• Music Maker

  12 answers, most recent on 10/31/2020

  RE: Instrument appears not in My Instruments
  Thank you for your reaction. I did purchase the Premium version with a new licence number. The program is up to date with the patch you mentioned. All my other VST instruments (14) are installed in My Instruments and are working good. Only the
• Music Maker

  12 answers, most recent on 10/31/2020

  RE: Instrument appears not in My Instruments
  @AJM-Schakenbos Hi and welcome to the forum. . . . . which I bought with an earlier version . . . . Did you activate Music Maker 2021 (v29.x.x.x) with the older versions serial number or purchase a new licence if so which variant Plus or
• Movie Studio

  3 answers, most recent on 10/17/2020

  RE: Out of Sync audio on older projects.
  @AAProds Hi Alwyn. Thanks for the suggestion. What happened then was audio is still out of sync on export but showing it is in sync in the same places and playing in the correct places within MEP but I've lost my mix levels pans etc. and now I have
• Other products

  8 answers, most recent on 10/14/2020

  RE: Transfer of license to a new laptop
  @BrianMac Hi . . . . I need to buy a new license? I thought the license I bought was for life. . . . You do need a new licence, Photo Manager is a different product from Photo Clinic which is what you had a licence for life ie. it never expires for
• Movie Studio

  One answer, on 10/12/2020

  [Closed] Registering/Activating a Licence to a New PC
  I use Vegas Movie Studio Suite 15.0 Platinum for a work PC. I have purchased the license for it and it states that it is good on two machines. I bought the product off of Amazon as a digital download and I don't have the activation code. Every three
• Web Designer

  3 answers, most recent on 10/7/2020

  RE: Activated Software on internet connection, offline computer connection
  @David-Musial Hi . . . . The goal is to move the software on a server . . . . That may not be possible depending on the server OS and, in my experience, would not be a recommended solution, servers are not designed for running programs that
• Music Maker

  5 answers, most recent on 10/5/2020

  RE: Stream Safe Music for Twitch
  @Jeremie-Moore Thank you for the additional information. However, my advice is still the same: read the linked posts about Commercial Usage of Soundpools etc. and ensure you have the correct, "Commercial" licence. As I said before, my understanding
• Music Maker

  5 answers, most recent on 10/5/2020

  RE: Stream Safe Music for Twitch
  @Jeremie-Moore Hi . . . . What i mean by "stream safe" is the allowance of playing the music in the background of a stream without fear of having the chance of having a DMCA strike. . . . . Even with commercial licences for the Soundpools used,
• Music Maker

  One answer, on 10/5/2020

  RE: How to get Royality Free license for soundpools dvd's and cd's?
  Read the licence files on the discs. Most old discs can be used for commercial purposes (up to Soundpool DVD 16 if I remember correctly). Since you have the discs you can use the Soundpools on them for commercial purposes. Most Soundpools on discs
• Other products

  2 answers, most recent on 10/2/2020

  [Closed] No Support Available for product i purchased
  Hello All.   I am having issues with movie studio 17.0 platnum, for some reason i was able toload up the software previously and have it open but was unable to import footage from my OBS captured footage despite trying to change the format of the
• Photostory

  One answer, on 10/2/2020

  RE: New Installation on new PC
  @Adipatania Welcome to the Magix forums. Yes, you can use the same registration/serial keys for the new installation as you used for the old. However, in order to avoid any potential problems and assuming you are not going to use the program on your
• Movie Studio

  7 answers, most recent on 9/26/2020

  RE: Compatibility
  @Michael-Hubbs In addition to what @CubeAce and @johnebaker have written and in relation to your question about Mercalli V5, my suspicion is that its licence is tied to an installation of the latest versions of either VPX or MEP. I have the latest
• SOUND FORGE

  One answer, on 9/24/2020

  RE: Transferring registration to new user
  You have to contact sales support at infoservice@magix.net to transfer your licence to another account.
• Movie Studio

  29 answers, most recent on 9/22/2020

  RE: [Closed] What do I have to do to be able to edit MP4s again?
  @MikaS @AAProds I am not defending Magix in this but often because of the licencing agreements between the companies who provide the third party plug-ins that are offered by Magix as part of their package deals. They would have limited licences
• Music Maker

  11 answers, most recent on 9/21/2020

  RE: EDM edition MM 2020
  You have to contact sales support at infoservice@magix.net and ask them to remove the licence from your account and get your money back or ask them to transfer it to another account you already created. Then you can get a least the extra soundpools.
• Music Maker

  11 answers, most recent on 9/21/2020

  RE: EDM edition MM 2020
  If you have multiple licences of the same edition you just get the free loops and instrument once and you cannot register multiple serials to the same account to get multiple free loops and instruments. Are you sure? We are constantly told that
• Music Maker

  11 answers, most recent on 9/21/2020

  RE: EDM edition MM 2020
  If you have multiple licences of the same edition you just get the free loops and instrument once and you cannot register multiple serials to the same account to get multiple free loops and instruments. Are you sure? We are constantly told that
• Music Maker

  11 answers, most recent on 9/21/2020

  RE: EDM edition MM 2020
  If you have multiple licences of the same edition you just get the free loops and instrument once and you cannot register multiple serials to the same account to get multiple free loops and instruments. The only possibility is to register the
• Movie Studio

  9 answers, most recent on 9/15/2020

  RE: Missing "Film template Basic" feature.
  @john-oflaherty Hi John. No, absolutely no idea what that is about. Did you get the program from the magix site? If so I would get in touch with magix if it were me. Use your email from the licence key you were provided with. The contact email
• Movie Studio

  9 answers, most recent on 9/15/2020

  RE: Missing "Film template Basic" feature.
  Hi john & Ray, thanks so much i got to the bottom of it and it was the extra content that sorted it, so much appricate the help. By the way a pop up box also said i would soon have to pay a licence charge of 30 dollars although i only bought
• Movie Studio

  33 answers, most recent on 11/10/2021

  RE: Update 20.0.1.65
  @martin-brennan Hi Martin. It really doesn't matter if you use 8K or not. The program is now set to handle 8K HDR video. Your Intel GPU using Intel® HD Graphics 4000 is actually older than MEP has asked for for some time requiring Intel® HD Graphics
• Music Maker

  2 answers, most recent on 9/3/2020

  RE: Just purchased a commercial license of some samples i need help
  Where do you want to upload your video? On YouTube? Then you need to contact YouTube and show them your Magix licences if your video gets blocked, Magix cannot help you in this case.
• Movie Studio

  10 answers, most recent on 9/2/2020

  RE: [Closed] P2- Removed by Moderator
  @Kevin-Brake Just for you information: no-one who posts here, including the moderators, is a Magix employee, so this is not our software. Also, considering the version of MEP you have is now very old, you are actually very fortunate that it has
• Movie Studio

  10 answers, most recent on 9/2/2020

  RE: [Closed] P2- Removed by Moderator
  Hi John, This product request was put through the purchasing department. I conducted the research and testing of your product and made the recommendation for the purchase. We do have access to the Adobe Suite, but... I do like this product. This