• ACID

  3 answers, most recent on 6/14/2022

  [Solved] error-code-2147163964
  I get error-code-2147163964 when trying to install Acid 11.00. I uninstalled and reinstalled all the c++ visual I I know and .net framework and I still get this error. I have an Asus Zenbook Duo, i9,1tb ssd, 32gb ram, Windows 11Hope someone can
• Other products

  2 answers, most recent on 6/14/2022

  RE: [Solved] Activating SpectraLayers Pro 8 from SF Pro 16 Suite on a second PC
  @Nelnor SpectraLayers licenses are given out by Steinberg, not Magix. Since you already used the activation code, the license is already in your Steinberg user account, so there is no need to activate it again. You can manage all your licences in
• Music Maker

  4 answers, most recent on 3/6/2024

  RE: computer id wont work so i can get activation code please help
  @Aubrey-Dallas Hi, serial number works that's all. I have no idea what you are doing. Music Maker is free and has been for several versions. No computer id, activation code, or serial number is required. Plus is an Edition that can only be activated
• Movie Studio

  7 answers, most recent on 11/11/2023

  RE: Mediapool imports my landscape photos distorted
  @Carly-Simons No problem. Glad to help. Have had similar problems in the past myself. I think between so many different manufacturers implementing their own code into their cameras' files to accomplish certain results that may be specific to only
• Movie Studio

  17 answers, most recent on 5/31/2022

  [Solved] Movie Studio 2022 Platinum doesn't respond
  Hi My Movie Studio 2022 Platinum doesn't respond when I'm trying to work with 4k footage. Sometimes it shows video in preview with artifacts like on the screenshot below. I have a PC with AMD Phenom(tm) II X6 1055T Processor   2.80 GHz and 4 GB
• Music Maker

  4 answers, most recent on 5/31/2022

  [Solved] Keeping getting a Vita 64 not enough ram error.
  Hi, as the title says, I keep getting this error. I'm running 32gb of ram and it says not enough ram and than says I have between 80-85%? Also, i'm having issues accessing the store to purchase stuff. It keeps giving me some sorta error that says
• ACID

  5 answers, most recent on 5/30/2022

  [Solved] Invalid authentication code
  Hi, I have just tried to use ACID Express 7 on my old XP machine, and was prompted to register the product online. I was unable to connect to the online server so used the fallback option given as Customer support. This generated an automatic email
• SOUND FORGE

  One answer, on 5/11/2022

  RE: [Solved] Demo limitations
  I am not very familiar with MIDI, If that is a musical instrument keyboard, SF inherently does not support MIDI instruments and VST instruments.email: shop@magix.net for a definitive answer. Other trial limitations; third-party audio plug-ins can
• Movie Studio

  42 answers, most recent on 5/10/2022

  [Solved] Freezes
  Just purchased 2022 version Movie Studio Platinum  and it freezes every time I start using it.  Older version is still on the computer and works fine. New Version 21.0.2.1389(UDP3) What should I do, Uninstall and reinstall ? No error codes
• Video Pro X

  8 answers, most recent on 4/26/2022

  RE: [Solved] system crash Video pro x13
  @Graham-Packer Hi . . . . when trying to export the video it fails and shows up error code:copy to export adaper . . . There are 2 issues with VPX 13 and the Nvidia GPU's The GTX 780 does not support hardware acceleration for Importing, Processing
• Movie Studio

  5 answers, most recent on 10/18/2022

  [Solved] can't crop video using section
  Magix Movie Edit Pro Premium Version 21.0.2.138 (UDP3) UG code 8463 KA1 Windows 10 on Dell After freeing proportions and dragging the cursor to the corners I specify there seems to be no way or documentation on how to actually crop the video. In
• SOUND FORGE

  3 answers, most recent on 4/21/2022

  RE: [Solved] I NEED HELP WITH INSTALL/ACTIVATION
  @Burton-Allan The code should be listed in your iZotope customer account you created back then when you registered the mastering suite for the first time.
• SOUND FORGE

