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So... I found a work around... (I also own SOUDFORGE, which uses also the same VST scan software - Neutron still worked fine in SOUNDFORGE - I did a switcheroo of the 4 little software scanner (changed the names) and... IT WORKED !) So the problem

Movie Studio

3 answers, most recent on 6/24/2025

RE: [Solved] Audio noise

@Brian-Lee Hi and welcome to the user to user forums. Assuming your problem is not being made by clipping the signal, try going into the program settings and increase the audio buffers by two and see if things improve. If they improve but only

Other products

One answer, on 11/17/2025

RE: [Solved] Unable to install Independence library on PC (parallels) or Mac

UPDATE: Despite the above warning screens, I have come back to the computer a couple of hours later to find a message saying the library install was successful. And it all works. Might have been user error, but not sure how. Maybe it was downloading

Rescue Your Videotapes!

3 answers, most recent on 12/30/2025

RE: [Solved] MxDownloadManager.exe crashes when trying to download Version 7

@JudgeHawk It's no longer working. You could contact customer support at infoservice@magix.net and ask them for the installer, but I assume that they won't answer or simply say it's out of support because it's an old software from 2013. I also don't

Movie Studio

5 answers, most recent on 9/24/2025

[Solved] Import h265 files from iPhone

Hi, I have MEP2022 and am trying to import h265 files from my iPhone. At first, the programme asked me to purchase and activate the [HEVC Codec Upgrade (H265 Intel)] codec.So I purchased and activated this codec. Unfortunately, when I try to import

Movie Studio

8 answers, most recent on 12/27/2025

[Solved] Error while downloading covers from the store ...

My computer died a hard death, so I got a new one and I am re-installing everything. After installing Movie Studio 2025 Suite, when I click on then Effects menu, I get an error message that says "Error while downloading covers from the Store. Please

Video Pro X

10 answers, most recent on 8/10/2025

RE: [Solved] Programme freezes

If anyone ever reads this, I thought you may like to know the conclusion for me. As I previously said "in desperation I have "reset" the computer and given it away, yes, I really did, I got so frustrated with it/your software." (But as in most

Movie Studio

6 answers, most recent on 6/8/2026

[Solved] MAGIX Video deluxe 2026 Premium-problem

I have been using MAGIX Video deluxe 2026 Premium without any significant problems but when I started the program today the attached program image was displayed which was frozen and could only be closed by command in the task manager. The text at

Music Maker

3 answers, most recent on 8/11/2025

RE: [Solved] Activation Key Registered But Not Registered

@Squeego Music Maker had Free Edition from version 2018 up until version 2024. The 80s, EDM and Hip Hop versions were technically the Free Edition plus some genre specific audio loops. So, your option is now to install Music Maker 2024 Free Edition

Samplitude

3 answers, most recent on 1/19/2026

[Solved] Samplitude keeps crashing with ASIO4All

This problem suddenly started happening yesterday, and it is making it impossible to continue working on my current project. Windows 11 64-bit, Samplitude Studio 2023. ASIO4All has always worked fine when I want to record MIDI, but yesterday it

SOUND FORGE

2 answers, most recent on 12/2/2025

[Solved] Multiple Instances of Sound Forge 18 from VEGAS Pro 22

Dear MAGIX Support Team, I would like to report a compatibility issue between VEGAS Pro 22 and Sound Forge Pro 18. 【Issue Description】When Sound Forge Pro 18 is launched as an external audio editor from VEGAS Pro 22, a new Sound Forge process is

Movie Studio

8 answers, most recent on 7/29/2025

RE: [Solved] Text to Speech conversion

Hi, I found it.... More or less by accident I saw that on the VDL 26 invoice there was a €0,00 entry for a HUB voucher. That made me look through all the other paperwork and I found on the order confirmation another page with a code for the HUB. I

Video Pro X

5 answers, most recent on 5/22/2025

RE: [Solved] Upgrading from Movie Edit Pro to Video Pro X (16)

