• Movie Studio

  3 answers, most recent on 8/23/2021

  [Solved] Movie Studio 18 Platinum will not start
  Hi, I have just purchased and installed Movie Studio 18 Platinum, when I double click the icon it will not start, nothing happens. I have other Magix products installed (older version of Movie Edit Pro Plus, Magix video Pro X) and these start
• Samplitude

  8 answers, most recent on 8/25/2021

  [Solved] Setup - Options I use do not recognize M-Audio Keystation 49es
  What I need? Settings required to use my M-Audio Keystation 49es I just started trying to use the software this week and cannot get my midi keyboard to work. There is a special offer to upgrade this software to PRO but I cannot consider that if I am
• Samplitude

  7 answers, most recent on 8/20/2021

  [Solved] Cant seem to figure out how to get started with this program
  program: Samplitude Music Studio 2019 ver: 24.0.0.36 (DP3) OS: windows 10 64-bit headset: HyperX Cloud Revolver S 7.1 (USB-A) so there's a few things that I'm really struggling to figure out. the first one being that I'm trying to figure out how to
• Movie Studio

  One answer, on 8/15/2021

  [Solved] Unregister and Reregister software
  Hi Support Team,I've purchased a license for Magix Movie Edit Pro 2016 premium.The serial number is:XXXXXI've recently upgraded my OS from Windows7 to Windows10 and I'd like to reinstall the software.However, when I try to activate the software
• Off topic

  2 answers, most recent on 7/27/2021

  [Solved] How Do I Transfer Magix Software To A Newer Computer
  OK, tried to use Magix Help but the article won't open. I have downloaded Magix Photostory 2021 (updated version) to my old computer (Windows 7) and would like to transfer to my newer computer (Windows 10). Although, Windows 10 and I have a
• ACID

  One answer, on 7/28/2021

  [Solved] Acid 8.0 Rendering tracks 24bit 44,1Khz mono
  Hi! Is there an option for 24 bit 44.1Khz mono when rendering files? I only get to render in stereo when I use 24/44,1 I use Acid 8.0 version 8.0.12 (build 26) 64-bit, Windows 7 pro 64-bit. Your help is much appreciated! Thank you. Thomas
• Music Maker

  4 answers, most recent on 7/19/2021

  [Solved] Music Maker Premium 2021 reset to Free Edition
  The "Activated Content..." window is empty. When I go to the MAGIX Account window and enter my Music Maker 2021 serial number, by copying from the clipboard from the email you sent me Nov 27 2020 with the serial number, and press the Activate
• Samplitude

  2 answers, most recent on 7/12/2021

  [Solved] Volume faders / sliders don't change the volume of some tracks.
  Magix Samplitude Build 16, 64 bit. Windows 10.The volume faders don't change the volume on some of my tracks.I have a softsynth vst plugin (Spire) on one track and Loopcloud drums (drum machine plugin) on another and the volume won't change when I
• Music Maker

  2 answers, most recent on 3/19/2024

  RE: [Solved] Can't complete installation
  @rob-s I would guess that the controlled folder access in Windows is blocking the installation. https://support.microsoft.com/en-us/windows/allow-an-app-to-access-controlled-folders-b5b6627a-b008-2ca2-7931-7e51e912b034
• Movie Studio

  4 answers, most recent on 7/4/2021

  [Solved] 2014 - reusing components between projects?
  Hi! I'm launching into a video series where key concepts will be repeated across projects (videos). I would like to save time by "copying and pasting" the animations etc. associated with each of these key concepts. Unfortunately, I can't do it
• Other products

  One answer, on 7/3/2021

  [Solved] Uninstall Simplitec from my Pc.
  I cannot uninstall Simplitec from my Pc. In control panel, click on Programs an features, Double click on Simplitec. It doesn't ? delete on windows 10 Pro or windows 7?
• Music Maker

  One answer, on 7/3/2021

  [Solved] transfer magix music maker version 28.0.3.51 from laptop to pc
  hello .ok im trying to move my magix music maker version 28.0.3.51 from my i7 16gig ram laptop running windows 10 enteprise to my pc desktop with window 10 full version asrock motherboard 32gig ram and a fx 4600 cpu runs fine just need information
• Music Maker

