• Audio Cleaning Lab

  2 answers, most recent on 3/14/2022

  [Solved] Failed registration of product I just purchased (Audio Cleaning Lab 4)
  I have just upgraded from my earlier Audio Cleaner Deluxe 17 (2016, and before that Audio Cleaner 3, from 2006) to Sound Forge Audio Cleaning Lab 4, to run in a virtual machine in Windows, as previous versions have. I decided to upgrade only because
• Movie Studio

  12 answers, most recent on 1/20/2022

  [Solved] VdLuxe slaat vast .. fout in module VCRUNTIME140.dll
  Na toevoegen van titel en exporteren film naar .mp4 verschijnt deze error en slaat programma vast. Kan ik mijn installatie repareren en hoe?? Video deLuxe Plus, versie 21.0.1.116 (UDP3) Windows 10 Home, version 20H2 (OS build 19042.1466, 64-Bit ..
• Photostory

  2 answers, most recent on 1/20/2022

  RE: [Solved] Crash when exiting the program, Qt5CoreMx64Qt5.15.1.dll
  @Thorsten-Hanke Hi For the crashing on exit see this solution - this may then fix the update issue. If the update still does not proceed try temporarily disabling your Antivirus prior to updating - some AV programs are known to block the
• Photostory

  2 answers, most recent on 1/20/2022

  [Solved] Crash when exiting the program, Qt5CoreMx64Qt5.15.1.dll
  Hello, I have Problems with Photostory Deluxe It crash when exiting the program. Also an update is not possible, because for this the program must be terminated and here the main program crashes and also the update installer. The error message
• Photostory

  4 answers, most recent on 1/29/2022

  [Solved] Mov. file will make PhotoStory crash, no matter what
  Hi folks. I'm using the latest version pf PhotoStory Deluxe (21.0.1.96) and spent the last few days watching it crash. Most times it will simply stop responding, other times it will just shut down. From what I could gather here, the most probable
• Photostory

  7 answers, most recent on 5/2/2022

  [Solved] custom audio in Photostory
  I use Magix Photostory Deluxe 20, and it looks like I can only use pre-packaged (or purchased in related online outlet) audio tracks when creating slide shows out of my photo collection. Question: is there any way to use my own audio files
• Music Maker

  3 answers, most recent on 12/27/2021

  [Solved] MM Premium detects another version, but there is not another version.
  I have these installed: Movie Edit Pro Premium, Photostory Deluxe, Samplitude Music Studio, Travel Maps. Every time I try to install MM Premium Ed 2021, it fails, it says there's another version (doesn't say which) and an error window says it can't
• Photostory

  6 answers, most recent on 12/23/2021

  [Solved] What happened to my ability to edit individual photos?
  I'm a very new user working with Photostory Deluxe (just purchased in Dec. 2021; can't find the version #) on a laptop running Windows 2010. I built a slideshow containing 15-20 slides and was able to edit each one individually using fade-in,
• Photostory

  6 answers, most recent on 12/15/2021

  [Solved] Photostory Deluxe 2022 Error on Start-up and Shutdown
  Ever since I upgraded to PS 2022, I get a crash log screen every time I start the software. After I send the crash report, I can use the product just fine. In addition, ever time, I shutdown PS2022, I receive the "a serious error has occurred"
• Movie Studio

  18 answers, most recent on 10/22/2021

  [Solved] Update to latest entitled version
  Hi, i have both [Video Deluxe Plus] and [Video Pro X] I'm opening them again since a looong time. Although my update subscription is due (and at the time had no plans on renewing it), there were updates released while my subscription was valid. So
• Photostory

  3 answers, most recent on 10/25/2021

  [Solved] Voice Over
  Hello .... PhotoStory 2022 Deluxe ..... does this program allow me to record my voice to narrate the project (voice over)? .. Thnx
• Photostory

  One answer, on 9/18/2021

  [Solved] H.264 fails
  Is the H.264 free in photostory 2022. I can not get any thing to burn using it burning bluray, comes up with error when rendering the menu, menu encoding failed. I tried about all the menus also fails with the same thing on AVCHD. Using the MEEG-2
• Movie Studio