@Operaman Hi, First off, did you download and install all of the additional content that comes with the program? It is about the same as what you had with MEP if you downloaded and installed everything, except that with VPX, you get the commercial

Movie Studio

3 answers, most recent on 12/18/2025

RE: [Solved] Can't activate video delux 2026

@FIA2008 Error -14 means you enter a valid serial into the wrong product. Since there are different editions (Plus, Premium, Ultimate, Subscription and so) you need to make sure you installed the correct version of the software, otherwise you'll get

SOUND FORGE

4 answers, most recent on 9/20/2025

[Solved] Soundforge Pro 18 automatically changing the sound of my files

Please help! I've been using old versions of Soundforge for many years (up to Soundforge 11) to record DJ mixes and convert cassette mixtapes to mp3. Absolutely love the product and it's always done everything I wanted and more. I recently purchased

Other products

5 answers, most recent on 9/30/2025

[Solved] Independence Pro 3.5

I purchased Independence Pro when it was originally Yellow Tools. The software was originally 3.1 then you had to manually upgrade to version 3.3. Somewhere down the line when the software was upgraded to 3.5 something went terribly wrong as I

Music Maker

7 answers, most recent on 10/20/2025

[Solved] MMM 2014 fresh reinstall from website

The installer for MMM2014 downloads, but once it starts up, it just stops again with no error messages. The documentation claims it can be installed on vista/7 right through to win11. Am I wrong? Or is the windows version not the issue? I have a

Movie Studio

6 answers, most recent on 11/27/2025

[Solved] Cannot install Video Deluxe 2026

I just purchased and downloaded Video Deluxe 2026, on my Windows 11 laptop. But when I try to run the .exe file, it opens a window briefly, shows 0% progress, and then the window closes. It will not install. Where do I get product support? Thanks!

Movie Studio

3 answers, most recent on 6/30/2025

RE: [Solved] Movie Studio (Video Deluxe) vs Video Pro-X

Thank you for the detailed explanation. I have downloaded the trial version of VPX and compared it to MS Studio 2025 and VD 2026 trial and I found it be very similar, but I decided to go for VD 2026 Ultimate instead, because I don't create videos

SOUND FORGE

15 answers, most recent on 1/2/2026

[Solved] mouse won't click properly in sf 18 waveform

I have to make the waveform huge to move the mouse around. If I make it focused down to the point needed to edit, it seems to think there is a big space. Can't make a marker properly. Help. Can't edit audio at all right now. Someone please advise

Movie Studio

One answer, on 1/7/2026

[Solved] Playback of JPEG object stops after 2 seconds

Hmmm, trying to do a tute on SPR with a JPEG on the timeline. Whenever I press Play (Spacebar or Play button under the monitor) it runs for ~2 seconds then stops. Press spacebar twice and play recommences for 2 seconds, then stops again. Various

SOUND FORGE

2 answers, most recent on 12/2/2025

RE: [Solved] Multiple Instances of Sound Forge 18 from VEGAS Pro 22

@Shinichi-Kishimoto1124 Hi The multiple instances would suggest that Sound Forge, by default, is reopening previous projects/files, thus the multiple instances as you are seeing. Under the Options menu, select Preferences, General tab and uncheck

Movie Studio

3 answers, most recent on 9/5/2025

[Solved] HEVC causing Magix to crash when exporting - ucrtbase.dll error

My Movie Studio 2024 program has been working fine since I installed it. nothing has changed, no new programs or updates and then started crashing. First disc I burnt to worked fine, did another shortly after and crashing part way through

ACID

2 answers, most recent on 9/1/2025

RE: [Solved] Zukunft von Acid

Thanks for your reply. Meanwhile I have found some threads that deal with the same subject and it seems to be the case that Acid is dead. The good news are that Acid Music Studio deals very well with modern vsti such as Izotope Ozone 11 and RX.