• Rescue Your Videotapes!

  35 answers, most recent on 7/16/2025

  RE: Geen geluid bij overdracht VHS-band
  @MV650 Hi. Unfortunately I can't translate the text of the images from Dutch. Can you give us the model and make of your laptop / desktop? Maybe then I can go through the specs or find a manual on an English site. It's really unusual to see a single
• Other products

  One answer, on 2/1/2023

  RE: [Solved] Photo Manager Deluxe non-supported file format
  @Lisa-Smeallie Welcome to the Magix user to user forums. I assume you are trying to delete the non-supported format file from within Photo Manager, and that is producing the error message? Is that correct? If so, you need to close PM and use Windows
• Rescue Your Videotapes!

  4 answers, most recent on 9/23/2025

  RE: Video easy Video Saver 8
  @CDY923 HI In Windows 11 settings, Privacy & Security, Microphone and Camera options ensure the Let desktop apps access your Microphone/Camera are turned on, see image below. HTH John EBForum Moderator Mine does'nt show up
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @emmrecs Hi Jeff, Even though my M-Audio has MIDI in/out, I don't use that. My keyboard is connected to the computer by USB and works fine with Music Maker so long as the M-Audio is disconnected. I think I'll try out my wife's fifine audio interface
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  It is very difficult to renew my subscription. They tried to take the money automatically, but my debit card wasn't full. Now, it's ready, but I can't figure out how to pay it via their website.   Possibly, but I'm getting no satisfaction either
• Movie Studio

  2 answers, most recent on 2/14/2026

  RE: Audio problem with Magix MEP 2015 plus
  Thanks, Ray. That confirms what I thought. I'll export as WMV and then I can convert to AC-3 using third-party software. I'll probably move away from Blu-ray anyway (old tech now!) and store files on my Media PC. The only surround format my Denon AV
• SOUND FORGE

  11 answers, most recent on 5/26/2025

  RE: Volume automation - Sound Forge 18 Pro
  P.S. Here's the file I created in case you can see anything wrong with it:https://www.dropbox.com/scl/fi/t73risoeusdv2cdhzzqge/Reduce-Volume-8-dB.cs?rlkey=g1dsdn6nbz9cpya3c8htc5m50&st=ukt3tq18&dl=0
• Xara Designer Pro

  4 answers, most recent on 3/3/2025

  RE: Invoices
  ALREADY PAID - Is there another link that need to start using?? I can access my account fine just cannot see relevant informationI know but this is on my account and when I login I have got to this link to access my account
• Video Easy

  One answer, on 8/28/2025

  RE: Error 24
  Hi, Are you using the same email address as your account with Magix or the one with which you registered the software? Your email address is your username with Magix. You can check in your account on Magix.com to see if the program is registered
• Photo & Graphic Designer

  One answer, on 8/28/2025

  RE: Not possible to sort an album in Photo Manager?
  @J-Sala Hi To sort an album, open it and use drag and drop to sort the images, standard sort options do not work within an album. I would suggest, before posting, you check in Help, Content or Download the manual, depending on the version you have,
• Photostory

  One answer, on 5/9/2026

  RE: Program hang
  @James-Warters Hi In order to help you with this issue we need more information: Do you log in to the laptop with a local user account, or a Microsoft account? If a Microsoft account and you are using OneDrive, this may be the cause of the issue.
• Off topic

  4 answers, most recent on 10/29/2025

  RE: Tired of all the sales/upgrade emails from Magix
  @NotACat @emmrecs Greetings Jeff, I rarely receive emails from Magix, though I do see quite regular "pop-ups" advertising their products It's the opposite for me (UK). I receive loads of sales based emails from Magix but I've not seen a pop-up for a
• Off topic

  One answer, on 10/1/2024

  New to the software
  I'm looking forward to seeing what it all has to offer! Any starter tips?
• Music Maker

  21 answers, most recent on 12/21/2024

  RE: Old soundpools and general questions
  Looks like you have opened the effect rack for a whole track and not for an audio object on the track. Maybe I'm selecting the track the wrong way? I clicked on the individual object and I see the same thing, if I select the track in the arranger, I
• Photostory

  16 answers, most recent on 10/15/2025

  RE: I've been using photostory for some time but now have hit bugs.
  @Carl-Brik Thank you for that information; please add it all as your signature! Your computer is a very similar specification to mine (see my Signature below) and I don't experience this kind of slowdown. What specific effects are you using and does
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @browj2 @Gid @CubeAce Ray, while the video might put you off, the market it is for then, would not be for you. You are focusing on one thing and not seeing the entire video. While I agree, with you and Gid, it isn't perfect, but it is something.
• SOUND FORGE

  3 answers, most recent on 10/18/2025

  RE: Using m4a files in Sound Forge 11
  You likely need an AAC codec. I always installed 'Quicktime Alt' or 'Quicktime Lite' when I needed a AAC codec.First though you could try changing the file's extension to .mp4 and see if that works. btw, welcome to the Magix Sound Forge users
• Movie Studio

  37 answers, most recent on 6/7/2025

  RE: Yoo Hoo! Here comes Magix Video Deluxe!
  Hello, @Reyfox, @AAProds, @me_again, @johnebaker, @johnebaker, When was Magix released? Magix products and services were first offered in other European countries and the US from 1997 onwards. In 1997, the company's first video editing software,
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Alex.G. Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page. From what I can see, it looks like you may have an account
• Music Maker

  10 answers, most recent on 1/26/2025

  RE: Chorus VST Effect plug in won't load
  I tried taking those steps; however I'm unable to see an option for 'VST FX under my list. When I go into that same section, this is all I see for my options: It basically looks like I just don't have that effect package on my program anymore. I
• Movie Studio

  33 answers, most recent on 3/6/2025

  RE: Odd Autosave Behavious with MS 2025 version 239
  @me_again Hi Andy, If the program crashes before I save it, then the autosaves are lost, so I need to save the project manually every few minutes to retain a working project file just in case, which is what the autosaves are supposed to be for
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  I now have SSL certificate attached to the website. The OVH instructions are actually straightforward for this and the process worked fine once I had realised that I not only had to 'enable' the Free SSL certificate, but also to 'activate' it. Once
• Music Maker

  2 answers, most recent on 1/2/2025

  RE: can not use the loop subscription
  @Elliott-Brooks Hello welcome See here user had similar issues. Stephen Forum Moderator
• Movie Studio

  8 answers, most recent on 12/27/2025

  RE: Error while downloading covers from the store ...
  @Ronald-King Hi . . . . "Error while downloading covers from the Store. Please check if an internet connection is available" . . . It just comes back over and over, making the app unusable . . . . This would suggest: The Antivirus (AV) program is