• Photostory

  4 answers, most recent on 8/3/2021

  RE: [Solved] Cut/edit music on photostory deluxe 2021 slideshow
  @RogM Hi Check that the mouse mode is set to Mouse mode for Single object - second button to the right of the Text button - if it is set to all tracks mode everything will move There may be groups within groups in which case you have to repeat the
• Music Maker

  2 answers, most recent on 8/2/2021

  RE: [Solved] Purchase button not working when buying magic soundpool
  @Joseph-Flowers Try the usual things. I would try it in this order. Log out and back in. Disable your firewall temporarily. Do a clean reboot of your computer. Go into the program settings and click on the button to clean up the store.
• Music Maker

  2 answers, most recent on 8/2/2021

  [Solved] Purchase button not working when buying magic soundpool
  When I try to purchase a soundpool on Magix Music Maker (and I've tried several), the purchase button does not work. What should I do?
• Music Maker

  13 answers, most recent on 7/30/2021

  RE: [Solved] upload to media issues
  @jeremy-curry Hello When you choose video file there will be a blue progress bar showing upload status, it may take a while depending on the video size and your ISP speed, once completed the Post button will appear. Forum Moderator  
• Music Maker

  13 answers, most recent on 7/30/2021

  [Solved] upload to media issues
  Hi, when I try to upload media, I'm asked if I have copyright, I know I can post my music still, but the post button is faded out like I missed a checkbox. How can I solve this please. If we can post media than why does it require me to say I have
• Music Maker

  One answer, on 7/27/2021

  RE: [Solved] Where is VolumeFormer CoreFX plugin?
  I found it!In case any other newbies need to know ... when you open master effects, click on the + button to add another effect, choose MAGIX Plugins, and the plugins you've bought appear.
• Music Maker

  4 answers, most recent on 7/19/2021

  RE: [Solved] Music Maker Premium 2021 reset to Free Edition
  @Philip-J Please go into the program settings and click on the button to clean up the store.
• Music Maker

  4 answers, most recent on 7/19/2021

  [Solved] Music Maker Premium 2021 reset to Free Edition
  The "Activated Content..." window is empty. When I go to the MAGIX Account window and enter my Music Maker 2021 serial number, by copying from the clipboard from the email you sent me Nov 27 2020 with the serial number, and press the Activate
• ACID

  2 answers, most recent on 7/16/2021

  [Solved] DIstortion/clipping in recording preview mode.
  This issue is occurring in Acid Pro Suite. I have come across this issue with a few projects. Some small with only 5-10 tracks, and some with 50+ tracks. I'm recording into an Arturia Audiofuse 8 pre, and using the audiofuse asio driver to record
• ACID

  7 answers, most recent on 7/16/2021

  [Solved] Acid pro 10 will not install
  i have a new HP ProBook with windows 10 and i am trying to install Acid Pro 10. When i click the install button, a window pops up and says what it is going to install and says it is downloading. then it starts install for about 3-5 seconds and
• Music Maker

  5 answers, most recent on 7/9/2021

  RE: [Solved] Can't export to Mp3 anymore
  @Keith-Jones It should help if you go into the program settings and click on the button to clean up the store. This will delete the old cache.
• Music Maker

  One answer, on 7/7/2021

  RE: [Solved] Music Maker 2021 Premium Still Not Syncing to Store
  @scotvip Does it help if you go into the program settings and click on the button to clean up the store? This will delete the old cache.
• Movie Studio

  22 answers, most recent on 7/7/2021

  [Solved] Unable to use Effects
  When I click on a picture to resize ,color correct ,add title, etc., - the display box does not show up so that I can't make any adjustments (MEP 2021) . Effects button does not work. I could easily make any color adjustment, position, resize or add
• Music Maker

  2 answers, most recent on 7/2/2021

  RE: [Solved] Premium edition not recognized
  @Lefric-Enwall It should help if you go into the program settings and click on the button to clean up the store. This will delete the old shop cache. Ususally it works again after doing this.
• Music Maker

  4 answers, most recent on 7/1/2021

  [Solved] MM 2022 Won't download
  Hi Guys, I discovered last night that the latest version of MM 2022 was available, so I immediately jumped on-line and purchased my upgrade from 2021. This of course generated an e-mail to me with a link to the download .exe file. Received the
• Music Maker

  6 answers, most recent on 6/29/2021

  RE: [Solved] Software stopped activating
  @Adam-Barnett Please go into the program settings and click on the button to clean up the store.
• Music Maker

  7 answers, most recent on 1/14/2022

  RE: [Solved] Unlimited Loops
  @zionism Please go into the program settings and click on the button to clean up the store. This will delete the cache. This can help with problems you described.
• Movie Studio

  3 answers, most recent on 6/27/2021

  [Solved] NEWBLUE FILTERS 5 ULTIMATE effects do not "Activate", have watermark
  Hi MAGIX Support Community, Yesterday I purchased the MAGIX MOVIE EDIT PRO 2021 PREMIUM which included NEWBLUE FILTERS 5 ULTIMATE plugins.  The NewBlue software installed successfully, however none of the individual effects allow me to “Activate”,
• Movie Studio

  10 answers, most recent on 6/23/2021

  RE: [Solved] Deleting effects for all members of a group
  @Basel-Shishani, @CubeAce Hi To remove a specific effect from an object or group of objects which have multiple effects applied the effect reset button is used - see video below, where I remove a colour correction effect from a group of
• Music Maker

  2 answers, most recent on 6/23/2021

  RE: [Solved] premium version has reverted back to free version!
  @David-Pook Try to go into the program settings and click on the button to clean up the store. This will delete the cache and can solve log-in-problems.
• Music Maker

  4 answers, most recent on 6/20/2021

  RE: [Solved] sound not working
  @L-S Maybe you need a newer version of the driver. Please go to https://www.asio4all.org/ and download and install it. Then restart your computer and select ASIO4ALL as a driver and try to activate your devices by clicking on the "Advanced..."
• Music Maker

  3 answers, most recent on 7/2/2021

  RE: [Solved] Can't play sounds through headphones only computer audio?
  @Celine-Hansen You need to set up the audio driver. Go into the program settings and click on the Audio/MIDI tab. Then select a driver (usually ASIO - Magix Low Latency) and click on the "Advanced..."-Button to activate your headphones in the driver
• Music Maker

  6 answers, most recent on 6/10/2021

  RE: [Solved] Sound Card (Realtek)
  @Iain-Wright Shutting down and booting up is not the same as a clean reboot, just in case you never did that. What audio devices are listed in the Magix Low Latency settings when you click on the "Advanced..." Button? You can also try a different
• Music Maker

  10 answers, most recent on 6/4/2021

  RE: [Solved] software no longer working after update to 2021 premium
  @Andrea-Bode I have made a screenshot. Click on the plus button to increase the buffer number and size until the crackling and static stops. From the manual: Audio buffer:Here you can specify the buffer size that should be used for playback of the