• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @johnebaker Hi John, Thanks for that link! I was basically aware of the reason for the problem but that article very clearly sets out why, and how to avoid it. I have run the linked midicheckker.exe, which confirms I do have the "problem" driver
• Movie Studio

  4 answers, most recent on 3/24/2023

  [Solved] Empty area when making a movie because of muted track/video
  how do you get rid of an empty area when making a movie because of a muted track/video that extends beyond the project length? I don't want to delete the muted track/video because I want to keep it as a reference / sync. I could just make the movie
• Photostory

  One answer, on 5/9/2026

  RE: Program hang
  @James-Warters Hi In order to help you with this issue we need more information: Do you log in to the laptop with a local user account, or a Microsoft account? If a Microsoft account and you are using OneDrive, this may be the cause of the issue.
• Photostory

  19 answers, most recent on 12/22/2024

  RE: Can't understand advice given by support team
  Well success at last. I don't know what I did, because I had played around with the show an awful lot. But suddenly the dreaded message said I only had one blank and when I burned it I failed to notice it at all. The sad thing is that I won't know
• Movie Studio

  13 answers, most recent on 12/31/2024

  RE: Cannot Install Movie Studio 2025 Platinum: Error-1
  The program won't let me type in P3 at all; only numbers. I don't know how to fix this!  
• Music Maker

  One answer, on 12/6/2024

  Unlimited Commercial license
  How do I ascertain an unlimited commercial use license for music maker? I've went to the website and there's no clear path to the licenses.
• Photostory

  5 answers, most recent on 2/15/2025

  RE: Using /whizzard
  sadly there are no cogs or buttons. I have taken a screenshot but don't know how to send it to you. After many attemps the Techj team have emailed me and I have sent them a screen shot. Ffingers crossed  
• Samplitude

  4 answers, most recent on 7/31/2023

  [Solved] X5 and 365 - Problems
  I just had a computer crash (magix mm 2023 was on the crashed computer), so my 2nd computer has Samplitude X5, and compared to Magix MM it is chalk and cheese in terms of Automation. No matter what I did with X5, the audio recording is distorted,
• Movie Studio

  13 answers, most recent on 3/21/2026

  RE: MAGIX Video deluxe 2026 Premium - time line list
  Guys,   all sorted i had looked at the advice from mmrecs  If you go to File>Settings>Movie (shortcut E)>Movie Information tab, does that supply what you need? but i was not sure how i tracked this to audit my files on the timeline so i
• Samplitude

  40 answers, most recent on 4/15/2025

  RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?
  The other issue is whether at this moment it will be cost effective to purchase the Samplitude ProX Suite upgrade. I just got an email announcing a close out sale running until 4/27. But how long until the new version is available? And what features
• Movie Studio

  One answer, on 2/2/2025

  Movie Studio 2025 Suite from existing PC to a new PC
  I am getting a new PC and wish to move my Movie Studio 2025 Suite to the new PC.How do I go about doing so?Many thanks.
• Movie Studio

  8 answers, most recent on 12/27/2025

  RE: Error while downloading covers from the store ...
  @Ronald-King Hi . . . . "Error while downloading covers from the Store. Please check if an internet connection is available" . . . It just comes back over and over, making the app unusable . . . . This would suggest: The Antivirus (AV) program is
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  @SteveMTNO How large is the ASIO sample buffer? Please check the Realtek ASIO control panel (under the Audio settings > Advanced > Configure)
• Movie Studio

  2 answers, most recent on 7/7/2025

  RE: [Closed] movie studio 13 cant continue installation get stuck at registration
  @amir Sorry but this is a user forum only. No staff here. On the Vegas site you were pointed towards how to log into your Magix account. If you can't do that you need help from either Magix of Vegas Creatives support and send them a support
• SOUND FORGE

  11 answers, most recent on 3/12/2023

  [Solved] Cannot change the "Temporary files and record folder"
  I have Sound Forge Pro 16 version 16.1.4 Build 71. Under "Options > General > Temporary files and record folder", when I click "Browse..." I am unable to change to anythnig other than Desktop. I cannot see any other storage locations on my
• Movie Studio

  2 answers, most recent on 12/18/2022

  RE: [Solved] Movie Studio 2023 NewBlue Essentials lockup
  See:https://www.magix.info/us/forum/how-to-get-rid-of-diagonal-red-lines-and-fx-logo-from-produced-movie--1309700/
• Movie Studio

  4 answers, most recent on 11/8/2023

  [Solved] Movie Edit Pro 2021
    Anyone know how to resolve this error? Tried uninstalling and reinstalling program, to no avail. Error only started today. If I select continue program, get message telling me system is unstable and then close's program. If I select display crash
• Music Maker

  2 answers, most recent on 12/10/2022

  [Solved] Import WAV files
  How do you import wav files in the 2023 version? I was using 2016 until today.
• SOUND FORGE

  3 answers, most recent on 7/2/2025

  RE: How to transfer to a new lap top
  THANK YOU @rraud!!! That worked!! I can't express how thrilled I am!! This is my 3rd laptop including my initial one that had the software. I never installed on laptop #2 because I just didn't think I could and didn't take the time to really dig in
• Music Maker

  4 answers, most recent on 3/3/2023

  [Solved] Third Party VST Effects
  This is not about instruments, but effects. I bought MusicMaker 2023 Premium on a whim. I'm not a noob to DAWS and how they work so please save all the "scan your folders" comments. I can't find any information on Non Magix VST effects not purchased
• Movie Studio

  45 answers, most recent on 2/2/2023

  [Solved] Timeline colour and selection
  Movie Studio 2023 Platinum I am a novice at movie editing Questions on timeline view:: 1. Colour changes from green to yellow - what does this signify? 2. How do I select multiple adjacent tracks to work on the same feature on these tracks? Any
• Video Pro X

  2 answers, most recent on 4/21/2025

  Rendered transitions leave audio static. Why?
  VP X16. My rendered videos have audio static artifacts when transitions occur. What is going on and how do I fix it? The noise is not present on the timeline. I have rendered the segment 10 different times with different settings, but it keeps
• Music Maker

  9 answers, most recent Yesterday

  MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did
  I purchased Magix Music Maker 2026 (ULTIMATE) but It only sent me the link to download the premium version. I was also supposed to get access to ALL loops but this is not happening. I have already installed the premium so I need to know how to get
• Samplitude

  40 answers, most recent on 4/15/2025

  RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?
  @gregory-battaglia Windows comes with a program called Snipping Tool. Please google how to use it. Okay, got it.