• Movie Studio

  2 answers, most recent on 4/22/2022

  RE: [Solved] No access to online content?
  @LongJohnSliver Hi and welcome to the forum. As the message says: . . . . This section is available exclusively to subscribers of . . . . ie access to the Online content is only avaialable if you have a valid Subscription, if you purchased the
• Movie Studio

  2 answers, most recent on 4/22/2022

  [Solved] No access to online content?
  Today when I fired up my (Sony) Movie Studio Platinum (v13.0), it offered me an upgrade to Movie Studio Platinum (v2022) which, as I originally bought the application 9 years ago, I figured was 'about time.' That was this morning. Here I am, 10
• Video Pro X

  8 answers, most recent on 4/26/2022

  [Solved] system crash Video pro x13
  Hi I have this problem on Video pro x13 fully up to date version just brought it and updated yesturday Installed on two machines 1= windows 10 i7 nvidia 780TI 1= windows 11 pro i9 10900 cpu with a nvidia 980TI 32gb RAM both showing same error below
• Video Pro X

  26 answers, most recent on 4/20/2022

  [Solved] Is the current version of VPX reliable?
  I would like to upgrade from an old version of Video Pro X, but I see that users of some recent bug-fix versions are still having problems. Is the latest bug-fix version of VPX reliable? I mean VPX 13 (.2.155). I have confirmed with Magix that
• Music Maker

  6 answers, most recent on 4/14/2022

  [Solved] some soundpool i bought not loading at all
  I just uploaded to the latest magix but before i did this a few of my soundpools i bought are not loading, they just stopped loading and are acting as if i didnt not buy them...so i thought for sure when i updated to the latest then they would
• ACID

  2 answers, most recent on 4/8/2022

  [Solved] using loops unlimited with acid pro 10
  I have Acid Pro 10 and subscribed to loops unlimited. My question is: how do I access the loops unlimited when creating in Acid Pro?
• SOUND FORGE

  2 answers, most recent on 3/29/2022

  [Solved] Can't access mp3 audios to playback
  The dropdown menu to open and choose a file to playback no longer contains the mp3 option. The music file's name appears on File Name when I choose the All Files option, but does not appear when I choose the "All Known Media Files" option. How do I
• ACID

  4 answers, most recent on 3/26/2022

  [Solved] Instruments and Loop Collections Won't Download
  Hi, I have ACID Pro 10. I am not able to download the instruments and loop collections that are located in the Help tab. When I click on that option, nothing happens. I'm unsure if I'm missing something that's preventing me from accessing this
• ACID

  2 answers, most recent on 3/26/2022

  RE: [Solved] Key change markers not activating
  Hi @Brian-Evans3531 yeah, so this isn't as straight forward as it seems. Without more detail I think its probably because you have not set root notes and keys for your clips. Here's how to do that... Audio Clips Only Loops and Beatmapped audio
• Photostory

  4 answers, most recent on 3/18/2022

  [Solved] I am currently usingPhotostory Deluxe Vers. 20.1.62 (UDP3)
  In short, does this version have the "WIZARD" option? If so, how can I access it? 2nd Q. how do I add my own audio/cd songs to my slideshow? Thanks in advance.
• Music Maker

  3 answers, most recent on 3/15/2022

  RE: [Solved] Loading Soundpools
  @Jerry-Miles Hi, I have Soundpool Collection 20 DVD which is spDVDcol_20 and everything went into C:/Users/Public/Public/Documents/Magix/Common/Soundpools/Basics_20 as shown below: You have Collection 18, so you should create a folder Basics_18 and
• Music Maker

  One answer, on 3/14/2022

  RE: [Solved] White Noise
  @amburrito Which audio driver is selected in the program settings of Music Maker? If it's Magix Low Latency it is normal that you cannot use other programs at the same time as Music Maker. This is how the driver is developed. White noise could be a
• Rescue Your Videotapes!

