• Movie Studio

  2 answers, most recent on 9/8/2021

  [Solved] MAGIX Movie Edit Pro 2022 Premium
  I´ve just realised that the latest version of MAGIX Movie Edit Pro (Video Deluxe) is for Windows 10.I´m running Windows 7.When I try to start Movie Edit Pro 2022 Premium I get an error...Can find access point to CreateDFXGIFactory2 in library
• Music Maker

  2 answers, most recent on 9/4/2021

  [Solved] Do I have to buy Music Maker Premium yearly?
  Hello! I bought Music Maker Premium 2020, and it had been awhile since I used it. This week, I went to start recording again, and noticed it says I'm using the free version, I no longer have access to any of my premium resources (other instruments,
• SOUND FORGE

  2 answers, most recent on 9/3/2021

  [Solved] The DLM is having issues.
  I am reaching out on behalf of a corporate client. It appears that the DLM is having issues getting past a his corporate firewall. Is there a way to get access to full installation executables (zip, exe, etc) for the registered products instead of
• Photostory

  4 answers, most recent on 9/18/2021

  [Solved] Error during export MP4/HVEC
  Export to above formats fails whilst using the GPU. (NVIDIA GeForce GTX 1060 3GB) Gives the error below (from log file) 2021/08/28 14:29:07 [FATAL]   [MPEGIntel]: DP4::IntelVideoEncoder::Encode: SEH exception 0xC0000005: access violation2021/08/28
• Music Maker

  9 answers, most recent on 7/3/2023

  [Solved] Can't log in to my MM Account
  Hi Guys, I bought a 2nd laptop and I downloaded and installed Music Maker 2022 Premium to it (it was already installed on my 'downstairs' laptop, and I wanted it 'upstairs' too). It all went well, no problems. I was able to sign in, load all my
• Samplitude

  7 answers, most recent on 8/20/2021

  [Solved] Cant seem to figure out how to get started with this program
  program: Samplitude Music Studio 2019 ver: 24.0.0.36 (DP3) OS: windows 10 64-bit headset: HyperX Cloud Revolver S 7.1 (USB-A) so there's a few things that I'm really struggling to figure out. the first one being that I'm trying to figure out how to
• SOUND FORGE

  3 answers, most recent on 7/28/2021

  RE: [Solved] This serial number has already been registered to another email addres
  Assuming you purchased the software from Magix, check the email address you are using is the same as you purchased the software with. It may be different than the one you use for the forum. Otherwise you will need to contact Magix customer
• Music Maker

  One answer, on 7/27/2021

  [Solved] Where is VolumeFormer CoreFX plugin?
  Hi!I've installed VolumeFormer, but don't know how to access it. It doesn't appear in FX, mastering etc. Any advice on how to find it much appreciated.Thanks!James 
• SOUND FORGE

  6 answers, most recent on 7/21/2021

  [Solved] Change speed of recorded audio
  Concerns Sound Forge Pro 15. I recorded a tape that was spinning too slowly at sample rate 48.000. What is the best way in Sound Forge to get it faster (and therefore higher pitch) with a sample rate of 48.000 again in the end? I am looking for the
• Photostory

  9 answers, most recent on 7/14/2021

  [Solved] Error in module "SWPWrapper.DLL"
  I keep getting this error even after: repair, reinstall, and installed the update if found. Error in module "SWPWrapper.DLL"(Load address: 0x6dtf24d7 Exception 0x0000005 "ACCESS_VIOLATION"
• Music Maker

  2 answers, most recent on 3/19/2024

  RE: [Solved] Can't complete installation
  @rob-s I would guess that the controlled folder access in Windows is blocking the installation. https://support.microsoft.com/en-us/windows/allow-an-app-to-access-controlled-folders-b5b6627a-b008-2ca2-7931-7e51e912b034
• Music Maker

  2 answers, most recent on 3/19/2024

  [Solved] Can't complete installation
  I've tried installing Music Maker 64-bit twice and both times I get this message: "Could not access network location (WIX_DIR_COMMON_DOCUMENTS) MAGIX\Common\ When Windows Security alerts me, I allow access for Magix but I still run into this
• Movie Studio

