• Photostory

  One answer, on 10/24/2025

  RE: Activation code
  @Kenneth-Satterthwaite Welcome to the Magix user to user forums. Check the disc carefully, including any case or packaging for a voucher code. Then go here, find the appropriate question "How can I redeem the voucher code for my box version?" and
• Xara Designer Pro

  7 answers, most recent on 5/25/2025

  Unable to disable all pages from "Auto-generating canonical URLs"
  I am currently using the latest version of Xara Designer Pro x64 (updated March 2025). Despite extensive research, I have not found a successful method to complete this task. I've come across various instructions online on how to disable this
• SOUND FORGE

  6 answers, most recent on 12/13/2025

  RE: Reactivation of SF 10 after upgrade to SF18
  Thank You Jeff.I am using the original SF10 Serial #, purchased many years ago.I have used the same Serial # for SF18 upgrade I have purchased recentlyI have registrated the SF 10 originaly on Sony Sight.But On Magix the SF 10 is not registrated.I
• Movie Studio

  5 answers, most recent on 9/10/2024

  [Solved] synchronize video tracks with audio tracks
  Hi,   I am using Movie Studio Suite 2023. I am trying to synchronize two video tracks with their audio. Following the instructions, I split video and audio on different tracks, I click on the reference audio track, then click on the track to be
• ACID

  8 answers, most recent on 10/3/2023

  RE: [Solved] Moving multiple tracks at one time
  @brian-johnson Hello welcome See these instructions here.​​​ Stephen Forum Moderator
• Photostory

  15 answers, most recent on 1/28/2026

  2026 Manual doesn't agree with program - Split Photostory, etc.
  I have some projects that I would like to separate into separate Photostories within that project so that I can burn them to a DVD and have each story as an option to play. In the manual on page 95 the instructions don't make sense, I separate the
• Movie Studio

  9 answers, most recent on 12/29/2024

  RE: Magix Movie Edit Pro 2025 is stuttering, stopping and starting.
  Wow! You gentle men are magnificent! Each of you. I will save your technical instructions, for sure. Things are definitely improving. The stuttering has decreased by 90%. The Title Editing is now under control.. I've also learned that, during
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  The solution @SP. was the audio drivers of your comment. For future users, please do what they instructed me and disable any audio sources you aren't using then go into safe mode n try then restart like normal and try... To find out my headset audio
• Other products

  6 answers, most recent on 11/11/2025

  RE: I purchased Video Deluxe 2026 ULTIMATE but was sent wrong link
  @fuss Hi, Here is what is shown on the Magix.com site: Ultimate is just Premium plus the whatever is listed below the Ultimate column. Did you scroll down your email to see if you have the coupon codes for everything else? If so, then read the
• SOUND FORGE

  6 answers, most recent on 8/2/2024

  Paid for Song Forge Audio Studio 17 on July 2gust 1st, still waiting f
  Paid for Song Forge Audio Studio 17 on July 2gust 1st, still waiting for download instructions
• SOUND FORGE

  16 answers, most recent on 2/23/2025

  RE: Sound Forge Pro 18 REFUSES TO INSTAL!
  Requesting a support ticket is a bit confusing @Rick-Dailey , these instructions may helphttps://www.magix.info/us/forum/sound-forge-display-font--1264650/#ca1822142 Magix does not offer phone support.. As @SP. stated, this is a user group. The
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  Hi, a little strange as I hadn't selected that? I opened the same file and checked as you instructed and stereo is selected (see attached), so I took another screen shot of the error message for you after checking stereo is selected. Thanks,
• Video Pro X

  One answer, on 2/13/2025

  RE: proDAD/Mercalli - where is it?
  @Tormod-Eikill Hi and welcome to the user to user forums. Instructions and activation codes for any offered third party effects that come with the purchase of a Magix program is sent to you in their 'Confirmation of your order from Magix' email. You
• Movie Studio

  41 answers, most recent on 2/6/2025

  RE: How to fix or smooth de-interlaced content?
  @jak.willis But if the content was broadcasted deinterlaced, how can it be fixed? As I said in post 2. Try exporting it as MPEG 2. It will be re-interlaced. Whether that will actually improve the viewing experience, only you will be able to
• Samplitude

  13 answers, most recent on 7/26/2024

  RE: Update/Patch for Samplitude Pro X8, Pro X8 Suite und Music Studio
  @lancem Hi, Reread the email with the Samplitude Pro X8 Suite downloads and serial numbers. Follow the 8 instructions for Steinberg that are in the email. John CB
• Music Maker

  33 answers, most recent on 1/17/2025

  RE: magix music maker 2024 won't load past loading keyboard shortcuts
  Hi, back again, followed instructions twice, but crashed with a minute would updating to windows 11 help? thanks.
• Movie Studio

  9 answers, most recent on 8/14/2025

  RE: MAGIX Video deluxe 2026 Premium: old serial number NewBlue remains
  I did not hijack another user’s thread delberately. This is my first experience of using the forum so was unaware that I was “hijacking” another’s thread. The log in page does not provide instructions or describe the protocol for newbies like
• Movie Studio

  6 answers, most recent on 5/30/2025

  RE: Cannot get to Activation
  Thank you - I checked the answer that was the solution for me. Here is where I had a problem. I was going to My Profile and thru the steps. The Activation step asks for a "computer id". I had my serial number from the email. However when the
• SOUND FORGE

  8 answers, most recent on 2/28/2026

  RE: Sampler tool not working in SF 18
  Hi @SP. and @ROBERTO-FERNANDEZ5645, I can confirm "the sampler tool "does nothing" in both Sound Forge Pro 17 & 18. It does work in SFP 10 thru 16 however, if that is an option. I suspect Magix is not aware of the issue. or does, and cares not
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 Hi If you go to the program's Movie Settings and manually change the frame rate and audio to match the files and the press OK then the next time you open the settings they should be correct. Then import your video files. If you are
• ACID

  3 answers, most recent on 7/17/2024

  No VST will work with ACID Pro 11
  Following the instructions in the manual it is impossible to get ANY VST instrument working with ACID Pro 11. Why is this, and how do I get VSTs working?
• Photostory

  7 answers, most recent on 2/18/2025

  RE: Photostory easy or Photostory Deluxe?
  Photostory Easy is no longer supported by MAGIX. I was forced to buy Photostory Deluxe, which is (despite its name) vastly inferior to Photostory Easy. Easy was, well, "easy" to use. Photostory Deluxe is devilishly complicated even for the simplest
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Hi Rick, wow that's a lot of effort to see if you can reproduce this issue. I really appreciate the lengths you've gone to here. Bizarrely, I don't think I have a glitched file remaining (I'll check the recycle bin) because once I identified the
• SOUND FORGE

  3 answers, most recent on 8/14/2025

  FX sampler
  Using youtube audio, you can click on any to hear what it sounds likeThere are bunches of things I do not have a clue what they do,, yes you have howtos.. but say fxyou create a video clip with an array of sound effects each segment b4 and after