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@Strictly-East Thanks! Here the same problem occurred (AppHangB1) and it was caused by the audio driver. https://www.magix.info/us/forum/acid-11-quits-responding--1341184/ There are also some other tips like running sfc and DISM via the command

Music Maker

14 answers, most recent on 9/27/2025

RE: What are the corresponding albums to Soundpools with no images showing

@Leonard-1 I made a list of Soundpool loops some years ago. It was updated the last time in March 2021, so the newest stuff isn't included there. I think you should be able to find your loops because they're a bit

Movie Studio

7 answers, most recent on 4/4/2024

RE: can't upgrade sony vegas movie studio 11 to movie studio 24 platinum

@bebop-senju Maybe it's registered under your sisters account which would have been Sony Creative Software at that time. Anyway for your Vegas questions suggest you post on the Vegas forum https://www.vegascreativesoftware.info/us/vegas-pro-forum/

Video Pro X

11 answers, most recent on 3/25/2024

RE: [Closed] Stuck on Scanning for Plugins - Reinstalling VP21

https://www.magix.info/us/users/profile/CubeAce/ How many times are you going to post to the wrong website? Hi - Everything was working for the longest time - forgot about the VEGAS Community!! Might be a good idea to add a note to the top of this

ACID

2 answers, most recent on 7/29/2022

[Solved] ACID won't install: sfppack1_x64.dll failed to register

Hello. I am running ACID 10 ( licensed copy) on Windows 10. It worked fine until today when I installed a VST plug in (Lore, from puremagnetik.com) and then wouldn't load. I re-installed Acid 10 and half way through the install, received the error

Off topic

5 answers, most recent on 2/22/2026

RE: please do not send me the every day messages of offers anymore! Thanks

@Peter-Corstiaans Hi There are three sources to modify: If you are gettting them by email, login to your Account at magix.com, icon top right of the home page, using the email address and password VDL is registered with.Under Info service uncheck

Movie Studio

2 answers, most recent on 2/9/2024

RE: [Closed] Replacement for Vegas Movie Studio and Architect

https://www.magix.info/us/forum/replacement-for-vegas-movie-studio-and-architect--1334181/

Movie Studio

37 answers, most recent on 8/25/2022

[Solved] No sound from imported .mov files

When I import .mov files from a Panasonic Camera (now 10+ years old) into MEP 2021 Plus (version 20.0.1.80), I have no sound. Looking at the imported object properties, there is no sound component. I recall seeing posts about this (audio codec

Movie Studio

One answer, on 2/22/2024

RE: [Closed] VEGAS Movie Studio 17 Platinum not registering

@Eric-Noveskey Hi, sorry this is the wrong forum, copy & repost your comment on the Vegas forum https://www.vegascreativesoftware.info/us/vegas-pro-forum/

Music Maker

2 answers, most recent on 7/29/2022

[Solved] Does Vita 2 still exist, how do I find it?

Hello, MM 2023 Premium v.31 here. During the last days of the July sale, I ended up purchasing some additional Vita Instruments. I was looking at getting a few more, which let me to searching the MM forum for "Vita." This brought up posts that

Video Pro X

29 answers, most recent on 9/13/2025

RE: Kodak C330 audio

@nicolesharp100 Hi We need more information on the MOV file encoding formats used for the video and audio. Download and install MediaInfo and analyse one of the clips and post the results, see this tutorial on how to setup MediaInfo and analyse a

Music Maker

One answer, on 10/5/2024

RE: Steinberg Halion Sonic 7 makes Music Maker crash

@Guy-VV To my knowledge it could be a bug which hasn't been fixed. Last report from march was that they probably cannot fix this over the summer. https://www.magix.info/us/forum/problema-music-maker-2020-non-apre-pi-halion-sonic-7-vst3--1336079/

SOUND FORGE

17 answers, most recent on 2/10/2026

RE: serial number

@Jana-McAlpin You are asking about a different version of Sound Forge Audio Studio to the one listed by the original questioner so should really have been placed in a new thread. However, since you are asking about a version produced before Magix

Other products

4 answers, most recent on 4/8/2024

RE: [Closed] MAGIX you F* A$$HOLES !!!

@Mateusz-Dzudzinkiewicz You are posting at the incorrect forum. Please visit https://vegascreativesoftware.info

Movie Studio

44 answers, most recent on 1/17/2025

[Solved] Making Blu-rays

I'm trying to make PAL Blu-ray discs with my MEP Premium 21.0.2.138. The goal is to be able to play them with my Samsung BD-player. My current project's sources are recorded with a Panasonic camcorder. The clips are MPEG-4 1080p50. I followed John

Music Maker

21 answers, most recent on 12/21/2024

RE: Old soundpools and general questions

Yeah! Lol I was a beta tester for Acid Pro! I must of missed that post cause I did ask around back then and never heard anything! Thanks for info! They are outta their minds still selling it without any fixes! I don't have any issues with latest

Movie Studio

35 answers, most recent on 11/12/2024

RE: What Apple format: Apple ProRes or HEVC codecs can Movie Studio run?

@Tusk Hello Tusk, Here is an addition to the answers from @johnebaker and @Gid. Read this link from Magix Support from December 4, 2019: Apple Quicktime: support and security HTHRob

Movie Studio

16 answers, most recent on 12/23/2025

RE: No video only sound

@Odd-Aagesen Hi Black video on import is most commonly caused by issues with the graphics card (GPU) drivers or display options settings in the program for hardware acceleration of decoding, processing and export, where possible, by the GPU . Open

Movie Studio

8 answers, most recent on 11/29/2024

RE: Using Vegas Video Stabilization

Thank you all so much, I'm a little overwhelmed with all the good info here, but I'll take it on board for future digitizing/enhancing attempts.All the very best, and for those who celebrate Christmas, and for those who don't, have a peaceful one!

Movie Studio

11 answers, most recent on 12/4/2025

RE: Corrupted Audio

Here is one of previous project files (I have a few before fix) Program settings, Device options, and Export Settings (plus Advanced); and MediaInfo report for a test- I have several tests after the problem appeared, and about 14 clips as objects in

Movie Studio

One answer, on 9/20/2024

RE: [Closed] Tried to reinstall software, have serial number. Password is active.

@Ninian-Bacchus Please read this pinned post and follow the advice given there. This thread will be closed. JeffForum Moderator

Movie Studio

3 answers, most recent on 6/30/2022

[Solved] I was double charged after my bank reopened my card again??

When I first input my card info it my bank contacted me and locked my purchase and refunded it. I called and said it was me who was buying the product. My card is now free and I purchase the product but once I proceeded it double charged me and now

SOUND FORGE

14 answers, most recent on 8/29/2025

RE: where is spectralayers pro??

SLP (SpectraLayers Pro) would have a unique activation code which should be in the email Magix sent you after your purchase of the SFP Suite with the other activation serials. If you can not find it, first look in your spam or junk email folders.

Movie Studio

296 answers, most recent on 3/29/2025

RE: [Closed] Feedback on Movie Studio 2023

@Jamshed-C You have already asked this question here, albeit with slightly different wording, so your post here has been hidden (to avoid duplicate postings) as well as the fact that, as @CubeAce has said, it should have been posted to a new thread,