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I REGISTERED MY PRODUCT, MAGIX MOVIE STUDIO PLATINUM WITH XARA PHOTO AND GRAPHIC DESIGNER, AND NEVER RECEIVED A SERIAL NUMBER. I PURCHASED IN STORE AT BEST BUY. HOWEVER; I DID RECEIVE THE COUPON AFTER MAKING MAGIX ACCOUNT. THERES'S NO SERIAL NUMBER

Movie Studio

16 answers, most recent on 12/4/2021

RE: Serial Number Already Registered

Thanks Ray - Thanks John Did I add some confusion? Skip the new machine fer now ... I uninstalled both MEP2012 & MEP Plus 2016 (due to some issues) in my current machine. However I did not De-Activate any of these programs prior to using 'Revo

Movie Studio

16 answers, most recent on 12/4/2021

RE: Serial Number Already Registered

@CarpentersMate, @CubeAce Hi Mike, Ray The computer id required for manually activting the program is a MEP generated number, that bears no relation to the Windows computer id, by which the computer and registered products are recognized by the

Movie Studio

7 answers, most recent on 12/4/2021

RE: Strange behaviours identified and possibly some bugs.

Hello, thank you for the answer. I made a video showing problem the first 3 problems before you responded, have I had a feeling I was going to need it."This is normal - click the appropriate object on the timeline instead."I see that the solution

Movie Studio

7 answers, most recent on 12/4/2021

RE: Strange behaviours identified and possibly some bugs.

@FernandoBadler Hi and welcome to the forum . . . . Alas, to be fair, I'm new to Movie Edit . . . . Have you come from a program where the track order is reversed and 'appears to be' in proper order ie the background track is the lowest and

Movie Studio

6 answers, most recent on 12/2/2021

RE: Freezing

@tti323i Hi The computer spec you have posted is incomplete - the i7-5820K does not have an integrated graphics processor, what is the make /model of the graphics card in the computer, hard drive size(s) and free space, Windows version and build

Video Easy

4 answers, most recent on 11/29/2021

Drivers for IOS

Hello! I recently bought this old video digitizing kit from Norway. The store I bought it told me that it would work on my MacBookPro, but the Magic Video Easy program (this is maybe version Number 5) is impossible to install. Fortunately I also

Music Maker

9 answers, most recent on 11/29/2021

Installation of Music Maker 2022 Premium over Music Maker 64

I have downloaded Music Maker Premium 2022 from the email receipt of my purchase with its serial number. I try to install the Premium version over the 64 bit version on my computer. It uninstalls the 64 bit version but then turns around and

Video Pro X

21 answers, most recent on 11/28/2021

RE: Playback delay

@mitrofan Welcome to the Magix user to user forums. Unfortunately, your first post here could be seen as a rant, something which is not allowed by the Community rules. Please do not post in this manner again. If you want the help of other users

Music Maker

3 answers, most recent on 11/25/2021

RE: After successfully download page is not responding

HI Some part of the downloading program is not going to my computer. Its 922.8 MB volume of Music Maker (on yellow background). I try download second time but running number on this page is freezing is not going , but download continue and

Movie Studio

13 answers, most recent on 11/28/2021

RE: Export failing when using NewBlue CartoonR Plus

@Michael-Stevens Hi.Michael. Did you read the specs needed to run the application? It mentions VPX but not Movie edit Pro and the minimum specs for HD content is. Windows 10A recent Nvidia or AMD GPU that supports OpenGL 2.1 or later. 1 GB VRAM is

Other products

One answer, on 11/23/2021

[Closed] Vegas Post Suite

I have successfully downloaded Vegas Post Suite to my computer and it has recognized the product registration key, but the software will not activate. When I go to register the software, it says the serial number has already been used. I quote: "The

Movie Studio

5 answers, most recent on 11/22/2021

RE: video track Sync

@John-Hilliard As @browj2 indicated, the maximum number of multicam video tracks that MEPP can handle is 4, For the number you are wanting to use you need to look into purchasing Video Pro X (but do ensure your computer at least meets the minimum

Video Pro X

86 answers, most recent on 12/31/2021

RE: What am I missing out on by sticking to V17

UPDATE: SO MAGIX finally responded and provided a download-link to the previous 2021 version and also stated that a serial number for 2022 would work with 2021 so I pulled the trigger and now have three legal copies of MEP :) 2018 and 2020 and 2022

Music Maker

4 answers, most recent on 11/20/2021

RE: Can't download software

@Mark-Lewis Hi and welcome to the forum. See this Support article re Error - 1935. Which version number of Music maker did you have before the upgrade? HTH John EBForum Moderator Thanks John. I've seen that and have made the amendments. However,

Movie Studio

One answer, on 11/19/2021

RE: movie encoding failed

@jostval Hi The log file is a normal text file, you can open it in Notepad and copy/paste the appropriate section where the error message is. Was the error message an Error code -5 ? If so then the most likely causes are a video image or other

ACID

3 answers, most recent on 11/18/2021

RE: registration

error code 24. also i checked and i am supposed to have 2 simultaneous usages @nyame What error message are you getting? There could be a problem that you are using the wrong user account with a different e-mail address or that only a limited

ACID

3 answers, most recent on 11/18/2021

RE: registration

@nyame What error message are you getting? There could be a problem that you are using the wrong user account with a different e-mail address or that only a limited number of installations is possible. You can check in your user account at

Audio Cleaning Lab

5 answers, most recent on 11/17/2021

RE: Error code: -14 when attempting to activate Audio Cleaning Lab

Hello, I guess the problem solved itself. BUT...I have to 'authenticate' every time I have opened the software. Perhaps the 'sale.' transaction was out of synch with the auto e-mail server. i.e. they sent the approved serial number before the

Audio Cleaning Lab

5 answers, most recent on 11/17/2021

RE: Error code: -14 when attempting to activate Audio Cleaning Lab

@Jeffery-Rowley Hi . . . . Audio Cleaning Lab 3. I did an upgrade to version 3 from version 2. I installed 2 first. The serial number is procured from the E-mail confirmation letter that was sent over night. . . . . Were you trying activate ACL 2

Audio Cleaning Lab

5 answers, most recent on 11/17/2021

RE: Error code: -14 when attempting to activate Audio Cleaning Lab

Thank you for your response - The product is Audio Cleaning Lab 3. I did an upgrade to version 3 from version 2. I installed 2 first. The serial number is procured from the E-mail confirmation letter that was sent over night. Yes, there were two

Audio Cleaning Lab

5 answers, most recent on 11/17/2021

RE: Error code: -14 when attempting to activate Audio Cleaning Lab

@Jeffery-Rowley Hi . . . . Error code: -14 when attempting to activate Audio Cleaning Lab . . . . I installed the latest versions last night . . . The error code means you are putting a valid MAGIX serial number into the wrong MAGIX product or

Audio Cleaning Lab

5 answers, most recent on 11/17/2021

Error code: -14 when attempting to activate Audio Cleaning Lab

I am having an issue when attempting to activate Audio Cleaning Lab. I had to purchase an upgrade for my version of Audio Cleaning Lab even though I already had the product installed on my computer along with Magix Music Maker and Sound Forge Audio