• Movie Studio

  8 answers, most recent on 6/6/2024

  [Solved] Imported videos have sound but all frames are black
  Movie Studio 2024 Suite. I tried to import several videos, but the entire videos are black. During playback I can only hear the sound, but the screen stays black. The following video file information was produced by MediaInfo
• Audio Cleaning Lab

  3 answers, most recent on 9/7/2023

  [Solved] Instal problem
  I have been trying to reinstall Audio Cleaning Lab 365 onto a laptop running Windows 11 and Office 365. All went well until almost the end when I was asked to register and the install stopped with clock like symbol which has stopped moving. Can
• Movie Studio

  3 answers, most recent on 8/9/2025

  RE: How do you access voice to text in movie studio 2025
  @Kevin-Pleasant Hi, See page 273 in the manual for AI Speech-to-text. You need to have the audio on the timeline, a wav file, select it, right-click, AI Speech-to-text. John CB
• Movie Studio

  27 answers, most recent on 11/18/2024

  RE: Where'd the track options go?
  @Calendyr Hi, The Everything Audio videos don't show much "how to" detail as I tried to cover everything to give users an idea as to what is available in the programs, and there is a lot. ...if I choose the option not to have audio on the same track
• Video Pro X

  46 answers, most recent on 5/14/2025

  RE: VPX16 plays Sony XAVC with no sound
  @Gid Hi Gid Thanks for the list - it shows you do have the Dolby DTS installed, this may be what is allowing you to play the audio from the 2 sample clips. 0x0190    DTS DS    Digital Theater Systems, Inc.0x4243    Divio's G726    Divio, Inc.0x0030
• SOUND FORGE

  2 answers, most recent on 8/27/2023

  [Solved] Soundforge White Noise
  I installed Soundforge Audio Studio17...got the white noise problem on everything. I uninstalled the Latency 16 file and Soundforge, but still have the white noise on everything, including upon startup of the computer. What do I do to get my
• Video Pro X

  12 answers, most recent on 11/16/2025

  RE: Mapper
  @Verner-Nielsen Hi, In VDL, Project Settings, Folders, change the location of the folders to be somewhere else. As well, make sure that none of your videos, photos and audio files are located on OneDrive. Then, move any files that were in the Magix
• SOUND FORGE

  4 answers, most recent on 8/26/2023

  [Solved] Unable to download product and manual
  I just purchased Sound Forge Audio Studio 17. The download link doesn't work! I check the "I'm not a Robot" box, then click on the "Start Download" button and nothing happens. This is a Windows 10 computer.
• Audio Cleaning Lab

  3 answers, most recent on 10/7/2023

  RE: [Solved] Sound Forge Cleaning Lab 4 - id3 tags Do Nothing
  I finally discovered there is a CD Text checkbox on the Create CD dialog. So, the product does support CD Text. If you complete the id3 tags, then they will be written to an audio CD. Many PC players won't show the tags, but if you press the Text
• Music Maker

  4 answers, most recent on 1/8/2025

  RE: recording over wave track
  @patricia-cloutier Hi In the Windows settings, Privacy & Security, Microphone option ensute that the Let desktop apps access the microphone is turned on. In Music Maker settings, Audio/Midi tab check: The ASIO driver is set Music Maker
• Movie Studio

  43 answers, most recent on 3/7/2025

  RE: Audio not importing
  @CubeAce Hi Ray . . . . It's not even HD but a strange frame rate and even stranger audio sample rate and frame rate for audio in an early mp3 format. . . . . The video is Soreson SVQ3 encoded which is h.263 and was designed for early
• Movie Studio

  48 answers, most recent on 9/29/2025

  Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  Hi, I have got some H.264 MP4 files that are encoded in 1920x1080 @ 25fps. I have placed these files onto the timeline, using separate projects (new movie) for each file. I have then accessed the burn menu, created a disc menu, and chosen Blu-ray to
• Movie Studio

  2 answers, most recent on 11/14/2023

  [Solved] Black Program Preview Screen
  I recently upgraded to Movie Studio 2024 from Movie Edit Pro Premium 2022. However, there is no video display on program preview, but audio is working. This happened to me back then when I upgraded Movie Edit Pro Premium 2020 to 2022. I got help at
• SOUND FORGE

  17 answers, most recent on 9/23/2024

  RE: MP3
  @Tim-McAlpine, try another audio playback device type in "Options> Preferences> Audio"Win Classic Wave and Sound Mapper are usually trouble free with internal cards.
• Audio Cleaning Lab

  2 answers, most recent on 10/13/2025

  RE: When click red record button fatal error comes up on the screen
  @Former user Have you allowed microphone access for Audio Cleaning Lab in the Windows security
• SOUND FORGE

  6 answers, most recent on 11/13/2025

  [Solved] Sound Forge Audio Studio 17
  I keep getting asked to re-register Sound Forge Audio Studio 17, but everytime I try to re-register it tells me that I am already registered and give me a -14 error code. How do I go about getting a refund to this product I am completely turned off
• Rescue Your Videotapes!

  35 answers, most recent on 7/16/2025

  RE: Geen geluid bij overdracht VHS-band
  @MV650 @Bol Hi. I found this page regarding the RealTec Driver for that motherboard. Ray.
• Movie Studio

  7 answers, most recent on 6/10/2025

  RE: Syncing 2 audio files!?!?
  converted them both into MP3s, still can't line them up perfectly. FYI the audio tracks are NOT identical, 1 has vocals, the other is stripped of the vocals. other than that they're identical.
• Audio Cleaning Lab

  16 answers, most recent on 3/13/2025

  RE: Family History Cassette Tape Project - Tips to Begin?
  @Deborah-Wesley To reduce uniform(!) noise like tape hiss, I recommend you use the 32 bit version of Sound Forge Audio Cleaning Lab 4 because the normal 64 bit version always throws annoying error messages. Technically it works fine, but it's always
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis I wonder whether the error message you see is actually something of a "red herring"? As I understand it, when exporting any video files with the aim of creating either a DVD or BD, there must be some degree of re-encoding happening in
• ACID

  8 answers, most recent on 9/22/2024

  No Sound
  I downloaded the demo of Acid Pro 11 and installed it. However, I get no audio output at all. I have tried all the settings under Options> Preferences and nothing. I have Sound Forge Pro installed along with Magix Audio and Music Lab, along with
• Video Pro X

  46 answers, most recent on 5/14/2025

  RE: VPX16 plays Sony XAVC with no sound
  @Gid @johnebaker @Marc-Goder Thanks for revisiting this issue. Like @johnebaker, the video plays in my VPX16 and MMS2024 in the Source Monitor but without sound. If I move the media onto the timeline, there is no audio track. @Gid thanks for taking
• Movie Studio

  90 answers, most recent on 1/13/2025

  RE: Slideshow-Reducing photo length merges Audio track
  @AAProds Hi Al, Ok, so here is what you were supposed to think about. Take the case of mixed photos and video clips on track 1 (audio on track 2), some overlays on track 3, some text on track 4, and a few audio files on track 5. The overlay is
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  RE: Welcome window keeps popping up on startup
  @mary-o There should be an option in the hidden Internal preferences tab where you can enable/disable whether each audio file is opened in a new instance of Sound Forge. - go to the 'Options' menu - hold 'Shift' key and select 'Preferences' - select