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  • Music Maker
    14 answers, most recent on 3/4/2021
    RE: After program update can't open a project. Only 8 tracks go store buy
    i upload and install now new update of MMM.....i can not login.....i am also clicking on log in button but it does not work. ...do you know what happened please? thanks...    
  • Music Maker
    14 answers, most recent on 3/4/2021
    RE: After program update can't open a project. Only 8 tracks go store buy
    @Lubomir-Rabatin The internet is needed for the login process which verifies what features your user account has unlocked. If you don't log out and don't use the online shop you can use the software without internet.
  • Music Maker
    3 answers, most recent on 3/4/2021
    api.magix-iap.com is currently unable to handle this request.
    Hi, since the last patch i can't login into the store. I bought the Unlimited Loop and still trying to solve the issue. I checked my Firewall and everything seems to be fine. Please advice how to solve this issue. Thanks
  • Samplitude
    7 answers, most recent on 3/3/2021
    RE: problem with activation product online on my new system Widows10
    @Artur-Urbanski Welcome to the Magix user to user forums, so not a contact for any Magix staff. As @SP. says, since this is a public forum, no personal data like email addresses or serial numbers should ever be posted here. I have edited your post
  • Samplitude
    7 answers, most recent on 3/3/2021
    problem with activation product online on my new system Widows10
    Hello, I am a user of Samplitude PRO X3 Suite (my login: Removed by moderator) I work on a Mac with Paraless Desktop and Windows 10 installed I would like to activate the product on windows 10,  but when entering my computer ID on the Magix website
  • Music Maker
    3 answers, most recent on 2/25/2021
    RE: Music Maker Premium Can't Login
    I finally fixed it to going to the 'Manage Login Details' screen and just re-saving the information already there from the demo. Just a glitch I guess. Thanks for your interest.    
  • Music Maker
    3 answers, most recent on 2/25/2021
    Music Maker Premium Can't Login
    I can't seem to register the product
  • SOUND FORGE
    3 answers, most recent on 2/25/2021
    RE: before sony sold to magix
    If you recall your old SCS (Sony) login info.. the email and password you used when it was originally registered. Go to Magix Service Center and "My Products". All that info was ported over to Magix.Alternately, SCS archives has the serials as
  • Samplitude
    5 answers, most recent on 2/20/2021
    RE: How the heck are you supposed to re-activate Samplitude 11...?
    @drewmo Hello, Welcome Click My Account top right of the home page. Login with your email address and password Select My Products from the left side. You should now see your registered software serial number(s) and hopefully a download link. If so,
  • Audio Cleaning Lab
    One answer, on 2/19/2021
    RE: Lost my registration Particulars & need to download the application.
    @brian-f Hello, Welcome Before anyone can help you? What registration particulars did you lose? What version of Audio Cleaning Lab did you purchase and where did you buy it? What is your laptop specs and what is the windows version? Did you login to
  • Video Pro X
    11 answers, most recent on 2/17/2021
    RE: Black Effect Problem
    This post seems remarkably similar to this one, albeit with a slightly different user name. @john-b98789 are you also the creator of that similar post? If so, please be aware that having multiple logins to the forum is not allowed. If both posts
  • SOUND FORGE
    3 answers, most recent on 4/13/2021
    Really A Separate Cost for the MAC Version
    I have been upgrading and using Sound Forge for many years. Last week I purchased one of the New Mac M1 Mini Units and I went looking for the Mac Version of my Sound Forge. In my login area I only see the Windows Version. Do they really charge a
  • Web Designer
    13 answers, most recent on 2/13/2021
    RE: Text is not coded as text and everything seems to be a background
    @Wojciech-Wawrzyniak Hi . . . . How to fix issue with facebook plugin? . . . . Check if the plug-in has been updated - this is a problem that arises quite often with the likes of Youtube, Vimeo etc when they change their login requirements or the
  • Music Maker
    7 answers, most recent on 2/14/2021
    RE: Moving program to another computer
    Alright, thanks for all your help guys.One last problem I keep coming across that maybe you guys can help me with. I have this reoccurring issue where when I try to login to the store through the Magix Music program, whether to purchase a new
  • Web Designer
    4 answers, most recent on 2/12/2021
    RE: Can't activate software - error code 24
    @edward-y Hi . . . . I get and error message 24, suggesting that the software is registered to another emaill address. I'm sure I've got rthe right email address. Do I need to remove the software from the old computer to activate on the new one or
  • Photostory
    5 answers, most recent on 2/13/2021
    RE: Contacting Magix by email
    @kplugarno Hi There are several sources of receiving update notifications each with a different solution for stopping: Emails: Login in to your account at magix.com by clicking the My Account icon and select Info service and uncheck subscribe to
  • Music Maker
    11 answers, most recent on 2/11/2021
    RE: Need access to download software
    @Dexdain Hi . . . . if you read my initial post that email is no longer in use (I do not have it anymore-no access to that business email) . . . . You do not need access to the old email address - you only need it to login to the your Magix account
  • Music Maker
    11 answers, most recent on 2/11/2021
    RE: Need access to download software
    @Dexdain Hi . . . . I  purchased this software on 3/26/16 and the email used for this order to access the download link has been defunct over 3 years . . . . You should be able to login to your account at magix.com with the old email address and
  • Web Designer
    4 answers, most recent on 3/15/2021
    RE: your site is not secure
    @Former user Hi and welcome to the forum . . . . Browser says site is not secure . . . . I assume this is Chrome saying your http:// web address is insecure - you can disable the 'Site not secure' warnings in Chrome which is enabled by
  • Web Designer
    6 answers, most recent on 2/11/2021
    RE: Website is down, error 404
    @Encomm Hi Have you recently updated the site? There are two main possibilities: You have renamed the home page to something other than index   The site may be in a subfolder of the web root, hence the 404 not found error message - if this is the
  • SOUND FORGE
    6 answers, most recent on 2/9/2021
    RE: unable to register due to different email
    Forget about the phone contact. Contact the on-line Magix Customer Service, which handles activation issues and such.See this recent post for instructions.. it's a bit confusing requesting a support
  • SOUND FORGE
    6 answers, most recent on 2/9/2021
    RE: unable to register due to different email
    @Larry-Glenn What is your error message? If you registered the program with old mail address just use your old mail again and it should install fine. You can log into your customer account at Magix.com with your old e-mail an password and change
  • Other products
    One answer, on 2/3/2021
    [Closed] VEGAS POST Suite / Vegas Effects remains in demo mode.
    Hi there- I recently purchased VEGAS POST Suite and while all its various programs activated with no problems. Vegas Effects remains in demo mode and I cannot find where I can activate it?   I also attempted to Create an activation code within my
  • Music Maker
    12 answers, most recent on 2/6/2021
    RE: Vita rock drums aren't working.
    @Bluesea Hi . . . . They were working before. I have the new update. Please fix this. . . . . Have you updated from Music Maker (MMM) 2020, or earlier, to MMM 2021? Is this the update dialog you had If so did you open the Changes in this patch
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