Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@johnebaker the Apply to all and Apply to range are definitely 'borked', both indpendently, and when trying to use both together ie to 'apply to all within the set range' - nothing happens No I couldn't because then I don't have access to the

Video Pro X

7 answers, most recent on 4/24/2025

RE: Creating your own templates?

@Can-Dive @browj2 Hi, I prob would have used templates more if it was easy to create your own or adjust an existing one & save it.. or as in the other post there was a simple Replace/Swap option so saved projects could be used instead. I think

Photostory

12 answers, most recent on 3/12/2025

RE: Hardware Acceleration Failing

Hardware ..... GPU AMD Radeon RX6800GT. CPU AMD Ryzen 9 5900X .. all current drivers. OS .... Win11 all windows updates applied Photostory doesn't crash and there is no error in reliability monitor. The export fails and I get an error message

Photostory

2 answers, most recent on 1/11/2023

RE: [Solved] Camera/zoom shot issues

@RPlacek Hi . . . . cannot add or edit camera custom set points. All options (add, delete, copy) are greyed out. . . . Assuming you mean keyframes, see the image below - the step 2, effect selection, applies to any effect that can be keyframeable to

Music Maker

6 answers, most recent on 9/12/2023

[Solved] Questions on Soundpool Commercial licensing

Hi Everyone, Need some help... New to Music Maker, Purchased the program 2024 and unlimited Soundpool loops unlimited yearly subscription. I have downloaded two of the soundpools with my unlimited subscription (Soundpool A & Soundpool B for

Movie Studio

One answer, on 1/10/2025

RE: no proDAD

@Gordon-Simmons Welcome to the Magix user to user forums. Exactly which proDAD plugins do you expect to see? Which previous version of Movie Studio do you have? Have you registered and activated your new install and then checked under

Movie Studio

2 answers, most recent on 5/23/2026

RE: Crystal Ball Gazing

@bjtap Hi, 3) Will Magix update their quite old training videos for VDL and ProX? I've made a lot of tutorials, some of which are under Tutorials in this forum, all are on my YouTube channel, including some newer ones. Is there anything in

Samplitude

5 answers, most recent on 4/1/2025

RE: problem with volume control for virtual instruments

@psychojosh13 Open the event list in the MIDI Editor and check all MIDI objects for events that change the volume to 0 and delete them.

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

Hello, The Music Maker 2026 Premium Download Manager is completely non-functional. The progress bar does not move, the remaining time is frozen, and there is no download speed at all. I have already removed all Magix-related files from my system —

Movie Studio

3 answers, most recent on 2/1/2023

[Solved] MEP2016 Plus - Re-naming Default Files 'Record - 0001'

Hi Gang Sorry for any repetition, in an effort to slim line capture file sizes, I'm naturally beginning and ending capture selectively and then would like to Re-Name the Defaulted Label: 'Record - 0001' to a specific name. Is that acceptable? If so,

Movie Studio

33 answers, most recent on 9/22/2024

RE: some transitions not being implemented after export

thanks guys for all the help I have upgraded to 2025 and following gids tips its working thank you all the help and tips are much appreciated

MAGIX

34 answers, most recent on 3/31/2026

RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.

Hi all I would assume then that the old samplitude.com forum is awaiting any combination of: moving to another server, a re-brand, and a new URL to bring it under Boris FX community family. John EB

Movie Studio

10 answers, most recent on 1/18/2023

[Solved] Twitch exported video goes blank after few seconds

Hi, I downloaded few clips from Twitch streams and when I import them into Magix Movie Editor, audio works and few first seconds of video shows, but then video goes blank. This happens with all clips and different Movie Editor versions. ATM I am

SOUND FORGE

77 answers, most recent on 2/4/2026

RE: SFPro continually crashes - versions 14-18

This is the only computer that I have the software installed on (and the only computer I have). The fact that it only crashes when I'm using SF tells me that it's a problem with that program. Yes, it happens on all audio files. I cna't imagine that

SOUND FORGE

4 answers, most recent on 7/23/2025

RE: Sound Forge 17.02 not starting correctly

@Jeff-Saylor You can check the Windows app called Windows Reliability Monitor. This will record all crashes and will save a more detailed crash description. Can you copy and paste the description here? Then we can maybe see why the crash happens.

MAGIX

34 answers, most recent on 3/31/2026

RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.

@Reyfox Sound Forge and Acid were developed by the same team that made Vegas. They all have the same code base. I see this as a hindrance to sell them both to another company because it's bound to the Vegas team.

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

Thanks Jeff for your advice.I must say all what you wrote I have tried. Twice they requested for my address promising to resend the order. They never provided me the courier or parcel ID with a tracking code, though I was asking for it. I think the

ACID

3 answers, most recent on 12/14/2022

[Solved] Error 12037

I am using Acid Music Studio 7.0. I have been using for years, registered the product years ago. All of a sudden (12/13/22), I am being asked to register the product. When I attempt to register it gives me an Error 12037 message and I am unable to

Movie Studio

5 answers, most recent on 5/19/2026

RE: That old chestnut - Quicktime

@me_again Hi Andy . . . . QT + Any suggestions? . . . . Easiest route is to convert the MOV files with Handbrake, to standard h.264/AAC encoding. I have batch converted all my 'normal' MOV files. For the MOV files I create with an Alpha channel, ie

Off topic

One answer, on 4/20/2026

[Closed] Vegas Pro 23 will no longer Launch/Open

Ok I purchased the full Vegas Pro 23 suite full price from Magix about 2 months ago, Has worked flawlessly now all of a sudden as of 4/17/26 the software will no longer launch/open, I have a project I’ve been working on and now I am stuck, Has

Other products

6 answers, most recent on 11/11/2025

RE: I purchased Video Deluxe 2026 ULTIMATE but was sent wrong link

@fuss To my understanding Video Deluxe Premium is the software and it's identical in the Premium and Ultimate tier. Ultimate just has additional AI and Magix content stuff. But yes, currently support seems to be hard to reach and might not even

Samplitude

No answers, created on 4/20/2026

No statistics in Samplitude Prox7 Suite

Hi! I need to analyze an object to find the highest RMS point but in "Efects/Amplitude..." there isn't the statistics option. I have several Samplitude versions installed and I have tried to reinstall and a lot of other things.. but nothing.. the

ACID

11 answers, most recent on 12/30/2025

RE: [Closed] DLM manager fails to load on installation, so no built in plugins

Hi John, Thanks for your reply. OneDrive isn't running on my laptop, and I'm not signed in to my Microsoft Account. I also checked the documents folder location path and it's local (not OneDrive), and in Acid the folder options all save to

Rescue Your Videotapes!

18 answers, most recent on 11/5/2025

RE: [Closed] Installatie mislukt

Dat dacht ik ook, daarom dat ik stuk voor stuk alles verwijderd heb van Magix van de laptop met het gedacht dat dat de oorzaak zou zijn van de weigering. Er staat echt niets meer op van Magix nu. En toch lukt het niet. Bij camera staat wel USB video