• Movie Studio

  23 answers, most recent on 3/11/2021

  RE: Corrupted Videos
  @Matthew-Coates @johnebaker Hi Mathew. Thanks for the additional lines. I was worried that the line I pointed out was reflected in the files title. Windows does not allow the use of most non alpha / numerical keys to be used in file format
• Movie Studio

  23 answers, most recent on 3/11/2021

  RE: Corrupted Videos
  GeneralComplete name                            : C:\Users\coate\OneDrive\Documents\MAGIX\Video Pro X\Under The Ground Lies A Little Seed\8897_flowers_76F0047F.movFormat                                   : MPEG-4Format profile                      
• Movie Studio

  23 answers, most recent on 3/11/2021

  RE: Corrupted Videos
  @Matthew-Coates Hi . . . . I'm using a MS Surface Pro 6 on Windows 10 Pro . . . . What is the system specification of the Surface pro - see this topic for details required. . . . .  it comes in .mov format, but also sometimes in .mp4 . . . . Some
• Movie Studio

  23 answers, most recent on 3/11/2021

  Corrupted Videos
  Magix Video Pro X version 17.0.3.68 (UDP3). I'm using a MS Surface Pro 6 on Windows 10 Pro. I'm getting increasingly stressed with what appears to be some sort of file corruption. I download video content from Envato Elements. Often it comes in .mov
• Movie Studio

  14 answers, most recent on 11/15/2021

  RE: MOVIE EDIT PRO PLUS 2016: ANIMATED GIF?
  @SP. Hi . . . . Some years ago Movie Edit Pro needed Quicktime to be installed to export a GIF. It seems to me that Magix didn't implement an algorithm inside MEP but instead used the converter offered by Quicktime.  . . . The feature was dropped
• Movie Studio

  19 answers, most recent on 2/21/2021

  RE: Error in module "idgrcl64.dll" renders program unstable on launch
  @childgrove, @Ratajus Hi . . . .  I would be surprised that a mature program like Movie Edit Pro would choke on an iPhone .mov file. . . . . IMHO you are looking at this the wrong way round. Mobile (Smartphone) devices, recording video of
• Movie Studio

  19 answers, most recent on 2/21/2021

  RE: Error in module "idgrcl64.dll" renders program unstable on launch
  Checking back in after much water under the bridge, as they say. So, the files that were crashing the software were .MOV files taken with an iPhone. When I converted them with a video conversion utility (Prism) to .mp4, suddenly everything worked. I
• Movie Studio

  19 answers, most recent on 2/21/2021

  RE: Error in module "idgrcl64.dll" renders program unstable on launch
  Checking back in after much water under the bridge, as they say. So, the files that were crashing the software were .MOV files taken with an iPhone. When I converted them with a video conversion utility (Prism) to .mp4, suddenly everything worked. I
• Other products

  3 answers, most recent on 2/20/2021

  [Closed] can't play video on .mov files
  I downloaded Quicktime 7.7.9 for Windows , which I know is not supported by Apple, and now I can see the files in the preview area, add them to the time line, and play back but I only hear the sound and the video is all black. I see just playing the
• Movie Studio

  5 answers, most recent on 2/22/2021

  RE: Can't Open MP4 Files I CREATED in MEP!
  Ok, this is my FOURTH update on this issue. The new update basically destroyed my software's functionality. I think it was the installer that did it, to be honest. Anyway... After Update #3, I found that I could no longer open .mov files (a new
• Video Pro X

  One answer, on 2/18/2021

  RE: Quicktime
  @Mario-Zumelzu Hi Mario. Some mov. files require QuickTime to be played within the video editor. If you don't want to install QuickTime then stick to using other file formats. There is also QuickTime Alternative that could be downloaded instead that
• Movie Studio

  2 answers, most recent on 2/17/2021

  RE: NEW BLUE TITLER 6 DOESN'T OPEN.
  @STEVE-RAIDER Hi Steve, and welcome to the user to user forums. Unfortunately there are no Magix staff on the forums and as @PATIENT-X has pointed out this would be a problem for NewBluefx and not Magix as such. It would be their responsibility and
• Other products

