• Video Pro X

  One answer, on 1/21/2022

  [Closed] Create Activation Code -- Computer ID did not auto-fill. Where is it?
  Help please. I really need to start using this software:VEGAS Pro 19 I down-loaded it last night from Best Buy and got as far as entering the product code and serial number. But the Computer ID did not fill in and I must enter. What/where do I find
• Samplitude

  One answer, on 1/19/2022

  error code -14
  It says that the serial number for Samplitude 2021I entered is wrong but I actually copied the the serial number from the the product list that is on my account with you. It is being activated on a new computer, because the old computer died. So I
• Video Pro X

  3 answers, most recent on 1/19/2022

  RE: I have always use Adobe Editing program and don't know alot about your
  @Patrick-Coffey Hi Pat. None of the current programs are being sold as marked ready for Win 11 yet so Win 10 is the best operating system to have for Magix products. The first thing you should do is check if your computer system is powerful enough
• SOUND FORGE

  One answer, on 1/17/2022

  reg number
  hi I have bought a new computer and need my registretion number for my sound forge 15  regards per Madsen denmark..
• Video Pro X

  23 answers, most recent on 1/27/2022

  RE: [Closed] Neat Video Resolution
  @Pawel-Rybinski, @CubeAce Hi More questions - What are the Project settings for resolution and framerate?  What version number are the installed drivers for the GTX 1060? The latest drivers are:Gaming Ready (GRD) v 511.23 (30.0.15.1123)Studio
• SOUND FORGE

  One answer, on 1/12/2022

  Serial Number is not valid
  I installed my version (PC) of Sound Forge 13. I will not run no matter what I do. I get an error message that says "serial number is invalid". I ran the correction software suggested on your website. Totally useless as it detected no Magix software
• Photostory

  5 answers, most recent on 1/13/2022

  RE: Error on "free downloads"
  @arnenu2 Thanks for the additional information. I’m not at my desktop computer (where all my Magix apps are installed) so cannot check this but is there an option under Help to Register online? If so could you try clicking on it and see whether a
• Other products

  One answer, on 1/12/2022

  [Closed] Vegas Pro 13 need to download to a new computer
  How do I access the download for the software that I purchased previously? I have entered the S# and was told it needed to be registered and when I went to register the number I was told it already was registered but never take to a download option.
• Music Maker

  10 answers, most recent on 4/18/2022

  RE: Unable to obtain Activation Code on Music Maker Premium 2022
  @neal-roll You cannot activate Music Maker with the computer ID. This only works for other Magix Software. You just log in with your user account and enter the serial number. Then Music Maker Premium Edition is registered to your account. After that
• Music Maker

  10 answers, most recent on 4/18/2022

  Unable to obtain Activation Code on Music Maker Premium 2022
  I purchased the download version of MMP2022 and run WIndows 11. Using the voucher, got the serial number, and registered the software. At that point I could not proceed to get the activation code. Using every number in my computer, the form would
• Movie Studio

  27 answers, most recent on 1/29/2022

  RE: Aspect Ratio and Movie name problems
  @clement5 Hi I think you may have missed the point of part of my comment - computer monitors and TVs - none CRT devices, mobile phone, tablets, etc all use square pixels. The issue with DVD pixels is that they do not fit easily in to a digital
• Samplitude

  No answers, created on 1/10/2022

  my serial number is not being recognized.
  MUSIC STUDIO 12 DELUXE. The program was working fine. I switched to another window 10 computer. It states my serial number is invalid. My serial number has a LETTER in it. My serial number has 24 characters. I can't go any further.
• SOUND FORGE

  4 answers, most recent on 1/8/2022

  Update issues - crashing and static
  I got a notice that an update was available on Sound Forge 15 so I installed it and every since it either suddenly turns all my audio into loud static, it crashes completely or both. I can't seem to find a contact number or email for customer
• Video Easy

  23 answers, most recent on 1/9/2022

  RE: Terrible lip sync!
  @David-Roxburgh Hi . . . . I'd expected to hook it up and get a decent capture but the lip sync is really poor - it varies a lot . . . .   Sync issues can be caused by several factors: dropped frames during capture poor tape signal level loss of
• Video Easy

  23 answers, most recent on 1/9/2022

  RE: Terrible lip sync!
  @David-Roxburgh Hi . . . . I'd expected to hook it up and get a decent capture but the lip sync is really poor - it varies a lot . . . .   Sync issues can be caused by several factors: dropped frames during capture poor tape signal level loss of
• Movie Studio

  5 answers, most recent on 1/8/2022

  RE: Trying to register and activate the software
  @darkstar5d Hi and welcome to the forum We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this
• Music Maker

  10 answers, most recent on 1/7/2022

  RE: Upgrade 2021-2022
  I have the full version of MM 2021 Premium installed on NTB (NTB-notebook). I later found out on Magix that it was possible to install the free version. I installed the free version on my computer (PC). When launched, Magix offered me an upgrade
• Off topic

  4 answers, most recent on 1/6/2022

  RE: 5/1/2022 Enrolment with MAGIX (& Other, Musicmaker etc.)
  @Ninian-Bacchus Welcome to the Magix user to user forums, so not a contact for any Magix staff or administrative patrons, sorry! Your serial number has been removed from your post because these are public forums and personal, confidential data like
• Audio Cleaning Lab

  7 answers, most recent on 1/5/2022

  RE: AAC codec activation
  @Christopher-Turner Hi . . . . Audio Cleaning Lab 17 version 17.0 . . . . It looks like you are going to have to purchase the codec again if you cannot find the activation number - I assume you do not have the email that you would have received when
• Music Maker

  3 answers, most recent on 12/30/2021

  RE: Return product. this product is horrible.
  Using the serial number on another computer If you want to use the serial number on another computer or after reinstalling your operating system, you must deactivate the program on your current PC. This "releases" the serial number from the current
• Video Pro X

  6 answers, most recent on 12/30/2021

  RE: VPX running in bootcamp partition on a PowerMac workstation?
  John and Ray, this is great information, thank you! In particular, I'm surprised about your comments regarding graphics cards. In correspondence with Magix three years ago (the project stalled for various reasons in 2019), regarding ideal
• Movie Studio

  One answer, on 12/30/2021

  [Closed] Import new media into Vegas Pro 17 Edit
  Why do my Vegas 17 pro edit crash when I import media? It works the first time but not further times. I have to force a restart the software or computer. Then it works again. I have a clever computer and it works with Windows 10. It is not a problem
• Photostory

  2 answers, most recent on 12/30/2021

  RE: Wont load my completed project. Locks up at 90%
  @ann-hesselsweet Welcome to the Magix user to user forums. Magix Support operates through a ticket system so that is how a request for help is generated. There is no telephone support. However, there are a number of very experienced users of the
• Music Maker

  8 answers, most recent on 12/30/2021

  RE: Purchased soundpools
  @Unknownjenkins Welcome to the Magix user to user forums. First, exactly which version, edition and build of MM do you currently have? Second, can you explain a little more about what you mean when you say you cannot find all the soundpools ive