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  • Other products
    32 answers, most recent on 5/30/2026
    RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
    Having purchased MAGIX Photo story DELUXE in March 2022 and after installing it, I was never able to use the program, giving me error no. 14 as it tells me that the product was registered under an old email that I no longer have for years Removed by
  • Movie Studio
    34 answers, most recent on 8/11/2024
    RE: Movie Studio - Why so finnicky? An unknown error has occurred
    @big_guitar QuickTime on Windows is problematic. Apple stopped development many years ago and if you install it, it might not be compatible with modern Windows and also might be a backdoor for malware. I would recommend you convert your video to a
  • Movie Studio
    6 answers, most recent on 8/14/2023
    RE: Upgrade to new 2024 Version?
    Yeah @SP... they do have a free version of the program, but "the paid premium program" has far more features, bells and whistles to play with when actually writing/ producing music and songs than the 'free version' provides.
  • Music Maker
    One answer, on 4/3/2024
    RE: Activation or Store Login fails
    @Dean-Barr Please download and install the newest Free Edition of Music Maker 2024 from Magix.com or install all pending updates until you are updated to version 2024. Some days ago, someone mentioned a message from customer support, that Music
  • ACID
    5 answers, most recent on 4/11/2025
    RE: ACID 11 PRO SUITE LOOPS
    @Ryan-Guiney There are two things I want to ask you about your installation of Independence. Are you running Independence inside Acid or somewhere else? I'm pretty sure it will not load any presets outside of Acid, simply because it is limited to
  • Music Maker
    11 answers, most recent on 9/2/2023
    RE: Can't use VST plugin, Music Maker version 32.0.2.11
    I googled for: "compare music maker 2024 free vs premium" and found a comparison of Free vs Premium features here: https://www.magix.com/de/musik-bearbeiten/music-maker/kaufen/It's in German, but Google will translate most of it (I couldn't find an
  • ACID
    267 answers, most recent on 4/2/2026
    RE: Feedback on ACID Bugs
    @Former userI meant the Free Kontakt Player, like the new version 7. I still use version 5. Wil look into 7 soon.Within that I can load other VST intstruments and use them withing Acid
  • Music Maker
    7 answers, most recent on 2/3/2024
    RE: royality free older soundpools
    Thanks all for the answers, pity they make that so complicated, it would be easy like by others to write direct royality free, extendet or so on... Also that are products not for me here. Anyway thanks for help.
  • Music Maker
    3 answers, most recent on 7/29/2022
    RE: [Solved] How to save your project to mp3
    @Nikita-Zhavkin Make sure you have installed the "More Tracks and Formats" feature from the store to be able to export as MP3. Alternatively you can export as WAV and use a free converter like XMedia Recode to convert your file to MP3.
  • Music Maker
    15 answers, most recent on 7/10/2024
    RE: HELP! Problems again with soundpools, can't access
    1.No dont have another account only one account. 2.Yes I know that the infinity means loops unlimited (I paid for that also) but I purchased the commercial rights to the ones that are showing up all of a sudden missing. 3.These were not free
  • Movie Studio
    3 answers, most recent on 10/21/2025
    The program Magix Video de luxe 2026 will not start
    I bought Magix Video de Luxe 2026 yesterday. I downloaded it and activated the program with the code I received. The program worked fine right away, but then suddenly what was on the right side of the screen disappeared. I closed the program and
  • Movie Studio
    18 answers, most recent on 3/19/2024
    RE: Insufficient memory to play the finished project video.
    @Betovalle Hi Roberto. Although this warning is coming up as a memory problem it could be that the program is running out of C: drive free space. While rendering, the program produces temp swap files which can get very large. If they can't be
  • Video Pro X
    46 answers, most recent on 5/14/2025
    RE: VPX16 plays Sony XAVC with no sound
    @Gid Thanks. Interesting result. In Vegas I got this pop-up which when accepted allowed the 10 bit video version to be played with sound. So I thought, 'Maybe now VPX14 will share the codec'. Sort of wrong and sort of correct. ??? I started VPX and
  • Video Pro X
    165 answers, most recent on 4/10/2025
    RE: [Closed] Website Observation
    @Can-Dive Hi. Some but probably not all the differences between VPX and MMS due to me doing these off of the top of my head. You can decide whether the price difference is justified. More controls for the basic effects provided within the base
  • ACID
    12 answers, most recent on 9/7/2024
    RE: ACID 11 Quits responding.
    @Jared-Emery Assuming you used the default Uninstaller for both programs it is possible that the uninstalls and reinstalls have actually compounded the problem since there are certain files, folders and registry entries which are created on the
  • Movie Studio
    11 answers, most recent on 11/4/2024
    RE: movie studio 2025 suite - sound missing on clips
    @browj2 Hi John. When you add in music, remember that Magix music and sound effects will automatically try to go on track 5, so keep track 5 free for this. You have always stated this and I have never tested that theory as I have always selected the
  • ACID
    4 answers, most recent on 10/24/2023
    RE: 64bit versions of ACID PRO not supporting 32bit VST's
    @tony-farmakis You can simply install the free 30 day trial version of Acid 11 and try it out. If other 32 bit plugins load fine, then there simply might be an incompatibility with the 32 bit version of Amplitube. I bought jBridge some years ago to
  • Other products
    2 answers, most recent on 7/1/2022
    [Solved] Music Maker Crashed after purchase of Summer Bundle will not download
    After purchasing the Royalty Free version of the Summer Bundle that is on sale, the Music Maker program crashed. I have went through the trouble shooting guide to recover the file. Still no download. The information on the store tab said it is
  • Movie Studio
    2 answers, most recent on 9/13/2023
    RE: Movie studio frozen. Didn't save what I was doing. Need HELP
    @mojoaudioguru Hi. The most common reason for the program to freeze is running out of enough free space on the C: drive for the program to produce all the temp files it creates as the program runs. It is recommended to have at least 10GBs free C:
  • Movie Studio
    3 answers, most recent on 6/30/2022
    [Solved] I was double charged after my bank reopened my card again??
    When I first input my card info it my bank contacted me and locked my purchase and refunded it. I called and said it was me who was buying the product. My card is now free and I purchase the product but once I proceeded it double charged me and now
  • SOUND FORGE
    19 answers, most recent on 2/22/2024
    RE: Soundforge 17 Trial just won't launch. Windows 10.
    The VST grovel file is in the 'C:\Users\- USER NAME -\AppData\Local\MAGIX\Sound Forge Pro\17 (system) folder. You might try uninstalling SF with a third-party uninstaller. Magix and many folks recommend 'Revo Uninstall' that can remove the left-over
  • Music Maker
    14 answers, most recent on 9/27/2025
    RE: What are the corresponding albums to Soundpools with no images showing
    I am going thru the huge list you provided. Question, regarding the loops that are not available on producer planet though they are in Dub Step Vol 2, is there a way to purchase them as royalty free? I assume to locate a loop the loop name has to be
  • Video Pro X
    11 answers, most recent on 3/23/2024
    RE: registration
    @Tom-Hind Hi, and welcome to the user to user forums. If you are after just the content there are lots of similar sites that are not subscription based nor involve fees such as Vecteesy. You just have to do some internet surfing to find them. For a
  • Movie Studio
    51 answers, most recent on 11/17/2023
    RE: MAGIX Movie Studio 2024 Platinum problems
      I hope AAProds has lots of Ketchup (or a range of tasty hats 😬). I have been recording things from free-to-air for ages — as MTS files. @rickduley 😂👍👍
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