  One answer, on 2/6/2021

  HEVC Codec Upgrade (H265 Intel) Import MOV
  Dear friends, I needed to import a shot done with an iPhone. The software required me to install a codec for MOV formats: HEVC Codec Upgrade (H265 Intel) I did (I paid!), and I got the file, but,.... it is black, only audio is correctly imported not
• Movie Studio

  7 answers, most recent on 2/5/2021

  RE: Video not showing in preview
  Thanks I do have the QuckTime player installed. My .MOV file is h.264 encoded. Just FYI, the Windows build version I have is  10.0.19041 Build 19041. Things are working ok for me at the moment, thanks.
• Movie Studio

  7 answers, most recent on 2/5/2021

  RE: Video not showing in preview
  @PMNC, @CubeAce Hi . . . . You need to have a version of QuickTime installed on the computer to work with mov. files. . . . . This is only necessary if the video is JPEG encoded, h.264/AVC encoded video in the MOV container file does not need
• Rescue Your Videotapes!

  One answer, on 2/4/2021

  RE: Magix Video Saver
  @mona-jakobsen Hi . . . . I do not get imported from PC (with Windows 10) files. Have tried .m4v - .mov - .mkv and WMV . . . . The m4v, mkv, mov and wmv files are container files and can have many different video and audio codecs inside them. Rescue
• Rescue Your Videotapes!

  One answer, on 2/4/2021

  Magix Video Saver
  Jeg får ikke importert fra PC (med Windows 10) filer. Har forsøkt .m4v - .mov - .mkv og WMV. Ingen av disse filtypene vil bli importert i programmet. Kan dere hjelpe meg med dette problemet? Google Translate: I do not get imported from PC (with
• Movie Studio

  7 answers, most recent on 2/5/2021

  RE: Video not showing in preview
  @PMNC You need to have a version of QuickTime installed on the computer to work with mov. files. Either the last Windows version or the QuickTime alternative unless you are now saying it's working. Ray.
• Movie Studio

  7 answers, most recent on 2/5/2021

  RE: Video not showing in preview
  I am importing an HD video of .mov format. The video did import correctly to the timeline but was not visible in the preview. Based on your recommendation, I set the Power saving setting for MEP and closed the program. I opened the program and
• Movie Studio

  2 answers, most recent on 2/3/2021

  HEVC codec is not accepted: "The activation code is incorrect"
  Dear Forum The short story: I bought the HEVC codec to import .mov files but the activation code is not accepted: "The activation code is incorrect". The long story: I wanted to import a .mov Movie from an iPhone, I was told to buy the HEVC codec,
• Movie Studio

  46 answers, most recent on 2/11/2021

  RE: Rendering slow - always shows "no hardware encoding"
  @jonboy834 Hi . . . . a Canon DSLR MVI_xxxx file is actually a Motion JPEG/H.264 encoded video in an MP4 container - but may have an .AVI or .MOV extension . . . . Correct. Acronyms can be a pain - especially if the area they are used is not within
• Movie Studio

  46 answers, most recent on 2/11/2021

  RE: Rendering slow - always shows "no hardware encoding"
  John EB: So, in summary, a Canon DSLR MVI_xxxx file is actually a Motion JPEG/H.264 encoded video in an MP4 container - but may have an .AVI or .MOV extension . . . Now that is easy to understand - for some - but beyond me! Glad this is just a hobby!
• Movie Studio

  46 answers, most recent on 2/11/2021

  RE: Rendering slow - always shows "no hardware encoding"
  @jonboy834 Hi Please use the Text view in MediaInfo - you can then copy and paste the data to a comment - it also gives a more detailed picture of the file contents. . . . . many other Canon cameras are normally saved as MVI_xxxx files. These MVI
• Movie Studio

  46 answers, most recent on 2/11/2021

  RE: Rendering slow - always shows "no hardware encoding"
  Re MVI Movies: (1) "Movie clips taken with IXUS 1000 HS, PowerShot Elph 500 HS, PowerShot SX 200IS, PowerShot SD 780IS and many other Canon cameras are normally saved as MVI_xxxx files. These MVI files are actually Motion-JPEG/H.264 encoded video