a Sound Blaster ZXR audio card. The OS was upgraded from windows 7 to 10 pro and it worked perfect. I installed the card and Sound Forge in a new computer with a fresh
  • Music Maker
    2 answers, most recent on 9/12/2021
    RE: [Solved] getting error
    @Karan-Kashyap I think it should help if you disable the controlled folder access temporarily and try to install the software again. You can enable it again if everything is installed and
  • Movie Studio
    3 answers, most recent on 9/11/2021
    [Solved] Movie Edit Pro 2021 and end credits bug
    Im trying to make end credits to my video with effect animation "down to up" but there is not that option available.... There is two "from left to right" and "from up to down" options... But not any from "down to up" and "from right to left"Software
  • Movie Studio
    2 answers, most recent on 9/8/2021
    [Solved] MAGIX Movie Edit Pro 2022 Premium
    I´ve just realised that the latest version of MAGIX Movie Edit Pro (Video Deluxe) is for Windows 10.I´m running Windows 7.When I try to start Movie Edit Pro 2022 Premium I get an error...Can find access point to CreateDFXGIFactory2 in library
  • Movie Studio
    19 answers, most recent on 9/11/2021
    RE: [Solved] full screen
    @Nils-Klykken Hi and welcome to the user to user forums. The 2014 version of MEP was for Windows XP, Vista , 7 , and 8. It is not Windows 10 fully compatible. Sorry. Ray.  
  • Movie Studio
    19 answers, most recent on 9/11/2021
    [Solved] full screen
    I have Movie Edit Pro 2014. After changing from Windows 7 to Windows 10 it is impossible to monitor full screen. When ticking off "video monitor fullscreen" the video disappear.
  • Movie Studio
    3 answers, most recent on 8/23/2021
    [Solved] Movie Studio 18 Platinum will not start
    Hi, I have just purchased and installed Movie Studio 18 Platinum, when I double click the icon it will not start, nothing happens. I have other Magix products installed (older version of Movie Edit Pro Plus, Magix video Pro X) and these start
  • Samplitude
    8 answers, most recent on 8/25/2021
    [Solved] Setup - Options I use do not recognize M-Audio Keystation 49es
    What I need? Settings required to use my M-Audio Keystation 49es I just started trying to use the software this week and cannot get my midi keyboard to work. There is a special offer to upgrade this software to PRO but I cannot consider that if I am
  • Samplitude
    7 answers, most recent on 8/20/2021
    [Solved] Cant seem to figure out how to get started with this program
    program: Samplitude Music Studio 2019 ver: 24.0.0.36 (DP3) OS: windows 10 64-bit headset: HyperX Cloud Revolver S 7.1 (USB-A) so there's a few things that I'm really struggling to figure out. the first one being that I'm trying to figure out how to
  • Movie Studio
    One answer, on 8/15/2021
    [Solved] Unregister and Reregister software
    Hi Support Team,I've purchased a license for Magix Movie Edit Pro 2016 premium.The serial number is:XXXXXI've recently upgraded my OS from Windows7 to Windows10 and I'd like to reinstall the software.However, when I try to activate the software
  • Off topic
    2 answers, most recent on 7/27/2021
    [Solved] How Do I Transfer Magix Software To A Newer Computer
    OK, tried to use Magix Help but the article won't open. I have downloaded Magix Photostory 2021 (updated version) to my old computer (Windows 7) and would like to transfer to my newer computer (Windows 10). Although, Windows 10 and I have a
  • ACID
    One answer, on 7/28/2021
    [Solved] Acid 8.0 Rendering tracks 24bit 44,1Khz mono
    Hi! Is there an option for 24 bit 44.1Khz mono when rendering files? I only get to render in stereo when I use 24/44,1 I use Acid 8.0 version 8.0.12 (build 26) 64-bit, Windows 7 pro 64-bit. Your help is much appreciated! Thank you. Thomas
  • Music Maker
    4 answers, most recent on 7/19/2021
    [Solved] Music Maker Premium 2021 reset to Free Edition
    The "Activated Content..." window is empty. When I go to the MAGIX Account window and enter my Music Maker 2021 serial number, by copying from the clipboard from the email you sent me Nov 27 2020 with the serial number, and press the Activate
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