• Other products

  One answer, on 4/12/2023

  [Closed] my code saying that it is incorrect
  my code says that it is incorrect even though I have a spot open for registration. I just performed a factory reset on my computer and tried to reinstall sony vegas and now the program is saying incorrect code even though I have an open slot on my
• SOUND FORGE

  6 answers, most recent on 7/24/2023

  Unable to save a vinyl restoration file.
  I- recorded an LP using vinyl recording and restore. It recorded OK, and I entered the track names. I am unable to save this file. I have tried all of the saves, and none will save it in the location I want. I tried saving it as recorded (sound 7),
• SOUND FORGE

  4 answers, most recent on 11/29/2025

  "RENEW THE UPDATE SERVICE" - Is there any way to get rid of this popup
  Since switching from the SONY version of SOUNDFORGE to the MAGIX version (15) I keep getting an alert box ""RENEW THE UPDATE SERVICE" - Is there any way to get rid of this popup?! I've uninstalled and reinstalled several times with no luck. No
• SOUND FORGE

  17 answers, most recent on 12/25/2023

  RE: Sound Forge 15 download
  Please rraud, I have been a complete failure regards authorising my Sound forge Pro15 (and SF Pro 14 for this matter). Actually yeterday I managed to erase the copy you sent me by we transfer as part of the de-installation routines described in some
• SOUND FORGE

  7 answers, most recent on 7/6/2023

  RE: Missing Mastering Effects Bundle
  @emmrecs, @Wade-Huston, Sound Forge 11 was the current version when Magix acquired SF and the other software products from SCS (Sony) in 2016. As I previously stated, the Direct X Mastering Bungle II that was included with SFP-10 and works in my Win
• Music Maker

  2 answers, most recent on 6/23/2023

  RE: meldaproduction effects
  Thank you for your response...... There are 3 default paths for vsts..... I have added the audiocommon path to the vst scan. I have added two vsti applications to the folder... Scanned, and am able to load and use both. In general, I hate having
• Music Maker

  21 answers, most recent on 3/7/2023

  RE: Acid Music Studio 10 - Where are the fabled "included" loops?
  The only options in Help Menu are Contents and Index Whats This? Keyboard Shortcuts Show Me How ACIDPlanet.com Sony On The Web About Acid Music Studio   Are you suggesting its one of these?
• Other products

  One answer, on 1/30/2024

  [Closed] Vegas 21 don't work with my camera. I am shocked!
  I just started the Vegas 21 trial and I'm very disappointed with its quality. Files that Vegas 13 and Vegas 14 import and play without problems do not play properly in Vegas 21!!! I can't do my job because the program doesn't read files from my
• Other products

  One answer, on 7/11/2023

  [Closed] cannot install or open Vegas 20 on windows 11
  ARE YOU GUYS STILL IN THE VEGAS 20 BUSINESS? For some reason my Vegas 20 I-con disappeared from my computer and I cannot re-install it. I have been messing with this for four days, literally searching for help. I have had several conversations with
• Movie Studio

  5 answers, most recent on 1/19/2023

  RE: Camera compatibility with Magix software
  @lindeanlad, @AAProds Hi I have the FDR- AX53E - both cameras record in the Sony XAVC-S format in MP4 container file and these import - no extra codec needed, at 4K 100MB/s providing your computer specification is sufficiently powerful enough to
• ACID

  8 answers, most recent on 1/11/2023

  RE: recording guitar with effects
  Hi, I recall that I did look around but it seemed a wee bit pricey, also I've always found the Total Mix software a little confusing and the Focusrite seemed a little more intuitive but that's a reflection of my skill level. Also I can get help from
• Music Maker

  28 answers, most recent on 5/17/2023

  RE: Magix Music Maker Not Responding
  right but i have magix music maker 2020 magix movie maker sony acid trile and samplitude no problem with them
• Other products

  2 answers, most recent on 10/20/2023

  [Closed] Vegas and Acid togather...
  After Magix acquired Acid from Sony, there hasn't been any notable development in the software. This suggests that the sales might be very low, and the Acid unit may be operating at a loss. In contrast, Vegas has seen numerous improvements and
• SOUND FORGE

  8 answers, most recent on 12/15/2025

  RE: sound forge 17 wont open
  Thanks @SP. Here is what is coming up when I pull up the crash reports. I have emailed tech support but I haven't heard back yet. I appreciate any incite you have into this. @rraud I appreciate your tips as well, I had actually seen your tip on
• ACID

  2 answers, most recent on 2/17/2023

  RE: What was the last build version ever of Acid Pro 6.0?
  @Soundz9 Is version 6 available to download in your Magix user account? Sony should have transferred all customer data to Magix. If you can download version 6 from your user account it should be the latest version. I think version 6.0d was the
• ACID

  One answer, on 1/28/2023

  number, serial number
  😡😡😱why can I not receive my bought copy of Sony XMC 6????😱😱   number, serial number
• SOUND FORGE

  10 answers, most recent on 2/25/2023

  RE: Error message when trying to open wav file
  @flingel Are you sure your Sound Forge 7 version isn't the Pro version instead of the Limited Edition or Audio Studio? I found this old topic and it looks like this import limitation already existed back when Sony was handling Sound Forge
• Movie Studio

  5 answers, most recent on 1/22/2023

  RE: MOV files
  Sorry but I have just found the same thing for the .MTS files too. I have in the past used Sony Movie Studio Platinum, when media import seemed more straight forward
• Video Pro X

  40 answers, most recent on 6/7/2023

  RE: Sony FX3 files compatibility with Video Pro X
  "Unless there is a specific reason for recording in iPCM format I would suggest record the audio in AAC format which is compatible with VPX."   I don't have any specific reason for iPCM format, and I found out the recording audio formats in the
• Movie Studio

  One answer, on 6/4/2023

  RE: Movie Studio 2023 Not Installing in Windows 11
  @HanaEskie Hi My apologies for closing that topic - both myself and another forum user read the body text of your post as referring to re-installing the Sony Vegas product on Windows 11 - hence the re-direction. We get many Vegas users posting here
• Video Pro X

  3 answers, most recent on 5/19/2024

  [Closed] Unmanaged Exception (0xe0434352)
  "Unmanaged Exception (0xe0434352)" New/old/simple/complex, doesn't matter. I've been a user since this was a Sony product. Never had this problem. Currently using pro 21 build 208, because 300 or 314 with do nothing but stop responding when I load
• SOUND FORGE

  2 answers, most recent on 3/6/2023

  Previous versions looking to upgrade/consolidate
  I have previous versions of Soundforge Pro (11), Vegas Pro(13) and CD Architect purchased through Sony years ago and I recently had to rebuild my computer and lost all my software. I am looking to update all of them but none of them are listed on my
• SOUND FORGE

  4 answers, most recent on 11/5/2025

  RE: Retrieving my product key
  Welcome to the Magix Sound Forge users community @John-Enderby If you still have Sound Forge installed on another PC, the activation serial is displayed in 'Help> About Sound Forge'If not, as @SP. stated, log into the Magix Service Center and
• Video Pro X

  One answer, on 2/8/2023

  RE: [Closed] my sd card crashed and i got a new sd card but my sony is registered t
  @Adolfo-Almazan Mention of "Sony" would imply your question is about one of the Magix (not Sony) Vegas product range. Is this correct? If so, please read this pinned post and follow the advice given there. You should repost your question in this