  4 answers, most recent on 7/1/2021

  [Solved] MM 2022 Won't download
  Hi Guys, I discovered last night that the latest version of MM 2022 was available, so I immediately jumped on-line and purchased my upgrade from 2021. This of course generated an e-mail to me with a link to the download .exe file. Received the
• Video Pro X

  3 answers, most recent on 6/26/2021

  [Solved] VPX 13 - No display of MP4
  I just now updated my Video Pro X to version 13, and now when I import an mp4 file that was created by my camera, I can hear the audio, but all I see is a black screen. This same file was working fine before I updated. I've also tried updating my
• Movie Studio

  14 answers, most recent on 6/7/2021

  [Solved] Magix Movie Edit Pro Premium not displaying correctly
  I'm attempting to use Magix Movie Edit Pro Premium 2021, but the whole thing is not displaying right. I can't even access the tracks, or anything. It's just the preview screen and the FX folders (screenshots added below). I have checked every
• Music Maker

  2 answers, most recent on 5/18/2021

  [Solved] loops graphic audio wave form
  I am using Music Maker 64-Bit and on some music loops from the sound pools I can see the graphic audio waveform when added to a track but on other loops, different loops, from different collections I can't see the graphic waveform, please see
• Video Pro X

  8 answers, most recent on 5/2/2021

  [Solved] Persistance of Memory?
  I have tried to alter a clip to add a new component to the movement of it within VPX 11. The clip consists of Cookie Cutter to select the area I wish to isolate and show. Size, Position, to place it within the frame of the main movie
• Photostory

  5 answers, most recent on 4/27/2021

  RE: [Solved] Bought Photostory Deluxe 2021 but i can't download the free content
  I solved the problem. I used controlpanel to uninstall everything related to Photostory Deluxe, then i manually cleaned the registry from leftovers related to photostory deluxe. There were hundrefs of keys and values related to photostory (poorly
• SOUND FORGE

  8 answers, most recent on 4/20/2021

  [Solved] Sound Gap recording
  I am getting a delayed sound through my headphones from what I am speaking into the microphone. I have never had this problem with Audacity nor with the earlier version of Sound Forge used to record 2 other audiobooks. The recording itself is fine,
• Music Maker

  4 answers, most recent on 4/5/2021

  [Solved] can't record audio signal from microphone (Music Maker Premium 2021)
  when recording audio on a track - the audio record settings don't show a signal. When I press the peak control button I see my microphone with a signal. How to activate this? Microphone used : AKG P120 (Condensor Microphone) (XLR) USB Interface :
• SOUND FORGE

  5 answers, most recent on 3/17/2021

  [Solved] Update to Sound Forge Pro 15
  I received an email that said I was entitled to a free upgrade from Sound forge 14 Pro 365 to 15 so I downloaded it and installed. The email said to use my existing serial number but it is not accepted.After looking at the "My products" area in the
• SOUND FORGE

  4 answers, most recent on 3/4/2021

  [Solved] SFPro 14 stuttering after recording paused & restarted; any ideas?
  Recording at 48/24 bit on SFPro 14, all most recent updates, mainly used for editing. I cannot recall ever needing to pause recording before, so may have been doing this for a while, unbeknownst to me. Recording all fine until paused; on restart, or
• SOUND FORGE

  13 answers, most recent on 2/26/2021

  [Solved] RFE: Uninstall.exe
  Greets! I'm going to purchase Audio 15 but this had me worried about install failure.I routinely use Windows "uninstall" (Win7 64), so wasn't worried when I found no uninstall program in the app's folder.But then I didn't find it in Uninstall. I
• SOUND FORGE

  6 answers, most recent on 2/12/2021

  [Solved] Sound Forge Pro 11.0 Build 299 Requires Elevated Priviledges
  Currently on Windows 7 Pro SP1 64-Bit reinstalled 1/9/2021 due to hard drive crash. No updates from Microsoft because they deleted all of them on about 1/7/2021. Reinstalled this program 1/10/2021. I have used the program as of 2/8/2021 without any