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  • SOUND FORGE
    2 answers, most recent on 1/24/2022
    RE: [Solved] no serial # just a license key
    @lance-arrant It's very likely that you need to input your voucher code here http://www.magix.com/redeem/
  • Video Pro X
    17 answers, most recent on 1/17/2022
    RE: [Solved] What should I be setting for bit rate, etc. for max export quality?
    @Wayne-McIlvaine Coding quality: "Best" for all. TV: The same "Average" bitrate as the source file (use Mediainfo to check the source bitrate). I don't know what effect the "Max" bitrate settings has; I set mine to 25% more than the Average BR. It
  • Audio Cleaning Lab
    7 answers, most recent on 1/5/2022
    RE: [Solved] AAC codec activation
    thank you all for your assistance. The Magix help desk managed to track my previous code and was able to provide it. 5 Star service!
  • Audio Cleaning Lab
    7 answers, most recent on 1/5/2022
    [Solved] AAC codec activation
    I previously activated the codec on my old computer. I have now updated my computer but can't find the activation code. How can I get it without having to purchase it again?
  • Video Pro X
    2 answers, most recent on 12/28/2021
    [Solved] Help, I seem to have lost the one tab I need to fix this
    My Magix Video Pro X tabs are all over the place. I want it to just go back to the standard view. Ive also seemed to have lost the tab where I can normally do that (the one that has the "File" button.) How do i make this mess go back to normal? Is
  • Movie Studio
    14 answers, most recent on 12/14/2021
    [Solved] I Purchased Movie Studio 18 but actually received Movie Studio 2022
    Movie Studio 2022 PlatiniumVersion 21.0.1.92 (UPD3)Code UG 5929 KA1 Good Morning all, I am working in a comagny which bought multiple Movie Studio 18 license (7 if I remeber well). Some of my colleagues installed the soft pretty quickly after we
  • Music Maker
    2 answers, most recent on 12/12/2021
    [Solved] Lost confirmation email and purchase info
    Hello when I purchase my license for Magic Music Maker on 12/6/21, I purchased as a guest user. I guess I did not save my purchase confirmation page with the license activation. How canI retrieve the activation code?   -javier  
  • SOUND FORGE
    7 answers, most recent on 12/11/2021
    RE: [Solved] Serial Number?
    @Matt-Watson Hmm, you should get a serial number after you redeemed Sound Forge with your coupon code at https://www.magix.com/redeem/ You don't use the coupon code to register the software.
  • SOUND FORGE
    7 answers, most recent on 12/11/2021
    [Solved] Serial Number?
    I bought Sound Forge Audio Studio-14 in the box at Best Buy on 12-08-2021. There is no serial number. I can not proceed without it. They let me exchange it for another and still no serial number. My E-Mail works fine, was never sent a number just
  • Music Maker
    27 answers, most recent on 9/23/2023
    RE: [Solved] Song Maker AI Templates and Functions
    @David-Barselow Here are some screenshots. I think the easiest way is to create a copy of a template that is already done. For example your could copy the "80s - Absolute 80s.xml" and just rename it to "My template.xml". Then open the file in a text
  • SOUND FORGE
    9 answers, most recent on 11/30/2021
    [Solved] Error Code: -57 on Windows 7 PC Laptop
    Hi all, I have just downloaded Soundforge Pro 15 (64 bit) on my windows 7 laptop, but I'm getting "Error Code: -57" Does anyone have a fix to this?
  • Video Pro X
    8 answers, most recent on 1/29/2022
    [Solved] After update installation cannot activate - error code 24
    Cannot start the new version 2022
  • Audio Cleaning Lab
    3 answers, most recent on 11/18/2021
    [Solved] The program (Audio cleaning lab) want me to register again.
    I registered the program in June and have used it since then and now it want me to register again but I get error code 24 which says "the serial number has already been registered to another email address. Please contact MAGIX support.  
  • Music Maker
    8 answers, most recent on 11/15/2021
    [Solved] Activation error
    The following is the problem I'm having.   .Create your individual activation code here.  Error activating No activation could be created; please try again later. Product Music Maker Plus Edition (2022) Serial number P3-************Removed by
  • Music Maker
    One answer, on 10/12/2021
    [Solved] Sound Forge 15 Integration with Music Maker 2022
    Hi,I purchased Sound Forge from the Magix Shop in order to use it with Magix Music Maker. The Sound Forge Program has accepted the registration number that I received in the email fine for use as a stand-alone product. However when (in Magix Music
  • Web Designer
    4 answers, most recent on 6/17/2022
    [Solved] PLEASE HELP!!! Xara online webhosting...
    Hello All! I recently upgraded to Xara Pro X 18.5. I was given a free year of online hosting. I am currently trying to register with xara online with the coupon code they provided me, however every time I try to submit all my personal details I get
  • Photostory
    7 answers, most recent on 10/6/2021
    [Solved] Product already registered
    How do I contact someone to sort out this problem!!?? I've entered the correct email and registration code but it's says that it is already registered!?
  • Other products
    2 answers, most recent on 9/11/2021
    [Solved] Program Crashes
    I apologize if I inadvertantly cross posted. I was in the wrong forum. I installed the Free version of Magix and it works fine on my laptop, but when I connect to an external hard drive,the program crashes at the outset. Here is what I get (plus a
  • Movie Studio
    8 answers, most recent on 9/10/2021
    [Solved] Unable to Export Video Clip to MP4 - Program Crashes but no Crash Log
    I would appreciate some advice on where to look please. I have 2022 MEP (Version 21.0.1.85) and after editing a Youtube video (down to 55seconds), I have attempted to export the edited video to a MPEG4. It starts to mix down okay but seems to get
  • Music Maker
    2 answers, most recent on 9/4/2021
    [Solved] Do I have to buy Music Maker Premium yearly?
    Hello! I bought Music Maker Premium 2020, and it had been awhile since I used it. This week, I went to start recording again, and noticed it says I'm using the free version, I no longer have access to any of my premium resources (other instruments,
  • Other products
    4 answers, most recent on 8/29/2021
    RE: [Solved] activation limit
    @Domenic_b You don't need an activation code. You just go to "My Products" and select MP3 Deluxe 19 and then you deactivate one or two licenses. Then you should be able to register it on your computer.
  • SOUND FORGE
    8 answers, most recent on 8/25/2021
    RE: [Solved] Can't install
    @handras404. PM sent w/ link to download unpacked SFP-14 files) You will still need your serial code(s) to activate once SFP is installed.
  • SOUND FORGE
    3 answers, most recent on 8/23/2021
    RE: [Solved] play button at bottom of screen
    I am assuming Sound Forge-9 is the same or very similar Sound Forge Pro-10, which I am looking at.The toolbar 'transport' window' is likely hidden or not enabled. Go to "View> Toolbars" and check-mark "Transport". You can then drag the window
  • Movie Studio
    One answer, on 8/15/2021
    [Solved] Unregister and Reregister software
    Hi Support Team,I've purchased a license for Magix Movie Edit Pro 2016 premium.The serial number is:XXXXXI've recently upgraded my OS from Windows7 to Windows10 and I'd like to reinstall the software.However, when I try to activate the software
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