  2 answers, most recent on 9/10/2021

  [Solved] Update from 2021 Premium
  Good morning to all of you in the forum.The new version of Magix Video Deluxe 2022 Premium is out;  I have the 2021 Premium on my pc. I would like to know, since I have many projects that I am working on, what is the best way to be able to update my
• Movie Studio

  2 answers, most recent on 9/8/2021

  [Solved] MAGIX Movie Edit Pro 2022 Premium
  I´ve just realised that the latest version of MAGIX Movie Edit Pro (Video Deluxe) is for Windows 10.I´m running Windows 7.When I try to start Movie Edit Pro 2022 Premium I get an error...Can find access point to CreateDFXGIFactory2 in library
• Other products

  4 answers, most recent on 8/29/2021

  RE: [Solved] activation limit
  @Domenic_b You don't need an activation code. You just go to "My Products" and select MP3 Deluxe 19 and then you deactivate one or two licenses. Then you should be able to register it on your computer.
• Other products

  4 answers, most recent on 8/29/2021

  [Solved] activation limit
  i need help with MAGIX MP3 deluxe 19 my computer is Alienware Area 51. i have reached my activation limit and want to contact technical support to reset it. i cannot find a link to an email to talk to someone. how can i contact a human, i don't want
• Movie Studio

  3 answers, most recent on 8/27/2021

  [Solved] Playback from marker
  Hi community, In my Video deluxe editor, the playback button takes me back to the start of the timeline every time. I want the playback to start at the marker. It doesn't do that by default. Does anyone have an idea how I can fix this? Also, I don't
• Photostory

  2 answers, most recent on 8/26/2021

  [Solved] Change folder for templates
  Hi, I just purchased the upgrade to Photostory deluxe V22 and before starting the installation I wanted to remove the previous installation as it was installed on my SSD and space is limited. I cleaned up my machine as much as possible
• Photostory

  4 answers, most recent on 8/3/2021

  [Solved] Cut/edit music on photostory deluxe 2021 slideshow
  On photostory deluxe 2021, I have added photos and music to a slideshow. How do I cut and shorten a music track without affecting the photos? When I cut the end off the music track, photos are cut too. When I try to move the second music track over
• Photostory

  9 answers, most recent on 7/14/2021

  RE: [Solved] Error in module "SWPWrapper.DLL"
  I heard back from support and this was their fix that worked. Thank you to everyone to tried to help! Dear Customer,Thank you for your message. Please go to:C:\Program Files (x86)\MAGIX\Photostory Deluxeand rename the file SMPWrapper.dll to e.g.
• Photostory

  2 answers, most recent on 6/22/2021

  [Solved] Screen lock up message - press ctrl for further insert/replace
  In Storyboard after adding 3 photos system locks up with dialog that states 'press Ctrl for further insert/replace options. I press Ctrl but software is locked up. I have to alt ctrl delete and end task. This is first time using Photo Deluxe 2021 on
• Photostory

  5 answers, most recent on 4/27/2021

  RE: [Solved] Bought Photostory Deluxe 2021 but i can't download the free content
  I solved the problem. I used controlpanel to uninstall everything related to Photostory Deluxe, then i manually cleaned the registry from leftovers related to photostory deluxe. There were hundrefs of keys and values related to photostory (poorly
• Photostory

  5 answers, most recent on 4/27/2021

  [Solved] Bought Photostory Deluxe 2021 but i can't download the free content
  Bought Photostory Deluxe 2021 but i can't download the free content. I see all downloadable files but i can't select anything. I'm on win7 64bit.
• Photostory

  6 answers, most recent on 4/16/2021

  [Solved] Purchased the latest upgrade Yesterday
  Prior to this before upgrading my existing system crashed and the I sent the crash report. I restated the application and same thing. After purchasing I received the confirmation email and receipt and went through the process on the screen that came