• SOUND FORGE

  2 answers, most recent on 12/8/2024

  RE: Registering New / Multipple PCs
  @Robert-ODonnell You should be able to login at Magix.com with your old Sony login credentials. Then you can look under 'My Products' for your Sound Forge 10 installer and seats. Usually, there should be two seats available. You can also disable
• Music Maker

  12 answers, most recent on 11/29/2024

  RE: Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"
  Thank you for responding!I am not using an external audio device besides a microphone/headset. The issue seems to be when the "welcome/login" screen pops up to try to sign me into my magix to verify my 2024premium.I can "pause" the login screen by
• Off topic

  188 answers, most recent on 9/10/2026

  RE: Magix support has not responded to support tickets for months
  @Gr8fuldan Hi . . . . everyone keeps saying to log into your account. . . . thus I forgot my password. I put in for a change of password under forgot password and got no email back. . . . . You wouldn't, the email is sent to the old address with
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  RE: Welcome window keeps popping up on startup
  I should point out specifically what is popping up. It is a grey box that says 'welcome' in the top left. It shows the serial number as well as my email address login. The yellow prompt box says 'activate and register immediately online'. I believe
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 Hi I, too, had a repeat email asking for more information that I had already given along with an image of the issue. To ask for a refund, email infoservice@magix.net. I would also suggest you include a link to this topic. The
• Other products

  4 answers, most recent on 1/15/2024

  RE: [Solved] CD Architect 5.2
  @Charles-Sitz Can you redownload the installer from your customer account Magix.com? In case you don't have an account, login with your old Sony login credentials.
• Music Maker

  2 answers, most recent on 6/14/2024

  RE: [Solved] Shop Vst files
  @Scott-Griffiths You can try to manually install the Vita Instruments. Visit Producerplanet.com and login with your e-mail address and password. Look under My Products for your instruments. Download the installer and then run it. Does this work?
• Music Maker

  20 answers, most recent on 1/28/2026

  RE: Music Maker update 33.1.1.19
  @David-Green4468 Hi . . . . I only have one account. . . . Can you see your registered product(s) when you login to your account at magix.com and select My Products? John EBForum Moderator
• Off topic

  188 answers, most recent on 9/10/2026

  RE: Magix support has not responded to support tickets for months
  @Rafa-Marciniak Hi If you know the error in your email address when you purchased Video Deluxe, login to your account through the magix website here, the icon, is top right of the home page, using the incorrect email address and password used at
• Movie Studio

  12 answers, most recent on 9/15/2025

  RE: Does MovieEditPro Premium support LUT?
  Hallo @magix_dr, You can download the correct installation file this way. Go to: MAGIX Service Center – Login to your account My account / My products Find your Magix program Download the correct installation file from here Good luck,Rob  
• Movie Studio

  4 answers, most recent on 10/29/2025

  RE: Magix HUB
  @GTF69 In addition to what @Reyfox has written (I, too, would like to know which folder has to be deleted) in order to access the Magix HUB the user must log into it from within the app, in your case MS 2026 Ultimate. The login details are the same
• ACID

  2 answers, most recent on 6/8/2025

  RE: ACID Music S/N Not Accepted Windows 7
  Thanks John. It is Sonic Foundry ACID Music 2.0. Unfortunately, my email and login info is obsolete for Sony (who I dealt with last time this happened). I guess I will use ACID Express, Cubebase LE, Cubebase 4, and Audacity for future projects.  
• Movie Studio

  One answer, on 4/17/2026

  RE: Re-installing Magix video delux 2026
  @Marc-Sloet Hi To download the installer again browse to the Magix website, click the icon top right of the home page and login with the email address and password you used to setup the program when you first installed and registered it. Select My
• Audio Cleaning Lab

  3 answers, most recent on 1/15/2025

  RE: reinstallation acl 2016
  @Arie-Besemer HI Login to your account at magix.com - account login icon is top right of the home page - using the email address and password used to register the program, even if you do not have the email address the login will still work. Under My
• SOUND FORGE

  7 answers, most recent on 10/24/2025

  RE: Not received product key against
  @Bol @Amit-Kamble Hi Amit, If you ordered directly from Magix online, you can find the serial number under "My Account / My Products." Go to: MAGIX Service Center – Login to your account Good luck, Rob This only works if you bought an upgrade. New
• Movie Studio

  One answer, on 1/19/2025

  RE: Magix Movie Studdio 2025 Suite
  @Kjell-Pettersson Hi Are you using the same email address, as you registered the software with, to login to your account? John EBForum Moderator
• Movie Studio

  3 answers, most recent on 7/3/2025

  RE: Need Authorization Code
  @Andy-Arrow If you registered Vegas 10 at Sony, you can use your old Sony login credentials at Magix.com to log into your customer account. There you should find the installer. I think some old installers were updated to connect to Magix license
• Movie Studio

  37 answers, most recent on 6/7/2025

  RE: Yoo Hoo! Here comes Magix Video Deluxe!
  @CubeAce Check your internet settings for security as it may be higher on Win 11 than Win 10 i know this is off topic, so this is the last I shall say of it. I don't mind logging onto the forum, my browser clears cookies every time I come out of it
• Music Maker

  2 answers, most recent on 9/29/2024

  RE: [Solved] Saknar serienummer
  @Redfog det beror på. du kanske helt enkelt kan ladda ner och installera music maker härifrån https://dl03.magix.com/musicmaker.exe  och efter att du har startat programmet och loggat in med ditt kundkonto ska allt låsas upp automatiskt utan att
• Other products

  One answer, on 2/27/2025

  Magix Foto Designer 7
  Xtreme Photo & Graphic Designer I originally began using your products in and registered 05/06/2008 with SN: P- removed by Moderator I also signed up for Photo Manager 2007 (Xtreme). Registration date: 02/24/2009 Lastly, was Xara Photo &
• SOUND FORGE

  16 answers, most recent on 3/18/2026

  RE: Registration issues with Sound Forge 11
  I'm pretty sure I have used the same email since the beginning The email address you use to login to the Magix forums and the address you used when your SF-11 was initially registered (with Sony) may be different, so double-check. If all else fails,
• Music Maker

  One answer, on 6/15/2024

  login in and opening app.
  having trouble activating app. login in and it's not going to music to create music
• Movie Studio

  2 answers, most recent on 3/24/2026

  AI Speech to Text Not Working - Program Crashes
  I am using Magix Video Deluxe 2026 and - though I have used it successfully before - I can no longer get AI Speech to Text to work. It doesn't recognize that I am logged in. I have clicked "Login" and completed the process. I have logged out of the
• Sequoia

  One answer, on 2/22/2025

  RE: Markers
  @Former user Can I recommend you repost your question to the dedicated Samplitude/Sequoia forum here since there are very few users of Sequoia who visit and post to this forum? JeffForum Moderator