• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  RE: Windows does not find drivers for the video grabber usb device
  Actually im not sure if the problem is in the driver thing or what because i see the blue screen and some small static sound. the cable is in out mode and all connects should be good. Edit, i see the blue screen and static sound even my vcr is off
• Samplitude

  4 answers, most recent on 1/27/2025

  [Solved] need help with configuring MIDI controller
  Samplitude Studio 2023, Windows 11 I just bought a MIDI keyboard which is mostly working, but there's one thing I can't figure out. The keyboard has Play and Record buttons on it, but I can't get them to do anything. The keyboard does work correctly
• ACID

  2 answers, most recent on 8/31/2025

  RE: Magix Independence Pro Suite Activation Error Code: -1
  @Flavius_Guy Hi Error code -1   means the program cannot connect to Internet for registration, or if you had a previous installation of Independence, it is registered with a different email address that does not match the current email address. John
• Rescue Your Videotapes!

  35 answers, most recent on 7/16/2025

  RE: Geen geluid bij overdracht VHS-band
  @MV650 The round black plug is for an S-Video connection. That is a higher-quality video connection but not all VCRs have S-Video OUT. @Bol There is a subtle difference between that forum post you linked-to and Marc's setup. Your forum post
• SOUND FORGE

  4 answers, most recent on 2/1/2026

  Extraction de pistes CD
  Bonjour, audiostudio 17 m’informe que je suis connecté sans privilèges d’administrateur système. Windows 11 confirme mes droits d’administrateur. Où dois-je chercher pour activer ces droits ? Merci pour votre réponse. Hello, AudioStudio 17 is
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  Windows does not find drivers for the video grabber usb device
  Hi, my computer cant find the right driver for the Video Grabber usb device, and i think that is the reason why i see only bluescreen on the video saver app when i connect my VCR with the device on my computer. It is video saver 2023, bought few
• SOUND FORGE

  One answer, on 10/22/2025

  RE: authentication code needed for sound forge 10 on windows 10
  @diego883 Please read https://www.vegascreativesoftware.info/us/forum/activation-of-sony-creative-software-era-applications--149297/ and follow the advice given there. Your software is too old to register and activate by the built-in method since
• Photostory

  3 answers, most recent on 3/19/2026

  RE: Photostory Deluxe 2026 & Photo Manager Deluxe – Installer crashes imme
  @Frans-Aarts Hi . . . . run the installer, a window briefly appears on screen and then immediately disappears . . . . Check your Antivirus software is not blocking the installer running or connecting to the Internet, you may need to turn off the
• Movie Studio

  2 answers, most recent on 7/7/2025

  [Closed] movie studio 13 cant continue installation get stuck at registration
  hey guysi have asked in vegas site and they pointed to come here and ask.in the site i have seen my product studio movie platinum 13 is allready registered.i am now installing it in a new comp and try to install but get stuck in the registration
• Samplitude

  7 answers, most recent on 12/29/2024

  RE: Playback along with audio stuttering every 1-3 seconds
  It can be problematic to use a wireless/USB device for recording/playback. I would recommend something that is connected via audio cable. DAWs like Samplitude record sample accurate. That's why you need a low latency connection. Unfortunately that
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @browj2 OK. In case you didn't try to delete/rename the musicmaker.ini file to reset the program settings, I suggest you try that as well. It should be located in the \AppData\Roaming\MAGIX\MM2026_Premium\ folder. But you'll find this file only if
• Music Maker

  7 answers, most recent on 10/20/2025

  RE: MMM 2014 fresh reinstall from website
  @Eleyan Which version of Music Maker do you have? Technically, you can update Music Maker 2021 to Music Maker 2024 (Version 32) for free. To my knowledge 2021 doesn't work correctly anymore, because it can't connect to the in-app-store. Also, the
• Rescue Your Videotapes!

  9 answers, most recent on 4/22/2025

  RE: Videowandler 2 issues...
  @Sami-Pekonmki The camcorder comes with a mono AV cable, with yellow and black connectors, rather than yellow, red, and white. That mono cable might be the source of the problem! The USB dongle will expect a single video input (usually the yellow
• Rescue Your Videotapes!

  9 answers, most recent on 4/22/2025

  RE: Videowandler 2 issues...
  Those settings are already turned on.Also, the USB does not light up when connected, if that is a problem. The camcorder comes with a mono AV cable, with yellow and black connectors, rather than yellow, red, and white.
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  @Alex-Kirkwood You have a Focusrite Scarlett interface? That should be enough. You select the Focusrite ASIO driver in the Music Maker audio settings and set the ASIO buffer size to reasonable value, for example 512 samples. Connect your speakers or
• Video Pro X

  6 answers, most recent on 8/7/2025

  RE: Problem download video using FIREWIRE
  Hello Rob, thank you for your input. I think Magix is activated. I just try to download video from hard disk, make short edit and safe as MPEG-2. Everything is working. I think there is problem with connection with my firewire card. I did not use it
• Movie Studio

  4 answers, most recent on 12/14/2025

  Magix Hub
  Hello. I have MAGIX Video Deluxe 2026 Premium (v 25.0.1.248 UDP3). I have an issue with entering to the Magix Hub. After clicking on the "Magix Hub" button, an animation with dots shows, and nothing more happened. I waited for about 10 minutes with
• ACID

  2 answers, most recent on 2/11/2024

  RE: [Solved] Volume envelope (cc7) does not work on VSTi tracks.
  @DJ_Leo It depends on the VSTi whether it changes the volume after receiving cc7 messages. Some do, some don't. A lot of VSTi have a MIDI learn function. Maybe you need to first connect the VSTi volume control to cc7.
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @Barry-Wiseman Please remember these are user to user forums, not any contact for Magix staff so no-one who can help you is likely to see your post, sorry. Moderators are NOT Magix employees and we have no direct access to any staff member. Also,
• Off topic

  31 answers, most recent on 5/29/2026

  RE: Stopping pop-ups from MAGIX on PC Boot
  @MARK-LOGGINS Hi . . . . I have uninstalled all magix products . . . . In Windows, Settings, Apps, Installed apps, after the list has populated enter Magix into the Search apps box at the top of the list, to see what installs have been left behind,
• Movie Studio

  6 answers, most recent on 11/27/2025

  RE: [Solved] Cannot install Video Deluxe 2026
  @Todd-Crandell Welcome to the Magix users forums. The first "port of call" for support is almost always these forums, where users assist each other where they are able to do so. First, in order to try and help you can you give the full name of that
• Music Maker

  13 answers, most recent on 1/9/2024

  [Solved] Purchased soundloops not accessible via offline computer
  PROBLEM Music Maker v25. The soundloops our NGO have licensed are not accessible via Music Maker. "Please sign into the store to use any soundpools you have purchased." LIMITATIONS The computer with Music Maker cannot be connected directly to the
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  I mainly use ASIO4all as my audio driver for all "in the box" recordings in SMS (Drum Sampler/ synths) I did try the Magix Low Latency driver....crashed with that too. If I'm recording guitars.....i use a Boss GT-1000 which acts as a recording
• Samplitude

  7 answers, most recent on 12/29/2024

  RE: Playback along with audio stuttering every 1-3 seconds
  It can be problematic to use a wireless/USB device for recording/playback. I would recommend something that is connected via audio cable. DAWs like Samplitude record sample accurate. That's why you need a low latency connection. I have tested with