  3 answers, most recent on 4/21/2022

  [Solved] I NEED HELP WITH INSTALL/ACTIVATION
  I have 4-licenses for Sound Forge 11 and I just bought a new computer. It is bundled with the Izotope Mastering Suite and you don't have the Serial Number/Activation Code for the Izotope Mastering Suite. Without that Suite, the program sucks and is
• SOUND FORGE

  11 answers, most recent on 4/21/2022

  [Solved] SF Pro 15 Downloaded properly but crashes immediately upon launch
  I'm using SF Pro 15 (64 bit) and installing on a new PC. OS is Windows 10 Pro. First, it would not download. I enabled Windows NET Framework (all aspects of both) and then it downloaded successfully. However, as soon as I launch, I get the error
• SOUND FORGE

  3 answers, most recent on 4/14/2022

  RE: [Solved] Can't activate Audio Studio 12 included with Music Maker Premium
  Ok, I found the serial code. It was not in the email Magix sent me with the MM serial. However when I activated MM Premium, it generated several emails, one of which being one with Audio Studio 12 serial code. Thank you for the help.
• Other products

  5 answers, most recent on 4/8/2022

  RE: [Solved] Waiting for Registration Code?
  This happened to me (not getting the email with the actual code), you have to wait for the entire file of free trial to download in its entirety. Then you will be sent an email with a subject line of "Your Product Registration" and a link with your
• Video Pro X

  18 answers, most recent on 4/1/2022

  [Solved] Cannot export at all. Tried updating; keeps asking me to pay.
  Video Pro X is continuously crashing every time I try to export my video, and I have no idea what I am doing incorrectly. It's only a minute long. Sure, it uses some effects and transitions, but that really shouldn't matter. I've tried exporting in
• Web Designer

  4 answers, most recent on 3/29/2022

  RE: [Solved] Externe CSS-code
  Hi John, This weekend I was able to make things work by putting all the timeline-files in a subdomein and embed it in a Magix webpage using iFrame-code/tag.Thank you for suggesting this option!Best regards, Theo
• Web Designer

  4 answers, most recent on 3/29/2022

  [Solved] Externe CSS-code
  Op een webpagina gemaakt met Web Designer Premium versie 19 wil ik een met externe HTML en CSS code gemaakte timeline weergeven. De HTML-code is in de HTML-body van een plaatshouder (op de betreffende pagina) gezet.Vraag: waar kan/moet ik de
• Other products

  2 answers, most recent on 10/21/2022

  [Solved] Voucher not working
  I purchased a Hip Hop, Soul/R&B and Funk voucher worth $19.99 through Humble Bundle. I am trying to get Arabian Hip Hop, which is only worth $13.67, but when I put the voucher code into the coupon field it says "This voucher cannot be used for
• Audio Cleaning Lab

  2 answers, most recent on 3/14/2022

  [Solved] Failed registration of product I just purchased (Audio Cleaning Lab 4)
  I have just upgraded from my earlier Audio Cleaner Deluxe 17 (2016, and before that Audio Cleaner 3, from 2006) to Sound Forge Audio Cleaning Lab 4, to run in a virtual machine in Windows, as previous versions have. I decided to upgrade only because
• Movie Studio

  4 answers, most recent on 3/13/2022

  RE: [Solved] Start Up Error - unelevated post finished process could not be created
  @RobCharles1981 Hi Rob. Take a look at this Error code post for Windows. Ray.
• ACID

  6 answers, most recent on 3/6/2022

  [Solved] Error on startup. Program doesnt run!
  I get a window saying Error Code:-1 after updating the software. The software wont run... This is Acid Music Studio 11 running on Windows 10
• Music Maker

  5 answers, most recent on 2/18/2022

  [Solved] Where to find/download AUDIO PLUGIN UNION - wizardFX Volume Former
  Hi, I recently purchased MM Premium 2022 for Windows and I see that "AUDIO PLUGIN UNION - wizardFX Volume Former" is bundled in for free, I have been supplied the serial number to activate the software but I'm not sure where the software is to be