• Off topic

  4 answers, most recent on 8/2/2021

  How to directly contact support
  I've spent the last several hours being redirected repeatedly to non existent support. No email address or any other information provided. This has to be one of the most convoluted websites I've ever experienced regarding software support. I bought
• Movie Studio

  2 answers, most recent on 8/1/2021

  RE: Programme freezes at title screen
  @lighthope Hi . . . . When attempting to run Movie Edit Pro 2021 Premium, programme freezes at title screen . . . . How long did you wait before killing the program with Task Manager? A couple minutes. Try the following: 1. Run the program as
• Movie Studio

  2 answers, most recent on 8/1/2021

  RE: Programme freezes at title screen
  @lighthope Hi . . . . When attempting to run Movie Edit Pro 2021 Premium, programme freezes at title screen . . . . How long did you wait before killing the program with Task Manager? Try the following: 1. Run the program as Administrator - right
• Music Maker

  7 answers, most recent on 7/24/2025

  RE: Installing Music Maker
  @Mirek-Trzupek Hi Pleas do not post order confirmations, serial numbers or any other personal or confidential information in the forum. This is a public forum not Magix Support The serial number should be in the email you received confirming
• ACID

  9 answers, most recent on 7/28/2021

  RE: Terms of Service
  @David-Raney Usually you cannot refund digital goods (because you could make a copy before returning it) but since your software is bound to your user account and cannot be used without an active registration this is indeed odd from Magix not
• SOUND FORGE

  6 answers, most recent on 7/31/2021

  RE: Computer ID incorrect (error message)
  I uninstalled, rebooted and reinstalled SF7 using the downloaded digital copy from Magix.I'm still getting an invalid computer ID error. I've verified there is no leading or trailing space in the code provided. I'm using the same email.
• Other products

  9 answers, most recent on 7/18/2021

  RE: How do export mvc 3d video in Movie Studio 18
  My only reason to use Movie Studio Platinum is the access to an MVC encoder. I use Davinci Resolve Studio for all my editing as it is a far superior product. It is also very good value in that all upgrades are free. I have a copy Vegas Pro which
• Video Pro X

  10 answers, most recent on 7/17/2021

  RE: Can I make a DCP copy for festivals with Video Pro X?Version 18.0.1.95
  @doug_mccarron The problem may come with the audio track if it is in 5.1 or more surround sound. They will also need copies with a stereo mix-down preferable with a 120Hz base cut on the sub base channel and the The multi-track versions will have to
• Audio Cleaning Lab

  26 answers, most recent on 7/17/2021

  RE: Feedback in Record Mode
  emmrecs, I was mulling over your question re the source of the audio. Regardless of what digital format the source maybe, the sound coming out of the speakers would be analogue. Then the mic passes the signal to whatever recording app your using and
• Movie Studio

  12 answers, most recent on 7/17/2021

  RE: Movie Edit Pro Keeps Crashing
  @Barry-Cowles Hi Barry. I should have added never use something like an internet hosting site like One Drive to load the files from. The files will not stream fast enough for the program to use unless you have a Gigabit connection. These are now
• Video Easy

  No answers, created on 7/6/2021

  When i press record my webcam turns on and off and The program freezes
  This regards the video easy 8 version of the software. The one where you can digitize your videotapes. Hey! So I have this old sony handycam with a brunch of videotapes om trying to digitalize. I've managed to get the video preview with sound and
• Movie Studio

  22 answers, most recent on 7/7/2021

  RE: Unable to use Effects
  Here are my specs, ( I have also downloaded the latest drives for AMD Ryzen 5 2500U that was released on 5/17/21 directly from their website) Dell Inspiron 17 3000 AMD Ryzen 5 2500U Mobile Processor at 2.0Gz 802.11 Wireless-AC WLAN + Bluetooth 4.1
• Video Pro X

  4 answers, most recent on 6/30/2021

  RE: hi cant find my serial number on my magix program i purached.
  @sigve-r All who post here are users, just like you, so the website is not ours! What you show is the USB dongle used by various magix programs to convert analogue video to digital, but we need to know which program do you use it with? To be clear;
• Video Pro X

  218 answers, most recent on 9/16/2021

  RE: [RELEASE] Video Pro X13 – SIMPLY HIGH END.
  @Scenestealer @johnebaker That's interesting about problems with codec id 27, I hadn't seen anything about that before. All the files in that project were shot on a Panasonic HC-V770 camera. The files are straight from the camera, i.e. have not had
• Video Pro X

  218 answers, most recent on 9/16/2021

  RE: [RELEASE] Video Pro X13 – SIMPLY HIGH END.
  @SevCardy, @Scenestealer Hi Sev, Peter Sev, is the video file with codec id 27 from a digital TV receiver recording? A quick search of the Internet produces many results of issues with this codec id. When posting MediaInfo data please include all
• Rescue Your Videotapes!

  6 answers, most recent on 6/25/2021

  RE: how to improve the video quality, like advertised?!
  @johan-m Welcome to the Magix user to user forums. I don't have Video Easy but I understand its principle purpose is to allow the user to transfer old analogue video tapes to a digital format. As such, its "editing" and "improvement" facilities are
• SOUND FORGE

  17 answers, most recent on 6/22/2021

  RE: Thoughts on Sound Forge Pro EQ's vs third party plugins?
  @Rednroll Thanks for the detailed response. My tools are limited to Spectra Layers Pro (which seems to be working better on that recent audio piece I posted), Acon Digital De-noise (which helped with most of the bad audio I have), and iZotope RX5
• SOUND FORGE

  17 answers, most recent on 6/22/2021

  RE: Thoughts on Sound Forge Pro EQ's vs third party plugins?
  @Rednroll It depends. Sometimes you have to really think and strategize. You have interviews and mains hum creeps in the audio. Or you convert interviews to digital from tape and there is a lot of noise to clean up, plus hums and harsh tones to
• SOUND FORGE

  17 answers, most recent on 6/22/2021

  RE: Thoughts on Sound Forge Pro EQ's vs third party plugins?
  @SP. Thanks for the suggestions, I will examine closer (just looked now, they are kind of pricey for me. I am somewhat getting more serious about audio so I need to allocate meager resources carefully. SFP and attendant suites come with a lot of
• SOUND FORGE

  17 answers, most recent on 6/22/2021

  RE: Thoughts on Sound Forge Pro EQ's vs third party plugins?
  https://acondigital.com/ some of their vst stuff works okay   my favorite... acon digital denoise 2 will not work  
• SOUND FORGE

  12 answers, most recent on 6/18/2021

  RE: Removing hum from a live recording
  use this VST, Acon Digital DeNose 2... works very well
• SOUND FORGE

  30 answers, most recent on 6/21/2021

  RE: Less-than-ideal audio into audio documentary.
  It's iZotope's world, we just live in it. Or I could go for Acon Digital Post instead and get a pretty good suite that gives iZotope a run for it's money at a fraction of the cost. It also goes on sale so it can be acquired cheaper.
• Movie Studio

  23 answers, most recent on 6/14/2021

  RE: plug-ins
  Yes, I have registered and all that. I have downloaded everything that is available to download from the CD. I am not sure what "all external content" means or where this would be downloaded from. I know that I have downloaded so far WAY more than I
• Movie Studio

  23 answers, most recent on 6/14/2021

  RE: plug-ins
  Hi. I purchased this a week or so ago on eBay - the seller was mmcgolfer. It was not a digital download, but a sealed retail box with nothing in it but the CD and the serial number card. I did not have a pdf manual. As far as the minimum system