• Music Maker

  2 answers, most recent on 6/14/2024

  RE: [Solved] Shop Vst files
  @Scott-Griffiths You can try to manually install the Vita Instruments. Visit Producerplanet.com and login with your e-mail address and password. Look under My Products for your instruments. Download the installer and then run it. Does this work?
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 Hi I, too, had a repeat email asking for more information that I had already given along with an image of the issue. To ask for a refund, email infoservice@magix.net. I would also suggest you include a link to this topic. The
• Music Maker

  20 answers, most recent on 1/28/2026

  RE: Music Maker update 33.1.1.19
  @David-Green4468 Hi . . . . I only have one account. . . . Can you see your registered product(s) when you login to your account at magix.com and select My Products? John EBForum Moderator
• Off topic

  172 answers, most recent on 7/4/2026

  RE: Magix support has not responded to support tickets for months
  @Rafa-Marciniak Hi If you know the error in your email address when you purchased Video Deluxe, login to your account through the magix website here, the icon, is top right of the home page, using the incorrect email address and password used at
• Movie Studio

  12 answers, most recent on 9/15/2025

  RE: Does MovieEditPro Premium support LUT?
  Hallo @magix_dr, You can download the correct installation file this way. Go to: MAGIX Service Center – Login to your account My account / My products Find your Magix program Download the correct installation file from here Good luck,Rob  
• Movie Studio

  4 answers, most recent on 10/29/2025

  RE: Magix HUB
  @GTF69 In addition to what @Reyfox has written (I, too, would like to know which folder has to be deleted) in order to access the Magix HUB the user must log into it from within the app, in your case MS 2026 Ultimate. The login details are the same
• ACID

  2 answers, most recent on 6/8/2025

  RE: ACID Music S/N Not Accepted Windows 7
  Thanks John. It is Sonic Foundry ACID Music 2.0. Unfortunately, my email and login info is obsolete for Sony (who I dealt with last time this happened). I guess I will use ACID Express, Cubebase LE, Cubebase 4, and Audacity for future projects.  
• Audio Cleaning Lab

  3 answers, most recent on 1/15/2025

  RE: reinstallation acl 2016
  @Arie-Besemer HI Login to your account at magix.com - account login icon is top right of the home page - using the email address and password used to register the program, even if you do not have the email address the login will still work. Under My
• Movie Studio

  One answer, on 1/19/2025

  RE: Magix Movie Studdio 2025 Suite
  @Kjell-Pettersson Hi Are you using the same email address, as you registered the software with, to login to your account? John EBForum Moderator
• Movie Studio

  One answer, on 4/17/2026

  RE: Re-installing Magix video delux 2026
  @Marc-Sloet Hi To download the installer again browse to the Magix website, click the icon top right of the home page and login with the email address and password you used to setup the program when you first installed and registered it. Select My
• Movie Studio

  3 answers, most recent on 7/3/2025

  RE: Need Authorization Code
  @Andy-Arrow If you registered Vegas 10 at Sony, you can use your old Sony login credentials at Magix.com to log into your customer account. There you should find the installer. I think some old installers were updated to connect to Magix license
• Music Maker

  One answer, on 6/15/2024

  login in and opening app.
  having trouble activating app. login in and it's not going to music to create music
• SOUND FORGE

  7 answers, most recent on 10/24/2025

  RE: Not received product key against
  @Bol @Amit-Kamble Hi Amit, If you ordered directly from Magix online, you can find the serial number under "My Account / My Products." Go to: MAGIX Service Center – Login to your account Good luck, Rob This only works if you bought an upgrade. New
• Movie Studio

  37 answers, most recent on 6/7/2025

  RE: Yoo Hoo! Here comes Magix Video Deluxe!
  @CubeAce Check your internet settings for security as it may be higher on Win 11 than Win 10 i know this is off topic, so this is the last I shall say of it. I don't mind logging onto the forum, my browser clears cookies every time I come out of it
• Other products

  One answer, on 2/27/2025

  Magix Foto Designer 7
  Xtreme Photo & Graphic Designer I originally began using your products in and registered 05/06/2008 with SN: P- removed by Moderator I also signed up for Photo Manager 2007 (Xtreme). Registration date: 02/24/2009 Lastly, was Xara Photo &
• Music Maker

  6 answers, most recent on 1/22/2024

  RE: [Solved] Given Soundpools commercial or non commercial use
  @Riley-Coach Simply search for their names on Producerplanet.com. You can use the same login you used for Music Maker.
• Music Maker

  2 answers, most recent on 9/29/2024

  RE: [Solved] Saknar serienummer
  @Redfog det beror på. du kanske helt enkelt kan ladda ner och installera music maker härifrån https://dl03.magix.com/musicmaker.exe  och efter att du har startat programmet och loggat in med ditt kundkonto ska allt låsas upp automatiskt utan att
• SOUND FORGE

  16 answers, most recent on 3/18/2026

  RE: Registration issues with Sound Forge 11
  I'm pretty sure I have used the same email since the beginning The email address you use to login to the Magix forums and the address you used when your SF-11 was initially registered (with Sony) may be different, so double-check. If all else fails,
• Sequoia

  One answer, on 2/22/2025

  RE: Markers
  @Former user Can I recommend you repost your question to the dedicated Samplitude/Sequoia forum here since there are very few users of Sequoia who visit and post to this forum? JeffForum Moderator
• Music Maker

  2 answers, most recent on 4/15/2024

  RE: [Solved] Attempted udate of Magix Music Maker score edition and file was in use
  @Tony-Morrissey If I remember it correctly it's the MxUpdate.exe under C:\Uses\YourWindowsUsername\AppData\Local\Temp\Magix. But I believe it gets automatically deleted. You can simply redownload the Free Edition from Magix.com and login with your
• Movie Studio

  2 answers, most recent on 3/24/2026

  AI Speech to Text Not Working - Program Crashes
  I am using Magix Video Deluxe 2026 and - though I have used it successfully before - I can no longer get AI Speech to Text to work. It doesn't recognize that I am logged in. I have clicked "Login" and completed the process. I have logged out of the
• Off topic

  4 answers, most recent on 10/29/2025

  RE: Tired of all the sales/upgrade emails from Magix
  @NotACat Hi At the bottom of the emails there should be an 'Unsubscribe' option to stop receiving emails. You can also login in to your account at magix.com and under Info Service opt out of emails. In the program settings ensure Hide news is
• SOUND FORGE

  One answer, on 10/29/2024

  RE: res code
  @Mickey-Headrick3799 You can find all registered serial numbers in your customer account at Magix.com. Simply login with your e-mail address and password and look under 'My Products'.
• Music Maker

  4 answers, most recent on 12/8/2023

  RE: [Solved] Recently Purchased the Humble Bundle package that gives coupons
  @Samuel-Albert Have you tried the website producerplanet.com? Maybe it works there. You can login with the same account you already created.