  8 answers, most recent on 7/15/2021

  [Solved] Movie Edit Pro Premium crashes upon starting
  Just updated to new version and then installed FXhome Enhance Ultra Upon starting the progam it immediately crashed. Error in module "USER32.dll" (Load address: 0x00007FFCCF990000) to address 0x00007FFCCF9BE8D1 (Exception 0xc0000005
• Movie Studio

  3 answers, most recent on 7/6/2021

  RE: [Solved] update fiasco. now program wont load
  I opened up a tech support ticket and they were able to steer me correct: Thank you for your message. This particular error message during the installation process is caused by the "controlled folder access" feature in Windows Defender. By default,
• Movie Studio

  3 answers, most recent on 7/6/2021

  [Solved] update fiasco. now program wont load
  I have Movie Edit Pro Premium (had). I was forced to do an update for it, at the very end of it installing I got an error and then the program effectively uninstalled the entire thing! I tried to erase all files, folders, etc for the program to try
• Movie Studio

  4 answers, most recent on 7/4/2021

  RE: [Solved] 2014 - reusing components between projects?
  Thanks for the prompt reply AAProds! I've worked out in MEP2014, to create an MVD you do: File > Manage Movies > Export - question is, what exactly can I do with a MVD? I can't see anything clear about it in MEP's help file nor online. Thanks
• ACID

  14 answers, most recent on 7/16/2021

  [Solved] Questioning if Acid Pro is really a 64bit host
  If you've been a long time Acid Pro user, you are well aware of how long it took before Acid finally made the jump from 32bit to a 64bit host. However, the more and more I use it, the more I'm questioning if it is really a 64bit host or if it's more
• Music Maker

  4 answers, most recent on 7/1/2021

  RE: [Solved] MM 2022 Won't download
  @emmrecs Thank you for your response, I also received a reply (far quicker than I expected) from Tech Support and their suggestion worked. I'm guessing your option would have likely yielded the same result. For the record, their suggestion was
• Music Maker

  4 answers, most recent on 7/1/2021

  [Solved] MM 2022 Won't download
  Hi Guys, I discovered last night that the latest version of MM 2022 was available, so I immediately jumped on-line and purchased my upgrade from 2021. This of course generated an e-mail to me with a link to the download .exe file. Received the
• Xara Designer Pro

  2 answers, most recent on 6/21/2021

  RE: [Solved] No access to online catalogue
  @briadair Hi Brian, Not sure what you mean, however, if you download everything possible from the on-line catalogue before expiry, everything will still be in your Local Design Gallery. I did and everything is still there. I have version
• Xara Designer Pro

  2 answers, most recent on 6/21/2021

  [Solved] No access to online catalogue
  I bought DesignerProX in April 2019 for £89. I was warned that after a year my access to Magix Online Catalogue of design resources would expire unless I renewed a subscription, and I would loose anything I had downloaded during year 1. but I
• Movie Studio

  14 answers, most recent on 6/7/2021

  [Solved] Magix Movie Edit Pro Premium not displaying correctly
  I'm attempting to use Magix Movie Edit Pro Premium 2021, but the whole thing is not displaying right. I can't even access the tracks, or anything. It's just the preview screen and the FX folders (screenshots added below). I have checked every
• Movie Studio

  2 answers, most recent on 5/28/2021

  [Solved] bought 2021 Premium, none of the extras seem to be present.
  I just purchased Movie Edit Pro Premium 2021, the offer said these products would be included;NewBlue Filters 5 UltimateFXhome Enhance UltraproDAD HideFXhome Enhance UltraproDAD Mercalli V5 SuiteNone of them appear in any of the tabs, and when I go
• Music Maker

  3 answers, most recent on 5/16/2021

  RE: [Solved] Cannot save as MP3
  @ScoobyRay Since you now have version 29.0.6.38, that is actually Music Maker 2021. When you chose to update (not upgrade) your 2020 version to 2021, (assuming you did not pay to make the change) the update gave you the Free variant of MM, and it