  3 answers, most recent on 3/13/2022

  RE: [Solved] Magix Video Saver
  @Trond-Ulven, @CubeAce Hi Video Saver is also known as Rescue your Video Tapes. . . . . Tha system will not grab the video from my VHS player No video on the screen. . . . . The most common fixes of the issue you are having are: In Windows
• Video Easy

  5 answers, most recent on 3/9/2022

  RE: [Solved] capture card not recognised
  @Drew-Taylor Hi In the Windows settings, Privacy, Camera and Microphone options ensure that the option Allow desktop apps to access camera/microphone are set to on. John EB
• SOUND FORGE

  6 answers, most recent on 3/4/2022

  [Solved] Constant Crashing on New Project
  Hi, Win10 Sound Forge Audio Studio 14 v14.0 (Build 90) 64 bit Got it through Humble Bundle. Installed fine but unable to start a new project as crashing whenever I select 'New' project. Error message: Exception 0xC0000005 (access violation)
• Music Maker

  2 answers, most recent on 3/3/2022

  [Solved] Latest update causes track controls not to display properly
  Version 30.0.4.44 track controls Mute Solo etc do not display properly they are cut off the menu and can not be accessed. Using Windows 10.
• Movie Studio

  14 answers, most recent on 2/14/2022

  RE: [Solved] Could not connect to selected device
  @Gita-Lalezari I would check and update your Firewire driver. My initial "default" Windows 10 driver was this: I then followed this procedure: https://www.startech.com/en-au/faq/firewire-cards-windows-legacy-driver-swap and ended up with this
• Movie Studio

  14 answers, most recent on 2/14/2022

  [Solved] Could not connect to selected device
  Hello, I just purchased this program for my pc which runs windows 10. I have installed a firewire port and I was able to capture my movies from my canon mini dv recorder last night. I was able to transfer 2 of my films, but when I went back to it
• Movie Studio

  5 answers, most recent on 4/13/2022

  [Solved] MovieStudio 2022 - mpeg2_x64.dll error
  I am hoping someone can explain how to fix what is showing up as a "serious program error" and causes MovieStudio 2022 to shut down. When opening the program, I get the error message: Error in module"mpeg2_x64.dll" (Load address 0x00007FFB96F40000)
• Movie Studio

  14 answers, most recent on 2/10/2022

  RE: [Solved] Unable to capture videos, images with Record videos, images
  @joserobles1941 Hi José Check that a Windows update has not turned off the Windows settings, Privacy, Camera and Microphone settings Allow desktop apps to access the Camera/Microphone John EBForum Moderator
• ACID

  3 answers, most recent on 1/30/2023

  [Solved] Media Manager in Acid Pro 10?
  Hi, Im evaluating the Acid Pro 10 product via demo before I purchase, and I am wondering if there is a better way to naviagte loops, other than the Explorer, and manually navigating thru a ton of sub folders.   In the support documentation, I see
• Video Pro X

  4 answers, most recent on 1/23/2022

  RE: [Solved] Copying objects / ranges from one project to another
  @Trevor-Atchison Hi, There are several ways. One: Copy everything that you want to a new Movie, give it an appropriate name, Export the Movie (.MVD). Open the new project, import the Movie (.MVD), copy and paste from that Movie to the other one.
• Photostory

  2 answers, most recent on 1/20/2022

  [Solved] Crash when exiting the program, Qt5CoreMx64Qt5.15.1.dll
  Hello, I have Problems with Photostory Deluxe It crash when exiting the program. Also an update is not possible, because for this the program must be terminated and here the main program crashes and also the update installer. The error message
• Other products

  4 answers, most recent on 1/13/2022

  [Solved] Movie Studio 2022 Platinum Error in Module "OpenCL.dll"
  Hello, Have just tried to install Movie Studio 2022 Platinum on a recon laptop. Drivers have been updated on both Intel & Lenovo websites. Intel® Core™ i5-6200U CPU @ 2.30GHz Intel® HD Graphics 520 ProviderIntel Corporation Version